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Heritage Hotel
- Hotels
- New York, NY
About this business
Situated in an 11-story building dating from 1901, this modern hotel is 2 minutes' walk from 5th Avenue, 8 minutes from the subway station at 23rd Street/Broadway, and 10 minutes from the Empire State Building. Classically decorated rooms include free Wi-Fi, flat-screen TVs and desks, plus minifridges and coffeemakers. Some rooms add sofas, and suites provide additional bedrooms. Complimentary perks include a breakfast buffet and all-day coffee. There's also a business center and an exercise room.
Location details
18 W 25th St, New York, NY, 10010, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Exceptional
Pleasant
Good Bien mais un peu vétuste L emplacement .
Business response:
Dear Annie, Thank you for taking the time to provide your feedback. We're glad to hear that you appreciated our hotel's location. Your comment about the hotel being a little outdated is duly noted, and we are continuously working on improving our facilities to provide a more modern and comfortable experience for our guests. We value your input and hope to have the opportunity to serve you again in the future. Regards, Heritage Hotel New York City Management
excelente experiencia el servicio al cliente el servicio al cliente
Business response:
Dear Guest, We are thrilled to hear that you had an excellent experience during your stay, particularly in regard to our customer service. Providing exceptional service is a top priority for us, and we greatly appreciate your positive feedback. We look forward to welcoming you back for another outstanding visit in the future. Regards, Heritage Hotel New York City Management
Wonderful
Très bon séjour malgré quelques mécontentements Paiement gardiennage valises jour du départ 2$ par valise. Il fallait demander que la chambre soit faite ce n’était pas systématique L’emplacement
Business response:
Dear Guest, Thank you for sharing your feedback about your recent stay. We are pleased to hear that you had a good overall experience. However, we apologize for any dissatisfaction you encountered regarding housekeeping and the additional charges for luggage storage. Your comments are valuable, and we will address these issues to ensure a more consistent and satisfying stay in the future. We appreciate your business and hope to welcome you back for an even more enjoyable visit. Regards, Heritage Hotel New York City Managemen... read more
Very Good
Excelente hotel, perfecta ubicación Considero que deben mejorar un poco más en temas de limpieza, no estoy diciendo que este sucio pero si pueden mejorar. El personal del hotel le doy 10 puntos, excelente trato y atención de cada uno de los que atendían en recepción. La ubicación del hotel es excelente, cerca de muchos lugares importantes de NY y cerca de las estaciones de metro. Las camas son muy cómodas.
Business response:
Dear Guest, We appreciate your kind words and feedback about your recent stay at our hotel. We're thrilled to hear that you found our staff to be excellent in their treatment and attention and that you enjoyed the convenient location and comfortable beds. Your feedback about cleanliness is valuable, and we will use it to make necessary improvements. We strive to provide the best experience possible, and we hope to welcome you back in the future for an even more enjoyable stay. Regards, Heritage Hotel New York City Management
Good 시설이 낡은편. 세면대가 너무 좁았다 위치가 제일 좋았음
Business response:
Dear Choi, Thank you for your feedback. We're delighted to hear that you appreciated our prime location. We do understand your concerns about the facilities and the narrow sink, and we apologize for any inconvenience this may have caused. Your comments will be taken into consideration as we continue to improve our accommodations. We hope you had an otherwise comfortable stay and look forward to the opportunity to serve you again. Regards, Heritage Hotel New York City Management
Frequently asked questions about Heritage Hotel
How is Heritage Hotel rated?
Heritage Hotel has a 4.1 star rating with 5,515 reviews.
When is Heritage Hotel open?
Heritage Hotel is open now. It will close tomorrow at 12:00 a.m.