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Heritage Hotel

4.1
  • Hotels
  • New York, NY

About this business

HospitalityHotels

Situated in an 11-story building dating from 1901, this modern hotel is 2 minutes' walk from 5th Avenue, 8 minutes from the subway station at 23rd Street/Broadway, and 10 minutes from the Empire State Building. Classically decorated rooms include free Wi-Fi, flat-screen TVs and desks, plus minifridges and coffeemakers. Some rooms add sofas, and suites provide additional bedrooms. Complimentary perks include a breakfast buffet and all-day coffee. There's also a business center and an exercise room. 

Location details

18 W 25th St, New York, NY, 10010, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.15,515 reviews
Select a rating
Lorenzo's profile image
a year ago

Exceptional 

Radisson's profile image
a year ago

Super séjour. Il manque un micro-ondes. Suite spacieuse et bien équipée. Propre. Très très bien situé. Nous avions vue sur l'Empire State Building depuis notre fenêtre. A deux pas de la 5TH et de Brodway. Personnel très sympa. 

Business response:

Dear Radisson, We're thrilled you had a great stay in our spacious and well-equipped suite. Cleanliness and prime location are priorities for us, and we're glad you appreciated our proximity to notable landmarks. It's wonderful to know our staff contributed positively to your experience. We appreciate your feedback and understand your desire for a microwave. Thank you for choosing our hotel and sharing your thoughts. Regards, Heritage Hotel New York City Management 

Nabeel's profile image
a year ago

Pleasant 

Duarte's profile image
a year ago

Pleasant As condições são razoáveis mas pelo preço não podemos esperar muito mais. Apenas um elevador, que demora muito tempo para tanta gente hospedada. A limpeza só é feita quando solicitada e deixa um pouco a desejar . Os funcionários são simpáticos e resolvem os problemas em geral. A localização é excelente para quem quer visitar Nova Iorque. Por motivos de barulho de outros Hóspedes, efetuaram prontamente a alteração de quarto. 

Business response:

Dear Duarte, We're pleased to hear that our staff's friendliness and problem-solving abilities positively impacted your stay, along with our convenient location for exploring New York. We're sorry about the noise issue you faced, but we're glad we could address it by changing your room promptly. We understand your comments about the facilities and cleaning services, and we'll take them into consideration for improvements. Thank you for sharing your experience and feedback with us. Regards, Heritage Hotel New York City Manage... read more

Dena's profile image
a year ago

Had a great stay here. Awesome location! Would def stay here again! Location and the rooms were a great size too! 

Business response:

Dear Dena, We're delighted to hear that you had a great stay with us and enjoyed our awesome location. Your positive feedback about the room size and overall experience is much appreciated. We look forward to welcoming you back for another stay in the future. Thank you for choosing our hotel! Regards, Heritage Hotel New York City Management 

C's profile image
a year ago

Nice Weekend Getaway. The Air conditioner needed the filter cleansed so room was unbearably hot whilst making love to my wife. The floors come to find out were also dirty. Bathrooms should be cleansed with Tilex for better presentation as well Toilet paper was out Rolls should be changed every turn. Locale and parking nearby. 

Business response:

Dear Guest, We're glad you had a nice weekend getaway and appreciated our locale and nearby parking. We apologize for the inconveniences you encountered with the air conditioner, room cleanliness, and bathroom amenities. Your feedback is valued, and we'll use it to improve our services. We'll ensure that the mentioned issues are addressed to provide a more comfortable and enjoyable experience for you and your wife in the future. Thank you for sharing your thoughts. Regards, Heritage Hotel New York City Management 

Miriam's profile image
a year ago

Good Struttura vecchia e non molto pulita. Ottima posizione per girare anche a piedi e staff molto gentile 

Business response:

Dear Miriam, We're pleased to hear that our hotel's location was convenient for your walking needs and that our staff left a positive impression. However, we apologize for any inconvenience caused by the older facilities and cleanliness issues you encountered. Your feedback is invaluable, and we'll take steps to address these concerns and enhance the overall experience for our guests. Thank you for sharing your thoughts. Regards, Heritage Hotel New York City Management 

Giulia's profile image
a year ago

Good 

Jear's profile image
a year ago

Good 

Frequently asked questions about Heritage Hotel

How is Heritage Hotel rated?

Heritage Hotel has a 4.1 star rating with 5,515 reviews. 

When is Heritage Hotel open?

Heritage Hotel is open now. It will close tomorrow at 12:00 a.m.