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Heritage Hotel
- Hotels
- New York, NY
About this business
Situated in an 11-story building dating from 1901, this modern hotel is 2 minutes' walk from 5th Avenue, 8 minutes from the subway station at 23rd Street/Broadway, and 10 minutes from the Empire State Building. Classically decorated rooms include free Wi-Fi, flat-screen TVs and desks, plus minifridges and coffeemakers. Some rooms add sofas, and suites provide additional bedrooms. Complimentary perks include a breakfast buffet and all-day coffee. There's also a business center and an exercise room.
Location details
18 W 25th St, New York, NY, 10010, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very Good
Good couloir beaucoup trop bruyant, portes de chambres qui claquent et très mal insonorisé bien situé
Business response:
Dear Valentin, Thank you for sharing your feedback regarding your recent stay with us. We apologize for any inconvenience caused by the noise levels in the hallway and the lack of soundproofing in the room. We understand that a peaceful and comfortable environment is crucial for a restful stay, and we apologize if we fell short in this aspect. We will address the issue with our maintenance team to assess the soundproofing and take necessary measures to improve it. We appreciate your valuable input as it helps us identify are... read more
Good No sleepers/ no drinking water / room not cleaning daily basis Room was okay but service was less than requirement.
Business response:
Dear TIRTHARAJ, We apologize for the inconvenience you experienced during your stay. It is regrettable that the service provided did not meet your expectations. We apologize for the lack of sleepers and drinking water in your room. Regarding daily room cleaning, we will review our procedures and ensure that our staff is attentive to guests' needs. Your feedback is valuable to us, and we will address these issues to improve our services. Thank you for bringing these matters to our attention, and we hope to have the opportunit... read more
Exceptional N/A The location was nice and the rooms wasn't too loud. The beds are very comfortable.
Business response:
Dear Jose, Thank you for your positive feedback! We're glad to hear that you enjoyed the nice location of our hotel and found the rooms to be quiet. It's great that you found the beds to be very comfortable as well. We appreciate your support and hope to welcome you back for another enjoyable stay in the future. Regards, Heritage Hotel New York City Management
Very Good
Good struttura molto vecchia posizione ottima staff cordiale
Business response:
Dear Antonella, We appreciate the time you took to leave such a wonderful review of your experience staying with us. Thanks for noting our great location--it is definitely something that sets our hotel apart from the competition. Your kind words directed towards our hard-working staff are very much appreciated, and your feedback shall be communicated to them, which shall undoubtedly brighten their day. I hope you choose us again on your next vacation to New York. Regards, Heritage Hotel New York City Management
Wonderful
Good Vétusté. Vue sur cour moche Fenêtres tres difficiles a ouvrir ou fermer Des cheveux restés collés sur murs salle de bains Bagagerie payante ( New-York...) Proximité de Madison Square Park. Quartier tres agréabe (évidemment) Tous les équipements fonctionnent Personnel très accomodant et réactif Literie tout à fait convenable Possibilité de bagagerie
Business response:
Dear Patricia, Thank you for sharing your feedback with us. We're pleased to hear that you enjoyed the proximity to Madison Square Park and found our staff accommodating and responsive. We apologize for the issues you encountered with the condition of the hotel. We understand the importance of maintaining a clean and well-maintained environment for our guests, and we apologize for any inconvenience caused by the hair in the bathroom and the difficulty with the windows. We will address these concerns with our housekeeping and... read more
Very Good Salle de bain petite Emplacement
Business response:
Dear Guest, We appreciate the time you took to leave such a wonderful review of your experience staying with us. Thanks for noting our great location--it is definitely something that sets our hotel apart from the competition. We would love to have your company once again at The Heritage Hotel New York City. Regards, Heritage Hotel New York City Management
Frequently asked questions about Heritage Hotel
How is Heritage Hotel rated?
Heritage Hotel has a 4.1 star rating with 5,525 reviews.
When is Heritage Hotel open?
Heritage Hotel is open now. It will close tomorrow at 12:00 a.m.