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Heritage Hotel
- Hotels
- New York, NY
About this business
Situated in an 11-story building dating from 1901, this modern hotel is 2 minutes' walk from 5th Avenue, 8 minutes from the subway station at 23rd Street/Broadway, and 10 minutes from the Empire State Building. Classically decorated rooms include free Wi-Fi, flat-screen TVs and desks, plus minifridges and coffeemakers. Some rooms add sofas, and suites provide additional bedrooms. Complimentary perks include a breakfast buffet and all-day coffee. There's also a business center and an exercise room.
Location details
18 W 25th St, New York, NY, 10010, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Exceptional
Exceptional
Good Chambres un peu vieillot pas bien isoler des bruits extérieurs mais si c'est juste pour dormir c'est très bien. Staff super sympa.
Business response:
Dear Arselane, Thank you for your feedback regarding our staff and the overall experience during your stay. We're pleased to hear that our staff was super friendly and provided you with excellent service. However, we apologize if the rooms were not up to your expectations in terms of being dated and lacking sound isolation. We appreciate your understanding that if the primary purpose is for sleeping, it still served you well. We will take note of your feedback regarding the room conditions and consider it for future improvem... read more
Exceptional
Very Good
Pleasant
It was a unique experience. Comfort was fine. Could've been cleaner. Floors weren't clean. Especially in the bathroom. Long dark hair all over. They should've swept/swiffered at least Location was nice.
Business response:
Dear Wendy, Thank you for sharing your feedback about your unique experience at our hotel. We're glad to hear that the comfort was satisfactory and you appreciated the location. However, we apologize for the cleanliness issues you encountered, especially with the floors and bathroom. Maintaining a clean and hygienic environment is a top priority for us, and we apologize for falling short in this regard. We will address this matter with our housekeeping team to ensure that proper cleaning protocols are followed, including tho... read more
Very Good
Wonderful
Frequently asked questions about Heritage Hotel
How is Heritage Hotel rated?
Heritage Hotel has a 4.1 star rating with 5,525 reviews.
When is Heritage Hotel open?
Heritage Hotel is open now. It will close tomorrow at 12:00 a.m.