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Heritage Hotel
- Hotels
- New York, NY
About this business
Situated in an 11-story building dating from 1901, this modern hotel is 2 minutes' walk from 5th Avenue, 8 minutes from the subway station at 23rd Street/Broadway, and 10 minutes from the Empire State Building. Classically decorated rooms include free Wi-Fi, flat-screen TVs and desks, plus minifridges and coffeemakers. Some rooms add sofas, and suites provide additional bedrooms. Complimentary perks include a breakfast buffet and all-day coffee. There's also a business center and an exercise room.
Location details
18 W 25th St, New York, NY, 10010, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good
Very Good
Definitely worth it! Perfect location. Very reasonably priced.
Business response:
Dear Randall, We appreciate the time you took to leave such a wonderful review. We are delighted to learn that our convenient location made it easy for you to get to everywhere you wanted to go while visiting New York. We hope that you had a lovely time in NYC overall and noted our ideal location in Chelsea, close to everything The Big Apple has to offer. On your next visit to New York, we would be delighted to host you again. Thank You, Heritage Hotel New York City Management
Very Good
Worth the price The urine smell with the A/C on. Location was perfect. Staff was great and very helpful. Room was nice size, bathroom was ok(a little update needed) & unfortunately with air on a urine smell came through the air conditioner.
Business response:
Dear Anthony, Thank you so much for the PERFECT SCORE RATING of your stay at Heritage Hotel New York City. Thanks for noting our great location--it is definitely something that sets our hotel apart from the competition. Our staff loves what they do, and happy guests are their focus. We will speak to the housekeeping manager about the AC issues you pointed out. Thank you once more for your excellent feedback. Thank You, Heritage Hotel New York City Management
Good
Pleasant
Good PARKING is not included in the room rent but it was not called out clearly while making the reservation. when we reached there, then we came to know that hotel only has tie up with some parking agency but it should paid from our own pocket.
Business response:
Dear Nitin, We are excited to hear positive comments about our property from our valued guests. I am sorry that you felt hoodwinked by our parking policy. We actually clearly lay out that we have paid parking, like many urban hotels, and that parking is not free. This is explained on our booking page. I am sorry that this marred your experience staying at our hotel. I do hope you found our hotel to be comfortable and convenient to top Manhattan attractions. Thank you for staying with us at Heritage NYC! Kind Regards, Heritag... read more
Really basic hotel but location is great Expensive, needs some updates, lobby looks really sad, some hairs in the bathroom, sheets had small yellow stains, no microwave location location location, king bed
Business response:
Dear Marie, We appreciate the time you took to leave us a review. We are happy you enjoyed our convenient location. It is fantastic to hear that you loved the king-sized bed during your stay. We apologize if you thought we were highly priced. I want to assure you that we work very hard to make your stay safe and comfortable at an affordable rates. Our rates are competitively set with the market, and we are focused on providing value. We are sorry to hear that you faced some housekeeping issues. It would have been helpful if ... read more
Frequently asked questions about Heritage Hotel
How is Heritage Hotel rated?
Heritage Hotel has a 4.1 star rating with 5,550 reviews.
When is Heritage Hotel open?
Heritage Hotel is open now. It will close tomorrow at 12:00 a.m.