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2411 W. Empire Ave, Burbank, CA, 91504, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 5:00 p.m. | |
| Tue | 09:00 a.m. to 5:00 p.m. | |
| Wed | 09:00 a.m. to 5:00 p.m. | |
| Thu | 09:00 a.m. to 5:00 p.m. | |
| Fri | 09:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Pricing was competitive and the assessment was free, PLUS they made time to see my home and do the work really fast. Mainly though, everyone I dealt with, from Sean the engineer who did the assessment, to Jose and his team who did the work, to Roselyn who handles scheduling, to Marie who manages billing, were AMAZING. Super professional, organized, friendly and pleasant from start to finish. I cannot say enough good things about this company honestly. The guys who did the work were also tidy and efficient and so nice. Everyo... read more
Business response:
"Hello and thank you for those very nice comments, much appreciated! I'm especially appreciative of you pointing out that you did not feel pressured; I sure do not enjoy when someone comes into my home with "pressure" and so accordingly, we make it a point to instill in our inspectors the spirit of informing a client of the findings and then leaving it at that. For clients that choose to move forward, they can certainly, let us know and we do e-mail follow-ups for the same reason. As an aside, be sure to address the drainage... read more
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Business response:
"Thank you so much for the "thumbs up" ratings, we are very grateful for having been brought in to take care of your foundation for you, feel free of course to call anytime if we can ever assist again on this or any other foundation project! At your service, Tom Pelletier, Owner The Foundation Works"
It went very smoothly. They were quite professional and easy to deal with. The city inspector told us that they were very impressed with their work.
Business response:
"Well it is certainly always nice to hear that the City Inspector is impressed, thanks for sharing that! Also, I'm very glad to hear that the process went smoothly from your point of vie,w that is always of course of goal! Always at your service, Tom Pelletier, Owner The Foundation Works"
They promptly returned my call to come out for an inspection and quote. They were able to get out to start repairs within a week of first contact. Everyone was courteous, from the office support, to the inspector, to the workers and foreman. They were always on time and the work was done quickly. Great experience!!!
Business response:
"Well I have to say, I never get tired of hearing that having chosen us turned out to be a "great experience"! Thank you very much for putting us onto the job, glad that we made you happy with that choice and of course if we can ever assist in any way, you now know where to find us! At your service, Tom Pelletier, Owner The Foundation Works" Read more
We were very pleased with the results on this job. The contractor's foreman and workers were punctual, courteous and professional at all times. Given that we were adjusting the level of the floor, we were concerned about the impact on adjacent windows and doors, and we found that the contractor was very sensitive to this concern, with excellent results. In addition, the contractor performed a full foundation inspection and recommended several modest repairs to strengthen sections that had had some wear and tear. These additi... read more
Business response:
"Yup, we see that all the time...some houses tend to get a bit too "comfortable" after several decades but yours responded quite well to our efforts to give it a reset in terms of leveling the floors out! Thank you again for having us out and for bringing our team in to set things right for you, we really appreciate your vote of confidence! At your service, Tom Pelletier, Owner The Foundation Works" Read more
Excellent work and thorough inspection
Business response:
"Just wanted to extend a big thanks for not only bringing us on to take care of those few issues for you, but also for the high marks you gave us here, that means a lot to us and helps others find us in the future a well, so thank you again for puttign us on your team! All the best, Tom Pelletier, Owner The Foundation Works" Read more
I crawl under my house every 5 years or so just to observe the condition of whats down there and I noticed some piers that needed adjustment so I called a foundation contractor to come out and give me an inspection of my foundation and adjust and strap the piers to the post. Believe it or not the current building code does not require strapping on even new construction but it's not a bad idea to do it anyway as and extra precaution against earthquake damage. I went under the house with the first contractor who was very profe... read more
Business response:
"Well I have to give it to you, this is one glowing review!!! It was fun chatting with you, I enjoy when I client really sinks their teeth in and gets to know what is going to happen in the course of the job, its good to be engaged and yes once you get me started, I can talk shop for days! :) As for your thoughts of my team, i am so grateful to hear that and as often as I do, I smile every time as yes, I feel quite blessed to have a team that just makes us shine and as you saw firsthand, it really is them and I am also just ... read more
As far as I know, it went well.
Business response:
"Yes it did, it went well and of course if we can ever assist further, answer any additional questions, etc, we'll be here! At your service, Tom Pelletier, Owner The Foundation Works"
As far as I know, it went well.
Business response:
"Yes it did, it went well and of course if we can ever assist further, answer any additional questions, etc, we'll be here! At your service, Tom Pelletier, Owner The Foundation Works"
The Foundation Works has a 4.9 star rating with 438 reviews.
The Foundation Works is closed now. It will open at 9:00 a.m.