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Americo Life, Inc
- Auto Insurance
- Kansas City, MO
About this business
Location details
1055 Broadway Blvd, Kansas City, MO, 64105, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They cancelled my policy before even finding out that the info they received from ******** IntelliScript is totally wrong. They accused me of lying on my application because of miss information given them by this company. And dropped me before giving me a chance to prove it's wrong. That to me is a company I don't want to deal with ever. What they did was wrong and have me guilty of something I'm not.
Business response:
I am writing in reference to a letter our company received from you concerning the above referenced policy. In compliance with state and federal privacy laws, we are required to restrict access to policy information to the policy owner. Since the documents we have been provided do not contain authorization from the policy owner to deal directly with and release policy information to your offices, we will be providing our response directly to the policy owner. The act of filing a complaint with your offices does not imply aut... read more
Your customer service is the worst customer service I have ever experienced. In fact to call this customer service is an insult to people who work in customer service. I stayed on hold for 18 minutes to talk to a person who did not do anything to provide customer service. **********************'s game is to put you on hold until you hang up and delay paying the policy as long as possible. My wife passed on July 27th and today they are telling me I might get some amount of monies in late October. I bought this policy in **** ... read more
They sold a $1000 policy to my 81 year old mother who has dementia. All she remembers from the transaction with the scam artist is that it $1 a month. That was of course just for the first month.It matures when she is 124 years old. He preyed on this community knocking on doors and he should be ashamed. She could have put the 40 a month it actually costs, under her matress and gotten a better return. Complete c*** of a company and human being.
Business response:
************** - Thank you for bringing this matter to our attention. Our company will be reaching out to you privately to obtain further policy details in an effort to resolve this issue.
The worst company to deal with, I lost my Mom in June they took forever paying the funeral home I called for a copy of my Mothers policy to turn in to Fema and they were so rude they actually laughed at me .. Whats funny about losing a parent!!
Neglected to cancel my policy and refund my money. Ive made repeated calls and one agent didnt do what he said he would do. Second agent told me that a refund would be made, however, Im still calling for the refund.
Business response:
In compliance with state and federal privacy laws, we are required to restrict access to policy information to the policy owner. Since the documents we have been provided do not contain authorization from the policy owner to deal directly with and release policy information to your offices, we will be providing our response directly to the policy owner. The act of filing a complaint with your offices does not imply authorization by the complainant to deal directly with the Better Business Bureau. If a written authorization b... read more
My 76 years old mother, ***** I de ***********************, had an Americos policy since she was 61, paying $45 a month. She just received a letter that her policy was reaching her new renewal period and that her new payment will be $624.25. We called to verify because we thought this amount was yearly. Well, NO, they stated that her policy was just for 15 years and that if she didnt died before that time, her premium will go up to $624.25 if she would like to continue with the policy. What a scam, he said they specified tha... read more
Business response:
Thank you for bringing this matter to our attention. In compliance with state and federal privacy laws, we are required to restrict access to policy information to the policy owner. As such, our company has reached out to you privately for additional information in order to resolve this issue.
My name is **************** And this is a scam!! My mother was paying 27 dollars a month for a little over 10 years and then she passed away on April 21 of this year and my siblings and I found out that she had to be 120 years old to get the full $10,000! My uncle had to pay a little over $5,000 for her funeral and cremation cost. Don't get this life insurance, I highly don't recommend this!
Business response:
Thank you for bringing this matter to our attention. In compliance with state and federal privacy laws, we are required to restrict access to policy information to the policy owner. As such, our company has reached out to you privately for additional information in order to resolve this issue.
Agent lied to me about me being the original owner of the policy I bought since I was paying them the money every month for it knew he was lied all along he took my bank info after I told him I wanted to be the owner knowing he put on the policy my spouses name as the owner then I had to get my spouse to call americo to get permission to talk about the policy I was paying them for and fill out a change of ownership form called ******* the regulatory compliance manager on April 26 that agent emailed me that same day saying I ... read more
Business response:
Thank you for bringing this matter to our attention. In compliance with state and federal privacy laws, we are required to restrict access to policy information to the policy owner. As such, our company has already addressed each of these concerns privately and completed all requested processing. As ****************** has specifically requested no additional contact from Americo, we are not replying to her again at this time.
over 2 hours of hold time and rude unprofessional reps . 3 Americo reps told me the policy number I gave them was not one of theirs even though it was on the letter I got from Americo that was sent to me based on a called in to Americo discussing this policy with them 2 weeks ago . Call #1 the Americo rep then transferred me to a dead extension i believe on purpose. Call# 2 the Americo rep transferred me to a sales rep who could do nothing for me again on purpose. Call # 3 the Americo rep told me that was a not a correct pol... read more
Business response:
**************- Thank you for bringing this matter to our attention. In compliance with state and federal privacy laws, we are required to restrict access to policy information to the policy owner. As such, our company will be reaching out to you privately in an effort to resolve this issue.
Frequently asked questions about Americo Life, Inc
How is Americo Life, Inc rated?
Americo Life, Inc has a 3.1 star rating with 626 reviews.
When is Americo Life, Inc open?
Americo Life, Inc is open now. It will close at 5:00 p.m.