This profile has been claimed by the business owner or representative.
Americo Life, Inc
- Auto Insurance
- Kansas City, MO
About this business
Location details
1055 Broadway Blvd, Kansas City, MO, 64105, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The worst company to deal with, I lost my Mom in June they took forever paying the funeral home I called for a copy of my Mothers policy to turn in to Fema and they were so rude they actually laughed at me .. Whats funny about losing a parent!!
Neglected to cancel my policy and refund my money. Ive made repeated calls and one agent didnt do what he said he would do. Second agent told me that a refund would be made, however, Im still calling for the refund.
Business response:
In compliance with state and federal privacy laws, we are required to restrict access to policy information to the policy owner. Since the documents we have been provided do not contain authorization from the policy owner to deal directly with and release policy information to your offices, we will be providing our response directly to the policy owner. The act of filing a complaint with your offices does not imply authorization by the complainant to deal directly with the Better Business Bureau. If a written authorization b... read more
My 76 years old mother, ***** I de ***********************, had an Americos policy since she was 61, paying $45 a month. She just received a letter that her policy was reaching her new renewal period and that her new payment will be $624.25. We called to verify because we thought this amount was yearly. Well, NO, they stated that her policy was just for 15 years and that if she didnt died before that time, her premium will go up to $624.25 if she would like to continue with the policy. What a scam, he said they specified tha... read more
Business response:
Thank you for bringing this matter to our attention. In compliance with state and federal privacy laws, we are required to restrict access to policy information to the policy owner. As such, our company has reached out to you privately for additional information in order to resolve this issue.
My name is **************** And this is a scam!! My mother was paying 27 dollars a month for a little over 10 years and then she passed away on April 21 of this year and my siblings and I found out that she had to be 120 years old to get the full $10,000! My uncle had to pay a little over $5,000 for her funeral and cremation cost. Don't get this life insurance, I highly don't recommend this!
Business response:
Thank you for bringing this matter to our attention. In compliance with state and federal privacy laws, we are required to restrict access to policy information to the policy owner. As such, our company has reached out to you privately for additional information in order to resolve this issue.
Agent lied to me about me being the original owner of the policy I bought since I was paying them the money every month for it knew he was lied all along he took my bank info after I told him I wanted to be the owner knowing he put on the policy my spouses name as the owner then I had to get my spouse to call americo to get permission to talk about the policy I was paying them for and fill out a change of ownership form called ******* the regulatory compliance manager on April 26 that agent emailed me that same day saying I ... read more
Business response:
Thank you for bringing this matter to our attention. In compliance with state and federal privacy laws, we are required to restrict access to policy information to the policy owner. As such, our company has already addressed each of these concerns privately and completed all requested processing. As ****************** has specifically requested no additional contact from Americo, we are not replying to her again at this time.
over 2 hours of hold time and rude unprofessional reps . 3 Americo reps told me the policy number I gave them was not one of theirs even though it was on the letter I got from Americo that was sent to me based on a called in to Americo discussing this policy with them 2 weeks ago . Call #1 the Americo rep then transferred me to a dead extension i believe on purpose. Call# 2 the Americo rep transferred me to a sales rep who could do nothing for me again on purpose. Call # 3 the Americo rep told me that was a not a correct pol... read more
Business response:
**************- Thank you for bringing this matter to our attention. In compliance with state and federal privacy laws, we are required to restrict access to policy information to the policy owner. As such, our company will be reaching out to you privately in an effort to resolve this issue.
Elderly SCAM!!! Charging an outrageous amount for what? My Father is 83 and they took advantage of him and I have proof! Don't buy ANYTHING from this company. On the phone for hours to jump through hoops. Defiantly getting a lawyer!
Business response:
************ Thank you for bringing this matter to our attention. Our company will be reaching out to you privately to obtain further policy details in an effort to resolve this issue.
If I could put 0 stars i would..this company *****.I needed to withdraw funds from my ***, downloaded. The forms needed, filled them out and saw that I could receive my funds overnight via ***** for a $20 charge, however, that was not the case when I called the next day was it takes 15 business days to process. I asked the customer service representative why is that an option on the form and why doesn't it say 15 business days to process, she told me they don't disclose that. It's complete BULLSHIT!!I need my money asap whic... read more
Business response:
**************** - Thank you for bringing this matter to our attention. In compliance with state and federal privacy laws, we are required to restrict access to policy information to the policy owner. As such, our company will be reaching out to you privately in an effort to resolve this issue.
Less than 1 star. Americo sold ***** year old Mother a policy 7 years ago for ******. It only matures in ****. My Mother will be 120 years old. They policy is worthless for her. And she pays $53.23 a month and the policy at the moment is only worth ******* it goes up by the year. My Point is they knew the elderly Lady did not understand the policy when they sold her that...SHAME, SHAME, SHAME on them.
Frequently asked questions about Americo Life, Inc
How is Americo Life, Inc rated?
Americo Life, Inc has a 3 star rating with 463 reviews.
When is Americo Life, Inc open?
Americo Life, Inc is closed now. It will open at 8:00 a.m.