Americo Life, Inc

Jazz F 

on BBB

2 years ago

I wish I had looked at these reviews before committing to americo. Over 2yrs of funds down the drain. It doesn't make any sense that if someone has fallen on hardship that there's slim to none of consideration. The only way to receive the money that has been accumulating is either after 30 yrs or dying!! It doesn't even matter what the agent stated to gain the acct. But better training and honesty needs to take place with training. There's no integrity and if you have to skip more than a month you have to surrender and start... read more

Chester S 

on BBB

2 years ago

Americo defrauds Senior Citizens and should be investigated. Our parents are 90 and 96 years old and have paid in over $200,000 in premiums for a Universal Life Policy and just received a letter saying their policy has expired! Can you imagine being a WWII Vet, who has lived longer than expected paying enough into a life insurance policy to more than buy his house and finding out as his life is winding down that this company tries to find loopholes to make sure the policy is cancelled before he ever needs to use the policy. ... read more

Robert B 

on BBB

2 years ago

Americo is horrible! I saw the crappy coverage and canceled immediately before the policy went active. They never removed my bank information from their end and kept charging me. I called and got a refund, well,it happened again. This time putting me in overdraft! They refunded my money the next day,I told them this shouldn't happen because I canceled the policy,the representative said "she sees its canceled ". It happened again! This time it was the last of my money before payday! So now I have to find gas money and how to ... read more

Maggie C 

on BBB

2 years ago

My agent assured me that Americo had canceled the application to them. I got a confirmation as of 1:03am on 7/29/2023 that no they had not and that they'd opened a policy without my consent or ever contacting me on a weekend when they know I can't get in contact with them until MONDAY! If this is an example of their business practices then I do not recommend them in any shape form or fashion and I will advise my friends to avoid them entirely. I am not happy about this. 

Meghan J 

on BBB

2 years ago

This company is terrible. We have been paying $300 for the living benefit and then my husband and I are both out of FMLA for different reason medically bad timing and they refuse to pay out and now all of a sudden dont cover anything. Do not I repeat do not use this company for anything. We were lied to about what it covered and they refuse to reimburse our premiums even though they lied to us about what was covered. Such a disappointment. 

Colette M 

on BBB

2 years ago

Im still waiting on a claim payout. After submitting all paperwork needed. This company will pull you through so many loopholes. There not compassion after loosing a love one. Your place on hold for at least an hour before speaking to anyone, Then your transfer again to the representative just to leave a voicemail. I call every day because I do not receive a call back . Everything is a lie it does not take 3 weeks for payout. Most likely a few months. Meanwhile bills are unpaid because of lack of communication with the compa... read more

Travis H 

on BBB

2 years ago

Absolutely terrible. My wife was looking into life insurance for us and we were actually contemplating going thru them. Never did she agree or sign ANYTHING and money was taken from our bank with no authorization whatsoever. Didn't even finish the application process. No plan was agreed upon. The agreed to talk the next day. No call, and money was taken. Now they say it's going to take about 3 weeks. They tried to get her to send them a fax and it sounded sketchy as is, and our bank said it sounded like sketchy also, and the... read more

Larry W 

on BBB

2 years ago

Fraud, never signed up for this, I advised to cancel within 1& 2 days of origination via a phone and text. Agent *************** *****, ************** ******* fraud, signed me up without consent and never authorized this insurance and told to him to cancel and per texts said illegal cancel and repetitively asked to cancel. **** said was cancel but never was so months later caught in big mess Americo life refusing to resubmit payments so ended check account to stop them. Run from this company very bad, worse ever plus hard to... read more

Anna K 

on BBB

2 years ago

This is the worst insurance company i was paying 57 dollars every 3 months and now i have to pay 518 dollars for my life insurance this is a joke people don't choose this company this is the biggest mistake of my life i have to close my account