Americo Life, Inc

Nena R 

on BBB

2 years ago

This agency hires call centers overseas to call and harass all day long. They ask how much coverage you want? Only to suggest less coverage for an outrageous fee! Ridiculous they decide for you! 

JIM J 

on BBB

2 years ago

My wife left her job in December and was required to get health insurance by law. She contacted the exchange was provided information on companies registered with them. At not time did the agent mention life insurance when "SELLING" the health insurance She was working with agent ************************* and broker *****************************. She got a new job in February and received health benefits as part of the offer. When trying to cancel her policy she found out she was enrolled in a life insurance and that that wo... read more

Marilyn D 

on BBB

2 years ago

I've been a long time customer.I applied for a loan... & this is NOT a user/customer friendly process!It's horrible!I've been waiting for 15 days & still no deposit. Now I'm told it will be another 5 to 7 business days!!Shame on you!I wouldn't apply if I did need it!! So...when I die...will my family go through this garbage, too? 

Russain C 

on BBB

2 years ago

Its a shoddy company. Agents should not do business with them!!. When an agent signs up with an upline and seeks contract with Americo goes ahead and seeks licenses with the 4 states that requires appointment fees before you can sell with them. They do not notify you when they decide to do these appointments they just do. And if you happen to sell with them the fee comes out of your commission or they send a very rude email and demand the state fees money and threaten to charge interest, and terminate you and take you to cou... read more

BJ K 

on BBB

2 years ago

I can echo the sentiments of each complainant below. Attempts for such simple things as change of address (even with their required forms and multiple send dates result in inaction and remain incomplete). Phone CSR staff become rude and insolent when customer raises/registers concerns, disappointment or skepticism with lack of company follow through and inaction. Additionally, I find it unbelievable that once an annuity becomes annuitized; the ***** cannot receive proper account updates via telephone, technology or hums cont... read more

james G. 

on BBB

2 years ago

I'm a beneficiary of a life insurance policy issued by Americo. I have tried on several occasions to reach ********, the Americo representative in charge of claims for this policy. My voice mails and emails have gone unanswered. Americo seems only interested in pocketing premiums and avoiding claimants, the worst insurance company ever. 

Theresa R 

on BBB

2 years ago

********* was supposed to have a disability clause in the policy, but they didnt write it in and now they are denying me my ******, which I could really use to be able to keep my home. I lost my job because of that Covid bs. I refused the shot and *********** let me go. And I also never received ********* packet. My I insurance agent sent me his information on what would be in ********* and his information noted disability would be written in the policy, and when I got ahold of my agent regarding this, Americo just said it m... read more

Sonia G. 

on BBB

2 years ago

Yo compre un seguro de vida con una clusula que deca en caso de enfermedad Crtica Crnica o terminal pagaban el 80% para los tratamientos tengo padeciendo Cncer desde el 2021 y es tiempo que ellos no cumplen con lo prometido sigo con el claim a la compaa y slo se la pasan pidiendo reportes mdicos as que antes de comprar un seguro asegrate que la compaa sea confiable y checa los reviews porq yo no lo hice y ahora que me meto veo que tiene muy mala reputacin I bought life insurance with Americo with A Rider that said in case of... read more

Thea R 

on BBB

2 years ago

After my husband passed away, ****, from Americo never called or communicated in any shape or form. My husband's claim was denied, and I still don't know why? I am supposed to get the premium returned to me, nothing as of today. It has been three months and no return phone call from ****. Never again, this company is forthcoming.