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Embassy Suites by Hilton San Antonio Landmark
- Hotels
- San Antonio, TX
About this business
Location details
5615 Landmark Parkway, San Antonio, TX, 78249, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The good: location, easy parking, friendly check-in. The bad: paperthin walls, slamming doors, and allot of sports teams stay here which can be cool, but people are loud. My sink shook and made a whining noise when on. Expect some more room amenities for the price.
Front desk staff was very warm and welcoming and my room was spotless
This was our second visit as we enjoyed our first stay so much! Great location, staff and facilities!
Parking was confusing as was where to go to checkin from there. Everyone was nice and helpful.
Business response:
Thank you very much for taking the time to leave us with feedback--it is truly appreciated! It's wonderful to see that you were able to have such a great experience at our hotel. We will review your comment to see if changes can be made to better our procedures. Our team strives to provide each guest with a better and brighter stay and we are always happy to see when we have achieved that goal! We hope that you will consider staying with us again so that we may provide you with another wonderful experience.Thank you again fo... read more
Double charges for parking I did not use
Very clean and updated hotel in a great location!
Business response:
Thank you very much for taking the time to leave us with feedback--it is truly appreciated! It's wonderful to see that you were able to have such a great experience at our hotel. Our team strives to provide each guest with a better and brighter stay and we are always happy to see when we have achieved that goal! We hope that you will consider staying with us again so that we may provide you with another wonderful experience.Thank you again for your time and I hope you have a wonderful day!
Business response:
Thank you for taking the time to leave us with feedback--it is truly appreciated. I would first like to take a moment to apologize that you had such a disappointing stay with us. We strive to provide guests with better and brighter experiences and we certainly fell short. We want each guest to have a great experience at our property and I apologize that this was not the case during your time here. If there is anything I can do to make up for these short comings please do not hesitate to reach out to me at the email or phone ... read more
fine
Business response:
Thank you very much for taking the time to leave us with feedback--it is truly appreciated! It's wonderful to see that you were able to have such a great experience at our hotel. Our team strives to provide each guest with a better and brighter stay and we are always happy to see when we have achieved that goal! We hope that you will consider staying with us again so that we may provide you with another wonderful experience.Thank you again for your time and I hope you have a wonderful day!
Frequently asked questions about Embassy Suites by Hilton San Antonio Landmark
How is Embassy Suites by Hilton San Antonio Landmark rated?
Embassy Suites by Hilton San Antonio Landmark has a 4.5 star rating with 2,584 reviews.
When is Embassy Suites by Hilton San Antonio Landmark open?
Embassy Suites by Hilton San Antonio Landmark is closed now. It will open at 9:00 a.m.