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Embassy Suites by Hilton San Antonio Landmark
- Hotels
- San Antonio, TX
About this business
Location details
5615 Landmark Parkway, San Antonio, TX, 78249, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Check in and out were easy and the staff was so friendly! Our suite was perfect with a sleeper couch for the kids.
Business response:
We are so glad you enjoyed your stay, Jennifer! We hope you consider us next time you are in Manhattan!
Nice clean and well maintained.
Business response:
Thank you very much for taking the time to leave us with feedback--it is truly appreciated! It's wonderful to see that you were able to have such a great experience at our hotel. Our team strives to provide each guest with a better and brighter stay and we are always happy to see when we have achieved that goal! We hope that you will consider staying with us again so that we may provide you with another wonderful experience. Thank you again for your time and I hope you have a wonderful day!
Nice clean Hotel!!
Business response:
Thank you very much for taking the time to leave us with feedback--it is truly appreciated! It's wonderful to see that you were able to have such a great experience at our hotel. Our team strives to provide each guest with a better and brighter stay and we are always happy to see when we have achieved that goal! We hope that you will consider staying with us again so that we may provide you with another wonderful experience. Thank you again for your time and I hope you have a wonderful day!
Business response:
Thank you very much for taking the time to leave us with feedback--it is truly appreciated! It's wonderful to see that you were able to have such a great experience at our hotel. Our team strives to provide each guest with a better and brighter stay and we are always happy to see when we have achieved that goal! We hope that you will consider staying with us again so that we may provide you with another wonderful experience. Thank you again for your time and I hope you have a wonderful day!
Business response:
Thank you very much for taking the time to leave us with feedback--it is truly appreciated! It's wonderful to see that you were able to have such a great experience at our hotel. Our team strives to provide each guest with a better and brighter stay and we are always happy to see when we have achieved that goal! We hope that you will consider staying with us again so that we may provide you with another wonderful experience. Thank you again for your time and I hope you have a wonderful day!
The lobby is being redone and looks ok. The rooms are so outdated. The furniture and carpet had horrible dirt stains. Lighting was dark and dingy. Very disappointed!
Business response:
Thank you for taking the time to leave us with feedback--it is truly appreciated. I would first like to take a moment to apologize that you had such a disappointing stay with us. We strive to provide guests with better and brighter experiences and we certainly fell short. We are in the process of updating our furniture and rooms during our current remodel. We want each guest to have a great experience at our property and I apologize that this was not the case during your time here. If there is anything else I can do to make ... read more
$10/night parking charge is ridiculous.
Business response:
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and I'm happy to see that overall you were able to enjoy your stay; however, it appears that you have encountered some problems. I would like to sincerely apologize for the bad experience that has negatively affected your stay. I am sorry you were disappointed with the lack of free parking. We do our best to provide each guest with a wonderful experience but we unfortunately do have to stay within... read more
What did I like? Close to shopping and dining, not so close to KSU - but then again nothing is too far away in Manhattan! The good/bad? Unlocking the door with my phone worked very well, but the key card they also gave me did not work at all and left my wife stranded outside the room for a while. What did I not like? No more free breakfast for Honors members unless you are super elite. I guess the free breakfast went away after covid, which stinks. I had a suite and have been an Honors member for years, but I guess that do... read more
Business response:
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and I'm happy to see that overall you were able to enjoy your stay; however, it appears that you have encountered some problems. I would like to sincerely apologize for the bad experience that has negatively affected your stay. I will speak with the appropriate manager about your comments to ensure our guests have a better and brighter experience. If there is anything else I can do for you, please... read more
Frequently asked questions about Embassy Suites by Hilton San Antonio Landmark
How is Embassy Suites by Hilton San Antonio Landmark rated?
Embassy Suites by Hilton San Antonio Landmark has a 4.5 star rating with 2,643 reviews.
When is Embassy Suites by Hilton San Antonio Landmark open?
Embassy Suites by Hilton San Antonio Landmark is closed now. It will open on Monday at 9:00 a.m.