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Embassy Suites by Hilton San Antonio Landmark
- Hotels
- San Antonio, TX
About this business
Location details
5615 Landmark Parkway, San Antonio, TX, 78249, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Love everything about it!
Business response:
Thank you very much for taking the time to leave us with feedback--it is truly appreciated! It's wonderful to see that you were able to have such a great experience at our hotel. Our team strives to provide each guest with a better and brighter stay and we are always happy to see when we have achieved that goal! We hope that you will consider staying with us again so that we may provide you with another wonderful experience.Thank you again for your time and I hope you have a wonderful day!
We had a mixup with our reservation but the front desk diligently worked out a solution. I would say most places would have dismissed us but the young man was awesome that helped us.
Very nice renovated hotel. Super clean.
Business response:
Thank you very much, Maria!
There is areas under remodeling
Business response:
Thank you for leaving us a review and feedback, Patricia!We are currently remodeling and should be done soon! Come back and see the finished product!
The key card I was first given opened up an already occupied room!
Business response:
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and I'm happy to see that overall you were able to enjoy your stay; however, it appears that you may have encountered some problems. I would like to sincerely apologize for any bad experiences that have negatively affected your stay. We have used this as a training opportunity to ensure our staff are aware of all occupied rooms at all times. If there is anything I can do for you, please contact me... read more
It was okay but part of it was under construction, I could not use the pool or the gym. It did not mention this on the website.
Business response:
Saria, we are very sorry for the miscommunication through our website. We hope you still enjoyed your stay with us and hope you come see us when the remodeling is finished!
Frequently asked questions about Embassy Suites by Hilton San Antonio Landmark
How is Embassy Suites by Hilton San Antonio Landmark rated?
Embassy Suites by Hilton San Antonio Landmark has a 4.5 star rating with 2,584 reviews.
When is Embassy Suites by Hilton San Antonio Landmark open?
Embassy Suites by Hilton San Antonio Landmark is closed now. It will open at 9:00 a.m.