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Heritage Hotel

4.1
  • Hotels
  • New York, NY

About this business

HospitalityHotels

Situated in an 11-story building dating from 1901, this modern hotel is 2 minutes' walk from 5th Avenue, 8 minutes from the subway station at 23rd Street/Broadway, and 10 minutes from the Empire State Building. Classically decorated rooms include free Wi-Fi, flat-screen TVs and desks, plus minifridges and coffeemakers. Some rooms add sofas, and suites provide additional bedrooms. Complimentary perks include a breakfast buffet and all-day coffee. There's also a business center and an exercise room. 

Location details

18 W 25th St, New York, NY, 10010, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.15,514 reviews
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Michael's profile image
11 months ago

I had a blast and I can’t wait to go back! Heater was too strong it was always hot. The location is fantastic! The staff were friendly and helpful, room was clean. 

Business response:

Dear Michael, Thank you for your feedback. We're glad to hear that you had a great time and enjoyed the location and the service provided by our staff. We apologize for any inconvenience you experienced with the heater being too strong. Your comments will be shared with our team to ensure that we continue to provide the best possible experience for our guests. We look forward to welcoming you back soon! Regards, Heritage Hotel New York City Management 

Jason's profile image
11 months ago

Exceptional 

Zakaria's profile image
11 months ago

The hotel is too old but the location is just incredible but it was good just for sleeping 

Business response:

Dear Zakaria, Thank you for your feedback. We're glad to hear that you found the location to be convenient for your needs. We apologize for any inconvenience you experienced with the age of the hotel. Your comments will be shared with our team to ensure that we continue to provide the best possible experience for our guests. Regards, Heritage Hotel New York City Management 

Ulla's profile image
11 months ago

Sijainniltaan erinomainen mutta muuten jo remontin tarpeessa oleva hotelli Nukkavieru tilat, huoneeseen ei tullut lainkaan päivänvaloa Sijainti ja erittäin ystävällinen henkilökunta 

Business response:

Dear Ulla, Thank you for your feedback. We're glad to hear that you found our location convenient and our staff friendly. We apologize for any issues you encountered with the room. We take guest feedback seriously and will address this with our maintenance team to ensure a more satisfactory experience for our guests in the future. We appreciate your business and hope to welcome you back soon. Regards, Heritage Hotel New York City Management 

Philip's profile image
11 months ago

Wonderful Muito bem localizado. Perto de transportes públicos e restaurantes. 20min a pé do Times Square. Funcionários simpáticos 

Business response:

Dear Philip, Thank you for your feedback. We're glad to hear that you found our hotel to be conveniently located and that you had a positive experience with our staff. We strive to provide excellent service and value to all our guests, and we're happy to hear that we met your expectations. We hope to have the opportunity to welcome you back again in the future. Regards, Heritage Hotel New York City Management 

Cristina's profile image
11 months ago

Good choise Unica pecca.. pulizia non eccellente, si potrebbe migliorare su questo. La posizione era buona, vicino alle stazioni metro. Il rapporto qualità prezzo imbattibile. Per non parlare della disponibilità dimostrata dal personale. Ci tornerei! 

Business response:

Dear Cristina, Thank you for your feedback. We're glad to hear that you found our location convenient and our staff helpful. We apologize for any cleanliness issues you encountered during your stay. We take cleanliness very seriously and will address this with our housekeeping team to ensure a more satisfactory experience for our guests in the future. We appreciate your business and hope to welcome you back soon. Regards, Heritage Hotel New York City Management 

Gabrielle's profile image
Gabrielle 
11 months ago

Wonderful 

Mateus's profile image
11 months ago

Very Good 

Datwon's profile image
11 months ago

Very Good The tv channels were terrible, needs updated TVs it’s in close proximity of a lot of things 

Business response:

Dear Datwon, Thank you for your feedback. We're glad to hear that you found our hotel's location to be convenient. We apologize for any inconvenience caused by the TV channels and will consider your feedback as we continue to improve our services. We hope to have the opportunity to welcome you back in the future. Sincerely, Heritage Hotel New York City Management 

Frequently asked questions about Heritage Hotel

How is Heritage Hotel rated?

Heritage Hotel has a 4.1 star rating with 5,514 reviews. 

When is Heritage Hotel open?

Heritage Hotel is open now. It will close tomorrow at 12:00 a.m.