This profile has been claimed by the business owner or representative.
Heritage Hotel
- Hotels
- New York, NY
About this business
Situated in an 11-story building dating from 1901, this modern hotel is 2 minutes' walk from 5th Avenue, 8 minutes from the subway station at 23rd Street/Broadway, and 10 minutes from the Empire State Building. Classically decorated rooms include free Wi-Fi, flat-screen TVs and desks, plus minifridges and coffeemakers. Some rooms add sofas, and suites provide additional bedrooms. Complimentary perks include a breakfast buffet and all-day coffee. There's also a business center and an exercise room.
Location details
18 W 25th St, New York, NY, 10010, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Fair accomodation, friendly staff, great location The blanket was too cold for the winter and sleeping with the heater gave us a light cold. The usb plugs in the room didn’t work Location, fridge, tv, staff very friendly
Business response:
Dear Jeong, Thank you for taking the time to share your feedback with us. We are glad to hear that you found our staff to be friendly and our location convenient. However, we apologize for any inconvenience you experienced with the blanket and the USB plugs in your room. We will address these issues with our team to ensure they are resolved promptly. We appreciate your feedback and hope to have the opportunity to welcome you back for a more enjoyable stay in the future. Regards, Heritage Hotel New York City Management
Wonderful Стандартний маленький номер, нічого особливого
Business response:
Dear Yurii, Thank you for your feedback. We're sorry to hear that your room didn't meet your expectations. We strive to provide comfortable and enjoyable stays for all our guests, and we apologize if we fell short during your visit. We appreciate your feedback and will use it to improve our services. If you have any specific concerns or suggestions, please don't hesitate to reach out to our team. We hope you'll consider staying with us again in the future. Sincerely, Heritage Hotel New York City Management
In 4 days we have seen a lot of the city, we walked everything because that way we could see a lot. That there was no heater in the room. Location was perfect, the hotel didnt have breakfast. The room had airco to warm it, but it made a lot of noise. So I shut the airco at night, but then I could not sleep because it was very cold. I got a blanket, but that was not sufficient.
Business response:
Dear Dorien, Thank you for sharing your experience. We're pleased to hear that our hotel's location was convenient for your exploration of the city. However, we apologize for any inconvenience caused by the lack of breakfast and the issues with the air conditioning unit in your room. We understand the importance of a comfortable stay and will address these concerns with our team to ensure improvements are made. Your feedback is valuable to us, and we hope to have the opportunity to provide you with a more satisfactory experi... read more
Für ein langes Wochenende in New York ziemlich perfekt! Ich habe den Kaffee to Go in der Lobby vermisst. Tolle Lage, sauberes Zimmer, bequemes Bett, sehr gute Dusche! Kaffeebereiter aufm Zimmer.
Business response:
Dear Vera, Thank you for your feedback! We're glad to hear that you enjoyed your stay with us and found our location, room cleanliness, and amenities to your satisfaction. We appreciate your suggestion regarding coffee in the lobby and will consider it as we continue to improve our services. We hope to welcome you back for another great stay in the future! Regards, Heritage Hotel New York City Management
Good
Wonderful
Pleasant
Very Good
Bra läge, bra pris. Super bra läge. Medel hotell, helt Ok Finns en matsal om man vill köpa take away och äta i matsalen. Man får inte städat och byte av handduk varje dag per automatik, man får säga till vid inncheck att man vill ha städat , men det informeras man om vid incheckning. Kostar inget xtra.
Business response:
Dear Daniel, Thank you for sharing your experience! We're pleased to hear that you found our hotel to be in a good location and at a good price point. We appreciate your understanding regarding our housekeeping policy and are glad that it did not inconvenience you. We strive to provide a comfortable and convenient stay for all of our guests, and we're glad that you enjoyed the option to dine in our dining room. Your feedback is valuable to us, and we hope to have the opportunity to welcome you back in the future! Regards, He... read more
Frequently asked questions about Heritage Hotel
How is Heritage Hotel rated?
Heritage Hotel has a 4.1 star rating with 5,514 reviews.
When is Heritage Hotel open?
Heritage Hotel is open now. It will close tomorrow at 12:00 a.m.