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Heritage Hotel
- Hotels
- New York, NY
About this business
Situated in an 11-story building dating from 1901, this modern hotel is 2 minutes' walk from 5th Avenue, 8 minutes from the subway station at 23rd Street/Broadway, and 10 minutes from the Empire State Building. Classically decorated rooms include free Wi-Fi, flat-screen TVs and desks, plus minifridges and coffeemakers. Some rooms add sofas, and suites provide additional bedrooms. Complimentary perks include a breakfast buffet and all-day coffee. There's also a business center and an exercise room.
Location details
18 W 25th St, New York, NY, 10010, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very Good Le bruit du chauffage / climatisation est franchement terrible et l'isolation est tellement mauvaise qu'il est impératif de le faire tourner en continu la nuit! Bon l'avantage c'est qu'on entend pas la rue du coup ! Très peu de rangements. L'emplacement principalement la gentillesse du personnel et le confort de la literie . La suite pensée pour les familles de 5-6 ce qui est très très rare !
Business response:
Dear Stéphanie, Thank you for your feedback. We're glad to hear that you found our hotel to be comfortable and conveniently located. We appreciate your kind words about our staff and are pleased to hear that you had a positive experience with us. We strive to provide excellent service and value to all our guests, and we're happy to hear that we met your expectations. We will consider your comments about noise and storage and work to improve in those areas. We hope to have the opportunity to welcome you back again in the futu... read more
Good El hotel se ve muy lugubre, sobre todo el lobby, todo apagado. La primera vez que me pasa, llegué temprano al hotel, ny con un frio terrible, y no me dijeron que no estaba lista la habitacion, si no que por llegar antes, debia pagar 35 dolares de recargo. Muy raro La ubicacion y el precio para manhattan, muy buena relacion
Business response:
Dear Carlos, Thank you for your feedback. We're glad to hear that you found our hotel's location and price to be satisfactory. We apologize for any inconvenience caused by the appearance of our lobby and the confusion regarding early check-in fees. We will consider your feedback as we continue to improve our services. We hope to have the opportunity to welcome you back in the future. Regards, Heritage Hotel New York City Management
Lo justo y necesario con excelente ubicación Cobran extra por el servicio de guardar tus maletas al check out. Además, solicitamos el servicio de housekeeping, el cual nos dijeron que funcionaba entre 12 y 5 PM, pero estuvieron tocándonos la puerta desde las 9 AM mientras aún usábamos la pieza, y cuando volvimos en la noche, no habían realizado la limpieza finalmente. Muy buena ubicación, la pieza tenía buena calefacción, lo cual fue importante porque fuimos en invierno. Cumple con la descripción y lo que muestran en las fot... read more
Business response:
Dear Kim, Thank you for your feedback! We're glad to hear that you found our location excellent and that the room had good heating, which was important for your winter visit. We apologize for any inconvenience caused by the early housekeeping service and the extra charge for bag storage. We strive to provide a comfortable and enjoyable experience for all our guests, and we appreciate your understanding. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We look forwa... read more
Exceptional
It was a good place over all. NA The location.
Business response:
Dear Josue, Thank you for your feedback! We're glad to hear that you found our location convenient. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back soon! Regards, Heritage Hotel New York City Management
Excelente ubicación No estaba permitido fumar. Varios huéspedes lo hacían igual y dejaba mucho olor Excelente ubicación. Y destacó los empleados latinos de la recepción que respondían muy bien los requerimientos.
Business response:
Dear Roxana, Thank you for your feedback! We're glad to hear that you found our location excellent and that our Latino employees at the front desk were responsive to your needs. We apologize for any inconvenience caused by the smell of smoke from other guests. We strive to provide a comfortable and enjoyable experience for all our guests, and we appreciate your understanding. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back soo... read more
Good
Wonderful
a really welcoming, smiling and caring staff who took good care of us, for example by giving us information about New Yo Very clean
Business response:
Dear Younès, We're thrilled to hear that you had a great experience with our welcoming, smiling, and caring staff. Providing excellent service and ensuring our guests feel well taken care of is our top priority. We're also glad to hear that you found the hotel to be very clean. We appreciate your feedback and hope to have the opportunity to welcome you back for another enjoyable stay in the future. Regards, Heritage Hotel New York City Management
Frequently asked questions about Heritage Hotel
How is Heritage Hotel rated?
Heritage Hotel has a 4.1 star rating with 5,514 reviews.
When is Heritage Hotel open?
Heritage Hotel is open now. It will close tomorrow at 12:00 a.m.