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Heritage Hotel
- Hotels
- New York, NY
About this business
Situated in an 11-story building dating from 1901, this modern hotel is 2 minutes' walk from 5th Avenue, 8 minutes from the subway station at 23rd Street/Broadway, and 10 minutes from the Empire State Building. Classically decorated rooms include free Wi-Fi, flat-screen TVs and desks, plus minifridges and coffeemakers. Some rooms add sofas, and suites provide additional bedrooms. Complimentary perks include a breakfast buffet and all-day coffee. There's also a business center and an exercise room.
Location details
18 W 25th St, New York, NY, 10010, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good
Very Good
Exceptional
Very Good
Es war ein wundervoller Aufenthalt in New York mit einem guten Preis-Leistungs-Verhältnis! Leider sind die Zimmer sehr hellhörig. Die Türen knallen nachts sehr laut wenn jemand in sein Zimmer geht und man hört die Leute von deren Zimmer im eigenen Zimmer sprechen als würden sie neben einem stehen. Außerdem hat die nächste U-Bahn Station leider keinen Aufzug und wir mussten die Koffer die Treppe hoch tragen Super gute Lage! Wir konnten viel zu Fuß machen und die Gegend ist absolut sicher. Die Angestellte sind super freundlich... read more
Business response:
Dear Nina, Thank you for choosing our hotel during your stay in New York! We're delighted you enjoyed the great value, superb location, and friendly staff. It's wonderful to hear that the Empire State Building view added to your experience. We apologize for the noise disturbances and the inconvenience with the subway station stairs. Your feedback is appreciated, and we'll explore ways to minimize noise and improve accessibility. We hope these considerations don't overshadow the overall positive aspects of your stay. We look ... read more
Showers on higher floors are cold Cold shower, blocked sink, not sorted out during our stay. Had to come from 7th floor to the reception to use the toilet in the middle of the night. Heard other customers complaining about the shower as well. Staff, location, bed comfy
Business response:
Dear Nicola, Thank you for sharing your feedback with us, and we appreciate your positive comments about the staff, location, and the comfort of the bed. However, we sincerely apologize for the inconveniences you experienced during your stay, including the cold shower, blocked sink, and the inconvenience of having to come from the 7th floor to use the reception toilet. This falls short of the standard of service we aim to provide, and we regret any frustration or discomfort this may have caused. Your comments are important, ... read more
Very Good Stanze piccole e un po’ datate, molto minimal Sicuramente la posizione e la gentilezza del personale
Business response:
Dear Raimondi, Thank you for taking the time to share your feedback with us. We're pleased to hear that you appreciated the location and the kindness of our staff. We understand your comments about the room size and the dated appearance. Guest feedback is valuable to us, and we will consider your insights as we continue to make improvements. We look forward to the opportunity to welcome you back. Regards, Heritage Hotel New York City Management
Wonderful
Good
Frequently asked questions about Heritage Hotel
How is Heritage Hotel rated?
Heritage Hotel has a 4.1 star rating with 5,514 reviews.
When is Heritage Hotel open?
Heritage Hotel is open now. It will close tomorrow at 12:00 a.m.