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Heritage Hotel

4.1
  • Hotels
  • New York, NY

About this business

HospitalityHotels

Situated in an 11-story building dating from 1901, this modern hotel is 2 minutes' walk from 5th Avenue, 8 minutes from the subway station at 23rd Street/Broadway, and 10 minutes from the Empire State Building. Classically decorated rooms include free Wi-Fi, flat-screen TVs and desks, plus minifridges and coffeemakers. Some rooms add sofas, and suites provide additional bedrooms. Complimentary perks include a breakfast buffet and all-day coffee. There's also a business center and an exercise room. 

Location details

18 W 25th St, New York, NY, 10010, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.15,514 reviews
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Chloe's profile image
a year ago

Excellent hotel, great value for money! Friendly staff! Nothing, everything was brilliant! I would definitely stay here again! The staff were very helpful and friendly. The room was a decent size and was clean. The location couldn’t be any better, right by the flat iron building and 23rd street station which you could take to the main destinations in New York. 

Business response:

Dear Chloe, Thank you for your glowing review! We're thrilled to hear you had an excellent stay and found great value with our friendly staff. It's wonderful that you enjoyed the cleanliness, ideal location by the Flatiron Building, and easy access to transportation. We can't wait to welcome you back for another brilliant experience in the heart of New York City! Regards, Heritage Hotel New York City Management 

Syed's profile image
a year ago

New York hotels are very expensive. Considering the location, this was a very good value. I was actually very satisfied. The hotel itself is very basic. No breakfast, the rooms are very plain. But they're very clean,and the location is fantastic. In addition to that, it is the quietest location I have ever stayed in New York City. I never once heard a siren or car's honking. The beds and pillows were very comfortable, Nothing plush but very comfortable. 

Business response:

Dear Syed, Thank you for your thoughtful review. We're delighted to hear you found our New York hotel a good value with its prime location and cleanliness. While we currently don't offer breakfast, we're pleased you enjoyed the comfort of our beds and pillows. Your satisfaction and the peaceful ambiance are our priorities. We look forward to welcoming you back for another enjoyable stay. Regards, Heritage Hotel New York City Management 

Kyoung's profile image
a year ago

Good 

Sharon's profile image
a year ago

This is an older hotel in a decent, convenient part of Manhattan. 20 blocks south of Times Square, it’s walkable (altho Older, could use some TLC. Location and, for Manhattan (Chelsea/Flatiron District), a competitive price. 

Business response:

Dear Sharon, We appreciate your review. It's great to hear you find our Manhattan location convenient and reasonably priced. Your feedback on the older condition is valuable, and we'll certainly consider improvements to enhance your future stays. Thank you for choosing us, and we look forward to the opportunity to provide an even better experience for you in the future. Regards, Heritage Hotel New York City Management 

George's profile image
a year ago

Very Good Poor lighting in room Location 

Business response:

Dear George, Thank you for sharing your thoughts. We're glad you value our location. We apologize for any inconvenience caused by the lighting in your room. Your feedback is crucial, and we'll certainly address the issue to enhance the overall guest experience. We appreciate your insights and hope to have the opportunity to exceed your expectations in the future. Regards, Heritage Hotel New York City Management 

Diana's profile image
a year ago

Für 3-4 Nächte ok Etwas in die Jahre gekommen,, wir waren im Dezember da, die Fenster sind einfach Verglasung und es war kalt, die Heizung ist laut und mit konnte man nicht schlafen Auch gingen die Fenster nicht auf - im Sommer wäre das schwierig für mich. Super Lage am Broadway, U Bahn in der Nähe 

Business response:

Dear Diana, Thank you for your feedback! We appreciate your positive remarks about our prime Broadway location and proximity to the subway. We apologize for any inconvenience caused by the dated facilities and temperature issues. Rest assured, we're addressing the heating noise concern. We'll also consider ways to enhance comfort during different seasons. We hope to welcome you back for an improved experience. Regards, Heritage Hotel New York City Management 

Royner's profile image
a year ago

Bien Habitaciones viejas Era silenciosa y con baño privado 

Business response:

Dear Royner, Thank you for your feedback. We're pleased to hear that you appreciated the quiet environment and the convenience of a private bathroom. However, we apologize if the room's age did not meet your expectations. Your comments are valuable, and we'll take them into consideration as we work towards improving our accommodations. We hope to have the opportunity to welcome you back for an even more satisfying stay. Safe travels! Regards, Heritage Hotel New York City Management 

Pedro's profile image
a year ago

Great Value for Family Room! A/C old and loud. Clean Rooms with no carpet. 

Business response:

Dear Pedro, Thank you for your positive feedback on our family room and cleanliness. We're delighted you appreciated the absence of carpets. We apologize for any inconvenience caused by the aging and loud A/C unit. Your comments will be shared with our team for improvement. We value your input and hope to welcome you and your family back for an even better experience. Safe travels! Regards, Heritage Hotel New York City Management 

Marina's profile image
a year ago

Exceptional Zona tranquilla al centro di Manhattan, vicinanza alla metro e molte zone raggiungibili anche a piedi con 10/15 minuti di camminata. Staff dell'hotel disponibile e cordiale. Struttura semplice ma pulita, perfetta come appoggio per visitare al meglio la città. Consiglio assolutamente! 

Business response:

Dear Brandon, Thank you for a Perfect Score Rating on your stay at The Heritage Hotel New York City. We are glad you enjoyed your stay at our hotel. Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated. We would love to host you again for your next visit. Regards, Heritage Hotel New York City Management 

Frequently asked questions about Heritage Hotel

How is Heritage Hotel rated?

Heritage Hotel has a 4.1 star rating with 5,514 reviews. 

When is Heritage Hotel open?

Heritage Hotel is open now. It will close tomorrow at 12:00 a.m.