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Heritage Hotel
- Hotels
- New York, NY
About this business
Situated in an 11-story building dating from 1901, this modern hotel is 2 minutes' walk from 5th Avenue, 8 minutes from the subway station at 23rd Street/Broadway, and 10 minutes from the Empire State Building. Classically decorated rooms include free Wi-Fi, flat-screen TVs and desks, plus minifridges and coffeemakers. Some rooms add sofas, and suites provide additional bedrooms. Complimentary perks include a breakfast buffet and all-day coffee. There's also a business center and an exercise room.
Location details
18 W 25th St, New York, NY, 10010, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very Good
Good The window A/C unit was indisrepair which with the heat after a long day was not optimal. Then the room was all bed barely any space for much else. The stay was in a key point of the city. Many things within 5-10 minutes walking range. A plethora of food options and vibrant night life. If you have need of breakfast or coffee either direction will suit your fancy.
Business response:
Dear Joshua, Thank you for your feedback regarding your recent stay. We're pleased to hear that you enjoyed our hotel's central location with convenient access to various amenities and vibrant nightlife. However, we apologize for the inconvenience caused by the window A/C unit and the limited space in your room. Your comments are valuable to us, and we will address these issues to improve the comfort of our guests. We appreciate your understanding and hope to welcome you back for a more enjoyable experience in the future. Re... read more
Wonderful
Mycket bra Skulle kunna ljudisolera dörrarna lite bättre Ligger väldigt centralt och tillgängligt Välstädat rum och trevlig personal i receptionen
Business response:
Dear Karl, Thank you for your positive feedback. We're delighted to hear that you found our hotel very centrally located and accessible, with well-kept rooms and friendly staff at the reception. Your suggestion regarding soundproofing the doors is appreciated, and we will certainly take it into consideration for future improvements. We strive to ensure a comfortable stay for all our guests, and we look forward to welcoming you back for another pleasant experience. Regards, Heritage Hotel New York City Management
Exceptional Nada La ubicación y el personal
Business response:
Dear Sofia, Thank you for your feedback! We're thrilled to hear that you found our location convenient and our staff excellent during your stay. Providing a positive experience is our goal, and we're delighted that we could meet your expectations in these areas. We look forward to welcoming you back for another great stay soon! Regards, Heritage Hotel New York City Management
Good
Troppo caro per quello che offre, Il rapporto qualità-prezzo. Le camere sono abbastanza piccole, le finestre fuori sono molto sporche e infatti c’è un cartello con scritto di non aprirle. Per me che sono abituato ad hotel di basso livello andava bene, ma visto il prezzo molto elevato (200 euro a notte per una camera doppia) mi aspettavo molto meglio. In 4 per 4 notti in bassa stagione abbiamo speso 1600 euro per una camera mediocre senza colazione o altri servizi. Si paga solo la posizione. La posizione è ottima. Il personal... read more
Business response:
Dear Lorenzo, We aresorry to hear about your experience. We appreciate your feedback regarding the pricing, room size, and cleanliness of the windows. Your comments are valuable as they help us understand areas where we can improve to better meet our guests' expectations. We apologize that you felt the value for money wasn't satisfactory during your stay. We strive to provide a comfortable and enjoyable experience for all our guests, and we will take your comments into consideration for future improvements. If there's anythi... read more
Très bien et personnel qualifié et bienveillant Nous, prenions déjeuner à l'exterieur
Business response:
Dear Fourez, It's wonderful to hear that you had a positive experience with our staff! Professionalism and caring service are core values we aim to uphold. We're glad you were able to enjoy lunch outside as well. If there's anything else we can do to enhance your experience or if you have any other feedback to share, please feel free to let us know. We look forward to welcoming you back for another great visit soon! Regards, Heritage Hotel New York City Management
Wonderful
Frequently asked questions about Heritage Hotel
How is Heritage Hotel rated?
Heritage Hotel has a 4.1 star rating with 5,513 reviews.
When is Heritage Hotel open?
Heritage Hotel is open now. It will close tomorrow at 12:00 a.m.