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Heritage Hotel
- Hotels
- New York, NY
About this business
Situated in an 11-story building dating from 1901, this modern hotel is 2 minutes' walk from 5th Avenue, 8 minutes from the subway station at 23rd Street/Broadway, and 10 minutes from the Empire State Building. Classically decorated rooms include free Wi-Fi, flat-screen TVs and desks, plus minifridges and coffeemakers. Some rooms add sofas, and suites provide additional bedrooms. Complimentary perks include a breakfast buffet and all-day coffee. There's also a business center and an exercise room.
Location details
18 W 25th St, New York, NY, 10010, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Could be better if rooms were more modern and comfortable Shower room is way too small, needs refurbishment and a good clean up under beds, can’t open windows. Near Flatiron building, friendly staff
Business response:
Dear INDIRA, Thank you for your feedback. We appreciate your comments about the need for more modern and comfortable rooms, as well as your observations regarding the shower room and cleanliness under the beds. We apologize for any inconvenience caused. Your feedback will be shared with our management team to address these areas for improvement. We value your input and hope to have the opportunity to provide you with a more enjoyable stay in the future. If there's anything else we can do to enhance your experience, please le... read more
Visite de New York ville incroyable et fatigante donc l hôtel était pratique pour cela et reposant J ai été surprise que notre chambre ne soit pas refaite une seule fois en restant 3 jours donc 2 nuits Le calme et l emplacement puis l accueil du personnel
Business response:
Dear Tourdot, Thank you for choosing to stay with us and for taking the time to share your feedback. We're delighted to hear that our hotel's convenient location and relaxing atmosphere contributed positively to your experience in bustling New York City. Your kind words about our staff's welcoming demeanor and the calm ambiance are greatly appreciated. We apologize for any inconvenience regarding the housekeeping service during your stay. Your feedback is valuable, and we will address this with our team to ensure that we uph... read more
Pleasant Stare, zepsute prysznice, zepsuty parawan prysznicowy, ciemny pokój z widokiem na ścianę, Lokalizacja
Business response:
Dear Anna, Thank you for your recent stay with us and for sharing your feedback. We're glad to hear that our central location was convenient for your visit to New York City. However, we sincerely apologize for the issues you encountered with the showers and the room conditions. Please know that your comments have been shared with our maintenance team for immediate attention. We strive to provide a comfortable and enjoyable stay for all our guests, and we regret that we fell short of your expectations in this instance. Your f... read more
Bien ubicado pero no repetiría Tuvimos que pedir que limpiaran la habitación porque si no no pasan a limpiarla. La localización del aparato de calefacción está a mitad de la cama y te da directamente en el cuerpo. No hay posibilidad de desayuno en el hotel. Buena ubicación. La parada de metro más cercana estaba a 3 minutos caminando.
Business response:
Dear Laura, Thank you for sharing your feedback with us. We're glad to hear that you appreciated our hotel's convenient location near the metro station. We apologize for any inconvenience caused by our housekeeping policy and the positioning of the heating device in the room. Your comments are valuable to us, and we will review these concerns with our team to ensure we improve our service and amenities. Regarding breakfast options, we regret that we did not meet your expectations in this regard. We will consider your feedbac... read more
Wonderful
Estancia buena La limpieza La ubicación
Business response:
Dear Víctor, Thank you for sharing your experience with us. We're glad to hear that you had a good stay and found our location convenient. Maintaining a high standard of cleanliness is a top priority for us, and we're pleased that it met your expectations. Your satisfaction is important to us, and we look forward to welcoming you back for another enjoyable visit. Regards, Heritage Hotel New York City Management
Very Good
Very Good
Very Good Lyhört. Återkommande problem med nyckelkort som laddade ur sig. Läget. Skön säng.
Business response:
Dear Dag, Thank you for your feedback. We're glad you appreciated our hotel's location and found the bed comfortable. However, we apologize for the recurring issue with the keycards discharging themselves. Ensuring a seamless experience for our guests is important to us, and we will address this matter with our maintenance team to prevent future occurrences. Thank you for bringing this to our attention, and we hope to welcome you back for an improved stay. Regards, Heritage Hotel New York City Management
Frequently asked questions about Heritage Hotel
How is Heritage Hotel rated?
Heritage Hotel has a 4.1 star rating with 5,513 reviews.
When is Heritage Hotel open?
Heritage Hotel is open now. It will close tomorrow at 12:00 a.m.