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Heritage Hotel
- Hotels
- New York, NY
About this business
Situated in an 11-story building dating from 1901, this modern hotel is 2 minutes' walk from 5th Avenue, 8 minutes from the subway station at 23rd Street/Broadway, and 10 minutes from the Empire State Building. Classically decorated rooms include free Wi-Fi, flat-screen TVs and desks, plus minifridges and coffeemakers. Some rooms add sofas, and suites provide additional bedrooms. Complimentary perks include a breakfast buffet and all-day coffee. There's also a business center and an exercise room.
Location details
18 W 25th St, New York, NY, 10010, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Amazing location and good value Room was quite dark as was at the back of the building but that’s it really Amazing location. Very basic and a little old and dated but very clean and great value for money if you just need a base to sleep
Business response:
Dear Diana, Thank you for your feedback. We're thrilled that you enjoyed our amazing location and found our hotel to be great value for money. We appreciate your comments about the cleanliness of our accommodations, which is a priority for us. We apologize if the room being at the back of the building resulted in a darker ambiance. Your feedback is valuable, and we will consider ways to improve the lighting in such rooms for our guests' comfort. Thank you again for choosing to stay with us. We look forward to welcoming you b... read more
Very Good
Very Good Las habitaciones pequeñas, son tal cual muuuy pequeñas no son para 4 personas... si necesitas 4 ve por una normal. La ubicación muy buena.. para salir a las atracciones de la ciudad.
Business response:
Dear Monica, Thank you for your feedback. We're pleased that you found our hotel's location very convenient for visiting the city's attractions. We apologize if the small rooms did not meet your expectations for accommodating four people comfortably. Your comment is valuable to us, and we appreciate your suggestion to opt for a larger room for a more comfortable stay with a group of four. We strive to provide comfortable and enjoyable experiences for all our guests, and we hope to have the opportunity to welcome you back for... read more
Wonderful
We komen zeker terug! Het enige wat ik jammer vond was dat de ramen niet schoon genoeg waren want het uitzicht van THE Empire State Building vanuit je bed is gewoon adembenemend. De familiekamer, bedden, locatie!!
Business response:
Dear Fritzie, Thank you for your excellent feedback! We're thrilled to hear that you and your family enjoyed your stay with us, particularly the family room, comfortable beds, and our convenient location. We appreciate your comment about the windows and apologize for any inconvenience caused. Rest assured, we will address this promptly to ensure a clearer view for our guests in the future. We're delighted that you were able to enjoy the breathtaking view of the Empire State Building from your room. It's always a pleasure to ... read more
Great for a short stay. The toilet was postponed awkwardly in the bathroom where a normal sized person barely fit on it. The elevator was TINY and the hallway was narrow and the beds barely fit in the room. I liked the way that they checked our luggage up on arrival because we arrived before check in and then again after check out because our flight was later in the evening. That was an awesome service that was free! We appreciated the convenience of not lugging around our luggage.
Business response:
Dear Cheryl, Thank you for your feedback! We're glad you found our luggage storage service helpful and convenient for your early arrival and late departure. However, we apologize for any inconvenience caused by the layout of the bathroom, the size of the elevator, narrow hallways, and room size. Your comments are valuable to us, and we will take them into consideration for future improvements. We appreciate your stay with us and hope to welcome you back for another visit. Regards, Heritage Hotel New York City Management
Wonderful
Very Good
Good
Frequently asked questions about Heritage Hotel
How is Heritage Hotel rated?
Heritage Hotel has a 4.1 star rating with 5,513 reviews.
When is Heritage Hotel open?
Heritage Hotel is open now. It will close tomorrow at 12:00 a.m.