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Heritage Hotel
- Hotels
- New York, NY
About this business
Situated in an 11-story building dating from 1901, this modern hotel is 2 minutes' walk from 5th Avenue, 8 minutes from the subway station at 23rd Street/Broadway, and 10 minutes from the Empire State Building. Classically decorated rooms include free Wi-Fi, flat-screen TVs and desks, plus minifridges and coffeemakers. Some rooms add sofas, and suites provide additional bedrooms. Complimentary perks include a breakfast buffet and all-day coffee. There's also a business center and an exercise room.
Location details
18 W 25th St, New York, NY, 10010, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good
Very Good Lokalizacja, czystość, obsługa hotelu
Business response:
Dear Jarosz, You highlightthe location, cleanliness, and hotel service as positive aspects of your experience. We're pleased to hear that you found our location convenient, our hotel clean, and our service satisfactory. Providing a pleasant and comfortable stay is our priority, and we appreciate your feedback. If there's anything more we can do to enhance your experience or if you have any specific suggestions, please feel free to let us know. We look forward to welcoming you back for another enjoyable stay! Regards, Heritag... read more
Affordable accomotation in NYC You have to ask for cleaning and everything else. And cleaning in the room wasn't good. Location near Broadway, several Subway and bus stops nearby. Easy access to several popular sights. Though you don't have breakfast at the hotel you can have your own food at the hotel's diningroom. Restaurant nextdoor serves breakfast and lunch. Also gluten free available. Refridgerator at the room is a big plus. AC in the room.
Business response:
Dear Annika, Thank you for sharing your experience. It's great to hear that you found our hotel affordable and conveniently located near Broadway with easy access to subway and bus stops. We're glad you appreciated the option to bring your own food to the dining room and the nearby restaurant's gluten-free offerings. Additionally, we understand the importance of amenities like refrigerators and AC in the room. However, we apologize for the disappointment with the cleanliness of your room. Your feedback is important to us, an... read more
Exceptional
Pleasant very, very simple and old, not very clean
Business response:
Dear Stefano, We apologize for any disappointment you experienced with the simplicity and cleanliness of our accommodations. Our goal is to provide a comfortable and enjoyable stay for all our guests, and it's disheartening to hear that we fell short of your expectations. Your feedback is invaluable, and we will use it to address any areas needing improvement, particularly in cleanliness and updating our facilities. We appreciate your honesty and hope to have the opportunity to serve you in the future better. If there's anyt... read more
Very Good Das einzige was uns nicht so gefallen hat war das Badezimmer, das war schon alles mega eng und auch die Toiletten so eng zwischen Badewanne und Waschbecken. Aber das war auch das einzigste was etwas gestört hat Das Personal an der Rezeption war mega freundlich und Hilfsbereit. Das Hotel liegt genau mittendrin, dennoch nicht so laut. Wir würden definitiv wieder kommen!
Business response:
Dear Jürgen, Thank you for your feedback! We're delighted to hear that you found our reception staff friendly and helpful and that you enjoyed the central yet peaceful location of our hotel. We appreciate your comment about the bathroom and apologize for any inconvenience caused by its tight space. Your feedback helps us improve, and we'll certainly take it into consideration. We hope to welcome you back for another enjoyable stay in the future! Regards, Heritage Hotel New York City Management
Very Good
Wonderful
Exceptional
Frequently asked questions about Heritage Hotel
How is Heritage Hotel rated?
Heritage Hotel has a 4.1 star rating with 5,514 reviews.
When is Heritage Hotel open?
Heritage Hotel is open now. It will close tomorrow at 12:00 a.m.