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Heritage Hotel

4.1
  • Hotels
  • New York, NY

About this business

HospitalityHotels

Situated in an 11-story building dating from 1901, this modern hotel is 2 minutes' walk from 5th Avenue, 8 minutes from the subway station at 23rd Street/Broadway, and 10 minutes from the Empire State Building. Classically decorated rooms include free Wi-Fi, flat-screen TVs and desks, plus minifridges and coffeemakers. Some rooms add sofas, and suites provide additional bedrooms. Complimentary perks include a breakfast buffet and all-day coffee. There's also a business center and an exercise room. 

Location details

18 W 25th St, New York, NY, 10010, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.15,514 reviews
Select a rating
Laura's profile image
10 months ago

Run down rooms, the price was ok, good location Run down rooms - but the price was ok. Great location 

Business response:

Dear Laura, Thank you for your feedback. We're glad to hear that you found our location convenient. However, we are very sorry for any issues you had with the condition of the rooms. We strive to provide comfortable and well-maintained accommodations for all our guests and will undoubtedly look into addressing any areas that need improvement. Your comments are valuable to us as we work to enhance the guest experience. If there's anything specific you would like to share, or if there's anything we can do to make your next sta... read more

Vivi's profile image
10 months ago

Wonderful Excelente localização e atendimento. Funcionários muito atenciosos e gentis. O tamanho do quarto e bom, com frigobar, cafeteira, itens variados para banho e para fazer café/chave. O chuveiro era bom. 

Business response:

Dear VIVIANE, Thank you for your positive feedback! We're delighted you enjoyed our excellent location, attentive service, and well-equipped rooms. Providing a comfortable and convenient experience for our guests is always our top priority, and we're glad to hear that we met your expectations. Please let us know if there's anything else we can do to make your stay even more enjoyable in the future. We appreciate your support and look forward to welcoming you back again soon! Regards, Heritage Hotel New York City Management 

Sorin's profile image
10 months ago

Old, but OK. Horrible heating sistem - an old air conditioning machine. No view at all. Friendly staff, room with iron, hair dryer, coffe maker, cosmetics, locker. Clean. Good zone. 

Business response:

Dear Sorin, We appreciate your feedback regarding your recent stay. While we're glad you found our staff friendly and the room amenities satisfactory, we apologize for any inconvenience caused by the heating system and the lack of a view. We will share your comments with our team for further improvement. If you decide to stay with us again in the future, please let us know if there's anything specific we can do to make your stay more comfortable. We hope to welcome you back for a better experience. Regards, Heritage Hotel Ne... read more

Celeste's profile image
10 months ago

Very Good 

Gaskin's profile image
10 months ago

Very Good The Room was good. . Thought it was bigger Nice room 

Business response:

Dear Gaskin, Thank you for sharing your feedback! We're glad you found the room pleasant, although we understand your expectation for more space. We'll consider your comment because we want to continue improving our accommodations. If there's anything else we can help you with or if you have any specific preferences for your next stay, please feel free to let us know. We hope to welcome you back again soon! Regards, Heritage Hotel New York City Management 

Marie's profile image
10 months ago

Wonderful hotel très bien situé personnel accueillant et sympathique 

Business response:

Dear Marie, We're delighted to hear that you found our hotel well located and that our staff were welcoming and friendly. Providing excellent service and a warm atmosphere for our guests is always our top priority. If there's anything else we can do to enhance your experience or if you have any specific requests for your next stay, please don't hesitate to let us know. We look forward to welcoming you back again soon! Regards, Heritage Hotel New York City Management 

Lukas's profile image
10 months ago

Very Good Perfect location, staff very friendly 

Business response:

Dear Lukas, We're delighted you enjoyed the perfect location and encountered friendly staff during your stay. Your satisfaction is our priority, and we appreciate your positive feedback. If you have any further comments or anything else we can help you with; please don't hesitate to let us know. We hope to welcome you back again soon! Regards, Heritage Hotel New York City Management 

Stefanie's profile image
10 months ago

Very Good Close proximity of the intent of our trip/location 

Business response:

Dear Stefanie, We appreciate your feedback regarding the proximity of our hotel to your intended destination. We strive to provide a convenient location for our guests to ensure a seamless travel experience. If there's anything specific you feel we could improve upon to better meet your needs, please let us know. We value your input and hope to welcome you back again in the future! Regards, Heritage Hotel New York City Management 

Carmen's profile image
10 months ago

Pleasant 

Frequently asked questions about Heritage Hotel

How is Heritage Hotel rated?

Heritage Hotel has a 4.1 star rating with 5,514 reviews. 

When is Heritage Hotel open?

Heritage Hotel is open now. It will close tomorrow at 12:00 a.m.