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Heritage Hotel

4.1
  • Hotels
  • New York, NY

About this business

HospitalityHotels

Situated in an 11-story building dating from 1901, this modern hotel is 2 minutes' walk from 5th Avenue, 8 minutes from the subway station at 23rd Street/Broadway, and 10 minutes from the Empire State Building. Classically decorated rooms include free Wi-Fi, flat-screen TVs and desks, plus minifridges and coffeemakers. Some rooms add sofas, and suites provide additional bedrooms. Complimentary perks include a breakfast buffet and all-day coffee. There's also a business center and an exercise room. 

Location details

18 W 25th St, New York, NY, 10010, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.15,514 reviews
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David's profile image
10 months ago

Good hotel in SUPER convenient Location Just a constructive comments... It will be a good idea to have a shower head that you can move-the one connected to a hose instead of a static shower head . Another good idea is to have better douve So the Blanket "won't escape" Great Location, Room is very clean, Bed was very comfortable, Staff were very accommodating and always willing to help. Alex and the lady behind the reception were very helpful. We loved this hotel and will be back again. 

Business response:

Dear David, Thank you for sharing your experience at our hotel. We're thrilled to hear that you found our location convenient, our rooms clean, and our staff accommodating. We'll pass along your kind words to Alex and the reception team. Your feedback regarding the shower head and duvet is appreciated, and we'll certainly consider it for future improvements. We hope to welcome you back soon for another enjoyable stay! Regards, Heritage Hotel New York City Management 

Potes's profile image
10 months ago

New York hotel Les chambres sont très petites. Seulement la place du lit et pour la valisse. Je pensais que le chambre serait plus grande. Ce n'est pas bien insonorisé mais des bouchons sont fournis à la reception sur demande. Bien situé. 

Business response:

Dear Potes, Thank you for your feedback regarding your stay at our New York hotel. We're glad to hear that you found our location convenient. However, we apologize that the size of the rooms did not meet your expectations. We understand the importance of comfortable and spacious accommodation. We appreciate your understanding regarding the soundproofing and are glad to know that plugs were provided to address the issue. If there's anything else we can do to improve your experience, please don't hesitate to let us know. We va... read more

Kayla's profile image
10 months ago

Pleasant 

Dawn's profile image
10 months ago

Best value Was given an insanely small room. Barely big enough for the king sized bed that was rather uncomfortable. Of course, very thin walls so could hear ALL the NYC noise and other guests. Smallest shower EVER. No conditioner was provided. The TV had a terrible quality picture and must be like 20 years old. Had a serious cigarette smell. Only one outlet for charging phones or anything. Perfect location. Cheap vending machines. Quick and easy check in & out. No hidden fees or anything. Had a mini fridge. Stayed in March ... read more

Business response:

Dear Dawn, Thank you for sharing your feedback about your recent stay with us. We're delighted to hear that you found our hotel to be a great value with a convenient location and easy check-in/check-out process. We appreciate your compliments on the cleanliness of the room and the amenities provided. However, we apologize for the issues you experienced during your stay, including the size of the room, discomfort with the bed, noise disturbances, small shower, lack of conditioner, poor TV quality, and cigarette smell. Your fe... read more

Steven's profile image
10 months ago

Perfect! Zelf werd ik snel verkouden door de tocht in de nacht De bedden waren top en de ligging kon niet beter! 

Business response:

Dear Steven, Thank you for your feedback! We're delighted to hear that you found our beds top-notch and that you appreciated our convenient location. However, we're sorry to hear that you caught a cold during your journey. If there's anything we can do to make your stay more comfortable or if you need any assistance during your time with us, please don't hesitate to let us know. We hope you feel better soon and that you enjoy the rest of your stay! Regards, Heritage Hotel New York City Management 

Kathy's profile image
10 months ago

Fantastic I liked that you could see the Empire State Building outside the door, it was close to where I needed to go, the staff were fantastic and very welcoming, the hotel was nice and comfortable had everything I needed . 

Business response:

Dear Kathy, We're delighted to hear that you had a fantastic experience during your stay with us! It's great to know that you appreciated our convenient location, comfortable accommodations, and welcoming staff. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back again in the future. If there's anything else we can do to enhance your stay next time, please feel free to let us know. Regards, Heritage Hotel New York City Management 

Manu's profile image
10 months ago

Good 

Rheannon's profile image
10 months ago

Would stay here again!! Absolutely loved it!! Nothing! It was all amazing The hotel is fabulous! It’s in such a good location! Couldn’t recommend this place more!!! 

Business response:

Dear Rheannon, Thank you for your wonderful review! We're thrilled to hear that you loved your stay with us and that our hotel exceeded your expectations. We're delighted that you found our location fabulous and that you would stay with us again. We appreciate your recommendation and are delighted that everything was amazing for you. We look forward to welcoming you back on your next visit! If you need anything in the meantime, please don't hesitate to reach out. Regards, Heritage Hotel New York City Management 

Bauer's profile image
10 months ago

Good 

Frequently asked questions about Heritage Hotel

How is Heritage Hotel rated?

Heritage Hotel has a 4.1 star rating with 5,514 reviews. 

When is Heritage Hotel open?

Heritage Hotel is open now. It will close tomorrow at 12:00 a.m.