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Heritage Hotel
- Hotels
- New York, NY
About this business
Situated in an 11-story building dating from 1901, this modern hotel is 2 minutes' walk from 5th Avenue, 8 minutes from the subway station at 23rd Street/Broadway, and 10 minutes from the Empire State Building. Classically decorated rooms include free Wi-Fi, flat-screen TVs and desks, plus minifridges and coffeemakers. Some rooms add sofas, and suites provide additional bedrooms. Complimentary perks include a breakfast buffet and all-day coffee. There's also a business center and an exercise room.
Location details
18 W 25th St, New York, NY, 10010, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Exceptional Que me cobrarán por guardar equipaje Todo
Business response:
Dear Mirta, We're delighted to hear that you enjoyed your overall experience with us. Regarding luggage storage charges, please rest assured that we strive to provide transparent pricing for all our services. Typically, hotels may charge a nominal fee for storing luggage, but we recommend reaching out to our front desk staff directly for the most accurate and up-to-date information regarding any potential charges. Your satisfaction is important to us, and we're here to assist you with any questions or concerns you may have. ... read more
Very Good
Perfect for a NYC adventure! Clean, comfy and convenient!
Business response:
Dear Carolyn, We're thrilled to hear that you found our hotel to be the perfect base for your NYC adventure! Providing clean, comfortable, and convenient accommodations is our top priority, and we're delighted that we could meet your expectations. If there's anything else we can do to enhance your experience or assist you further, please don't hesitate to let us know. Thank you for choosing to stay with us, and we look forward to welcoming you back on your next visit to the city! Regards, Heritage Hotel New York City Managem... read more
Exceptional The parking is a lie. They don't offer parking. They offer a lot to pay $50 a day or so. As expected for new York but we picked things location thinking they might have their own area that was not $50 extra. Fast check in and out with great customer service. Would start again. That's it. That's all. No more to say.
Business response:
Dear Robert, We're delighted to hear that you had a fast check-in and check-out experience with great customer service during your stay. Your satisfaction is our priority, and we're thrilled that we could meet your expectations in this regard. Regarding the parking situation, we apologize for any confusion. We understand the importance of transparent information and apologize if this was not communicated. We appreciate your feedback and will work to ensure that our parking information is accurately represented in the future.... read more
Good
Exceptional Le pigeon qui roucoule a 5h30 tous les matin 🤣 Tous, l'emplacement, le cadre, l'hôtel....
Business response:
Dear Thomas, We're thrilled to hear that you enjoyed so many aspects of your stay, including our location and setting. However, we apologize for any inconvenience caused by the early morning noise from the pigeon. We'll address this concern to ensure a more peaceful experience for our guests in the future. Thank you for your feedback, and we hope to welcome you back for another enjoyable stay soon! Regards, Heritage Hotel New York City Management
I really liked it there, definitely coming back! my room was too cold or too hot the staff, the property and the location.
Business response:
Dear Laurence, We're delighted to hear that you enjoyed your stay with us and that you plan to return! Our staff takes great pride in providing excellent service, and we're glad you found our property and location to your liking. We apologize for any inconvenience regarding the temperature in your room. Please know that we will address this issue to ensure a more comfortable experience for your next visit. Thank you for choosing our hotel, and we look forward to welcoming you back soon! Regards, Heritage Hotel New York City ... read more
Good
Exceptional
Frequently asked questions about Heritage Hotel
How is Heritage Hotel rated?
Heritage Hotel has a 4.1 star rating with 5,514 reviews.
When is Heritage Hotel open?
Heritage Hotel is open now. It will close tomorrow at 12:00 a.m.