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PadSplit - Rooms for Rent in Houston, TX
- Apartment Agents
About this business
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 6:00 p.m. | |
| Tue | 09:00 a.m. to 6:00 p.m. | |
| Wed | 09:00 a.m. to 6:00 p.m. | |
| Thu | 09:00 a.m. to 6:00 p.m. | |
| Fri | 09:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This was a big mistake. I understand the intention behind it but this whole process has been so bad. I put money on my account with them because I was under the impression that my process was complete, only to find out that you need income verification to qualify for any rooms ( even with a deposit ). I overlooked this as i figured it was something I missed in their policies.I called to attain my refund and I was told it would be in my account within the next few days. Two weeks pass and I hadn't seen anything in my account ... read more
Business response:
Thank you for providing your feedback, ******. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We investigated your report and your request was approved. If you have more questions, please get in touch with our team at **********************************
BE careful if you are African American. Let this be your last resort. Try Airbnb if you can afford it. They don't even allow you to see the star rating of the home until after you move in. To begin,I am new to padsplit and my experience has not been good. First, entering the home really looks like a boarding house (as it is). The pictures are not as advertised. Nothing is updated in the home I was in. It smelled like old cigars, musty basement, and just uncleanliness. The bathtub is also peeling. Second, two Keys (the manage... read more
Business response:
Thank you for your feedback, ********! We care about each of our Members, and our Support team is always happy to assist. We do not discuss the specifics of Member accounts, so please contact us directly at ************** if you have more questions. - PadSplit
Padsplit is an unethical company that takes advantage of people who are already in need by overcharging to live in what was built to be single-family homes. There are never enough bathrooms in the houses yet they average at about $800 a month. They false advertise homes and at the renters expense, Padsplit will still find a way to say a debt is owed. They have no accountability and claim they are a third party company. Homes are advertised as new and remodeled but once you book and gain access to the property, it looks nothi... read more
Business response:
Our mission at PadSplit is to solve the affordable housing crisis by leveraging housing as a vehicle for financial empowerment. We care about our Members and are sorry to hear about your experience. Please know that we do not publicly discuss the specifics of Member's accounts. We recommend you review your dashboard, and if you have additional questions, contact our Support team. Best, PadSplit
I am not a customer but one of their customers either accidentally gave my phone number when they signed up or PadSplit entered it wrong. I am being harassed by this company with texts and calls, despite never being a customer and repeatedly contacting them and advising that they have the wrong number and asking for my nunber to be removed. It's been going on for more than a month. **************** is non-responsive or gives vague responses but has not removed my number and I continue to be contacted about someone else's boo... read more
Business response:
Thank you for providing your feedback,Skye. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction. We do not discuss Member issues publicly; however, after further investigation, the matter is resolved. PadSplit
Their management takes forever to respond to any concern tickets! They have staff to answer phones but not actually do anything.
Business response:
Thank you for providing your feedback, ****! Although we cannot verify your PadSplit Membership, we set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Our Support team is available 24/7.
NIGHTMARE! Online the room looked bigger. I get there , after Ive paid over 300$ and in person the room was big enough for a full bed. THATS IT. LITERALLY! It felt worse than a jail cell. I instantly started having a panic attack and became claustrophobic and had to immediately vacate the premises! Then I call them and let them know this. They were NO HELP AT ALL. Didnt get a refund either. Even though I only walked into the room n immediately walked out. I dont recommend this to ANYONE!
Business response:
Thank you for providing your feedback, *******! We set a high standard for ourselves and are truly sorry to hear about your dissatisfaction with your room. We have many rooms of all sizes, and as a new Member, you qualified for a free 14-day transfer.
THIS IS A CON. The charged me all these fees to become a verified member background check, rental history, income etc... I get approved. I pay for a room only to get a rejection letter 2 days later. Because of rental history. I have no evictions because I just signed a lease with a apartment from *******************. My move in date is May 23. I need a place for a month. So I got denied 3 times. They collected their setup and laugh while I got denied. It's a con....DO NOT USE!! ******* ** MARKET
Business response:
Thank you for providing your feedback, ****! Our policy is Hosts have the ability to approve or deny bookings based on Member's rental history. We are sorry that we did not meet your expectations.
We are fortunate our house is in good condition, and our house mates are very nice. our house stays very quiet, and comfortable. Took many months to get the home owner/management team to address a few of the things that needed to be fixed but they did get to them. As far as PadSplit goes for its self HORRIBLE STAFF/MANAGEMENT FOR PADSPLIT IS DISGUSTING,UNPROFESSIONAL,POORLY MANNERED. WHICH IS VERY DISAPPOINTING SEEING THEY ARE YOUR DIRECT CONTACT. YOU WILL NEVER RECEIVE A CONTACT CALL BACK FROM ANYONE TO ADDRESS ANY CONCERNS... read more
Business response:
Thank you for providing your feedback,*****! We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Thank you for taking the time to speak to a Member of our Support team.
I moved into ************************************************************** 9/25/2022. My 1st day this particular ******* introduced himself as the house drunk. I knew it would be trouble from that moment. I made sure to avoid him. I noticed he would always open his door or come out of his room everytime I came out to leave, cook, or go to the restroom. It was very creepy. And I noticed he was very filthy. Never has showered since I moved in. Padsplit found out he had a live in girlfriend and she moved out before he got in t... read more
Business response:
Hi Shinera, PadSplit is a coliving marketplace that provides affordable and furnished housing options. We strive to go above and beyond regarding the customer experience and resolve issues between members. We are sorry to hear about your experience. PadSplit takes the safety of our Members very seriously, and we care about each of our Members. All PadSplit Members must pass a criminal background check before being able to book a room. While rare, Members are encouraged to report any incident where they feel unsafe to the pol... read more
Frequently asked questions about PadSplit - Rooms for Rent in Houston, TX
How is PadSplit - Rooms for Rent in Houston, TX rated?
PadSplit - Rooms for Rent in Houston, TX has a 3.9 star rating with 294 reviews.
When is PadSplit - Rooms for Rent in Houston, TX open?
PadSplit - Rooms for Rent in Houston, TX is open now. It will close at 6:00 p.m.