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PadSplit - Rooms for Rent in Houston, TX
- Apartment Agents
About this business
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 6:00 p.m. | |
| Tue | 09:00 a.m. to 6:00 p.m. | |
| Wed | 09:00 a.m. to 6:00 p.m. | |
| Thu | 09:00 a.m. to 6:00 p.m. | |
| Fri | 09:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I believe PadSplit needs a better team in regards to costumer services & the host they work with. The communication between the property manager & third party company as a renter is a headache. There was a time earlier this year I had to transfer rooms due to filthy living environment. Im talking room never cleaned mold in mattress, food debris on walls, I mean I could go on. I transfer the code to room was not working. I was then told Id have to pay for locksmith out of my own pocket. So I was forced to moved back to previo... read more
Business response:
Thank you for your feedback, ****! We set a high standard for ourselves and are sorry to hear that the standard was not met in your interaction with us.
Had been attempting to change locations in the Padslit network of housing options. They run background checks on their applicants before approving residents. They say this process is fast 2-3 days... It is now over a month. More over they offer a pay 12 weeks upfront option as an alternative to submitting of work history option. Have called repeatedly about the background check, the response has been 'we will look into it's. After a reasonable amount of time waiting, I asked for return on the funds I put down in place of the... read more
Business response:
Thank you for your feedback, *******! We set a high standard for ourselves and are sorry to hear that the standard was not met in your interaction with us. We do not publicly discuss members' accounts, so please check your email for an important message from the PadSplit team.
This company adverting placing that has rat infestation call to file a complaint about the issue they stated that it will take up to 1-2 weeks for the issue to get resolved and stated that I can transfer to another location but the will also take up to ***** house, and they want us to continue to stay and pay rent while there rats in the house that is against Georgia landlord and tenant agreement. there is No supervisor that you can talk to only thing can do is place a ticket in for someone to call you back also speaking wit... read more
Business response:
Thank you for your comment, ******! We set a high standard for ourselves and are truly sorry to hear about your experience. We care about each member but do not publicly discuss members' accounts. Please get in touch with us directly at ********************************** or **************. Our team is always happy to help.
They charged me $19 regardless and then asked me to provide paystubs. The only reason for me to look for a room to rent was because I was in between jobs and they rejected my application with NO refund. I provided my paystubs from only two weeks ago and my savings but no, wasn't enough for them. Getting a job at *** would have been easier. What a scam!
Business response:
Thank you for providing your feedback, Ece! We are sorry to hear about your experience. PadSplit is a co-living marketplace that provides affordable and furnished housing options. We follow a standard application procedure. We want you to know that we respect your privacy and do not publicly discuss Member's accounts. As always, please contact our team at ********************************** if you would like to further discuss your concerns.
WARNING!!! ??????I give this 0 stars actually!!I moved into a house in *******, *******, **. I was attacked by a roommate and hurt badly! They didn't do a background check and this girl had an active warrant for her arrest. I'm on disability for a traumatic brain injury and this was very dangerous for me! I had to get a TPO against this padmate because padsplit did NOTHING about it despite absolute proof of her threatening me, trying to poison my service dog, and putting dirt in my food. I have videos and recordings of ALL o... read more
I have been living in padsplit since November of 2022. This has been the worst experience in my life . My first room had a leak in the ceiling , the maintenance really didn't seem consider . Then I went to a different room in the house , it was fine but it had ants crawling on the ceiling and spiders everywhere. Then on top of that I had a very Loud roommate that was a prostitute. She finally moved out. But now we have a resident living in the property climbing through the windows and selling drugs to the current residents. ... read more
Business response:
Thank you for your feedback, Nyghya Banks. We care about each of our Members and are sorry to hear about your experience. We enforce Membership rules for the benefit of every Member. We do not discuss the specifics of Member rule violations publicly, so please get in touch with us directly if you have more questions.
The fridge and the fridge is still leaking on the inside and out 5 maintenance request later destroying food that I HAVE TO BUY food that Im not getting reimbursed on. Then this was originally a two bedroom apartment the room Im in was apart of the living room and kitchen that I turned into a room which was false advertisement because it looked bigger on the picture and the room has NO AIR CIRCULATION they placed a fan In the room I was not made aware of this before I booked the room because I would have never booked however... read more
Business response:
Thank you for providing your feedback, ********. We care about our Members and encourage ************************* to resolve maintenance issues. We are sorry to hear that our standard was not met. We do not discuss specific property issues publicly.
This was a big mistake. I understand the intention behind it but this whole process has been so bad. I put money on my account with them because I was under the impression that my process was complete, only to find out that you need income verification to qualify for any rooms ( even with a deposit ). I overlooked this as i figured it was something I missed in their policies.I called to attain my refund and I was told it would be in my account within the next few days. Two weeks pass and I hadn't seen anything in my account ... read more
Business response:
Thank you for providing your feedback, ******. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We investigated your report and your request was approved. If you have more questions, please get in touch with our team at **********************************
BE careful if you are African American. Let this be your last resort. Try Airbnb if you can afford it. They don't even allow you to see the star rating of the home until after you move in. To begin,I am new to padsplit and my experience has not been good. First, entering the home really looks like a boarding house (as it is). The pictures are not as advertised. Nothing is updated in the home I was in. It smelled like old cigars, musty basement, and just uncleanliness. The bathtub is also peeling. Second, two Keys (the manage... read more
Business response:
Thank you for your feedback, ********! We care about each of our Members, and our Support team is always happy to assist. We do not discuss the specifics of Member accounts, so please contact us directly at ************** if you have more questions. - PadSplit
Frequently asked questions about PadSplit - Rooms for Rent in Houston, TX
How is PadSplit - Rooms for Rent in Houston, TX rated?
PadSplit - Rooms for Rent in Houston, TX has a 3.8 star rating with 303 reviews.
When is PadSplit - Rooms for Rent in Houston, TX open?
PadSplit - Rooms for Rent in Houston, TX is closed now. It will open tomorrow at 9:00 a.m.