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PadSplit - Rooms for Rent in Houston, TX
- Apartment Agents
About this business
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 6:00 p.m. | |
| Tue | 09:00 a.m. to 6:00 p.m. | |
| Wed | 09:00 a.m. to 6:00 p.m. | |
| Thu | 09:00 a.m. to 6:00 p.m. | |
| Fri | 09:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This property is overrun by drugs and prostitution. There are physical fights on a daily basis. To make matters worse, there are multiple children staying at that location unsupervised.
Business response:
Thank you for your feedback, *****. If you are a Member with PadSplit please notify your Host of your concerns and contact our Member Support team directly so we can assist you.
Scam alert! This company violates all housing laws. The homes are single family units with the common areas sectioned off to make the entire house (except ******************* bedrooms. This awful company preys upon vulnerable people with housing/financial challenges. This den of thieves company encourages referrals through offering a $250 gift card 14 days after the referral moves in, this is a SCAM! I sent a referral link to a friend, they signed up and rented a room. Fourteen days later, no gift card. The scammers informed... read more
Business response:
Thank you for your feedback, ********. Our team has investigated your report and found you are ineligible for the referral credit. Please contact our Member Support team if you have any additional questions or concerns regarding this.
I first discovered Padsplit a few months ago. It seemed like a great idea. You rent a room for as long as you want with no lease or contract for a reasonable weekly fee of your choosing. I was very excited to move into my first rental. Sadly, the reality of the situation wasn't what I had hoped. I arrived at a rental that had not been cleaned or sanitized containing broken appliances. The floor was dirty with dead pests. The window was broken, the light in the closet doesn't work, the closet also had furniture that was yet t... read more
Business response:
Thank you for your feedback, ***. We are sorry to hear your move-in experience did not meet your expectations. I see you have been in contact with your Host and our Member Support team regarding this and a refund/credit has been issued to you. Please contact us directly if you have additional questions or concerns.
"The room I reserved was not as advertised on the website. Upon arriving at the property, I discovered an eviction notice on the door, blood stains on the floor, and a tenant who was familiar with my door code. This created a significant safety concern, as I could not be assured of the room's security. Due to these circumstances, I decided to leave the property and not proceed with my stay. However, when I requested a refund of the move-in fee, Padsplit denied it. This decision is unacceptable, especially given their inabili... read more
Business response:
Thank you for your feedback, *******. We understand not every property will be a good fit for every member, which is why we offer a flexible transfer policy which I see you were able to take advantage of to find a different PadSplit. Timely reports of maintenance or move-in issues to the Host gives them the ability to address any concerns as soon as possible, but Members always have the choice to transfer if they are dissatisfied. Please contact our Member Support team directly if you have additional questions or concerns re... read more
Two times in the last year I've had to move due to people living in the home not on the app for my personal safety. Only phone you can call is their basic customer service no corp email. They tell you fill out a rating. There is no sense of urgency for your safety when people have guest living there.
Business response:
Thank you for your feedback, *****. We strive to provide flexible and affordable housing options but we know that co-living is not for everyone. Just like any other landlord, Hosts are required to follow all applicable laws and regulations while removing those that have overstayed their lease or otherwise don't belong at the property. We can't control when others decide to break our rules, but we offer a flexible transfer policy to members who don't feel comfortable at their current property. Please contact our Member Suppor... read more
THIS ORGANIZATION WAS HORRIBLE. I HAD TO LIVE WITH SQUATTERS IN MY HOME!!!!! IM SO MAD. I PAID RENT IN DEFAULT. THE LANDLORD **** ******** VIOLATED MY RIGHTS BY ALLOWING A SQUATTERS IN HOUSE. ON MY FIRST DAY APOLLO ********** ** OCCUPYING MY EOOM AND I HAD TO CALL THE POLICE BECAUSE NOTHING WAS GOING TO BE DONE. AS A RESULT THE SQUATTER STRTED VERBAL ISSUES WITH ME. PEOPLE IN MY HOUSE SMOKED WEED, IN VITED GUESTS OVER. NO ONE FOLLOWED THE RULES. THE LANDLORD DID NOTHING TO FIX MY ISSUES. IM REALLY UPSET BECAUSE I AM TAKING T... read more
Business response:
Thank you for your feedback, *********. We understand co-living is not for everyone and not every PadMate will get along, which is why we offer a flexible transfer policy so you can easily try another property if your current one is not a good fit. Regarding any squatter, your Host is required to follow all of the regulations of the property's jurisdiction to lawfully evict a former Member who may have stayed at the property after their move-out date. Please contact our Member Support team directly if you have additional que... read more
I asked to be notified about a room 11 months ago, through the Alert me feature, and I was never notified . Now the house is full. Also I referred someone to pad split ALMOST A YEAR AGO, and you guys never gave me 250 off my rent. They are still living in a padsplit. Furthermore, padsplit has removed their account 3 times . The impact on my credit score was insufferable. I have never been late on a payment. My credit score dropped to zero because padsplit removed themselves and it makes no sense because you havent given me a... read more
Business response:
Thank you for your feedback, Iramae. We are investigating your concern with your credit score with our 3rd party vendor that completes the credit reports. We hope to have a resolution to this issue soon. Please contact our Member Support team directly if you have additional questions or concerns regarding this.
The house on *********** in ******* is possibly one of the worst places I've ever lived in my entire life it had no living room no kitchen no kitchen table The garage is full of chemicals garbage and the entire house is infested with black mold and I got pneumonia when the power went out from the hurricane and it was due to the black mold in the house that was there before I moved in and I was not aware of that. When I got out of the hospital all my stuff was on the corner in trash bags and I did not have a mattress The plac... read more
Business response:
Thank you for your feedback, ******. We understand co-living is not for everyone which is why we offer a flexible transfer policy if a property is not a right fit. You are still an approved member with PadSplit and can book a new room if needed. Please contact our Member Support team directly if you have additional questions or concerns regarding this.
Someone stole my play station and the host would never respond. The app is not user friendly when you are moving out it can be very misleading.
Business response:
Thank you for your feedback, Tiffany. We are sorry to hear about the negative experience you had at your PadSplit. We know co-living is not for everyone and although we do our best to provide affordable housing in a safe environment, some PadMates won't follow our rules. We recommend contacting local law enforcement regarding regarding the theft you believe occurred. Please contact our Member Support team if you have additional questions or concerns we can assist you with.
Frequently asked questions about PadSplit - Rooms for Rent in Houston, TX
How is PadSplit - Rooms for Rent in Houston, TX rated?
PadSplit - Rooms for Rent in Houston, TX has a 3.8 star rating with 303 reviews.
When is PadSplit - Rooms for Rent in Houston, TX open?
PadSplit - Rooms for Rent in Houston, TX is closed now. It will open tomorrow at 9:00 a.m.