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| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 6:00 p.m. | |
| Tue | 09:00 a.m. to 6:00 p.m. | |
| Wed | 09:00 a.m. to 6:00 p.m. | |
| Thu | 09:00 a.m. to 6:00 p.m. | |
| Fri | 09:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
PadSplit's screening process leaves a lot to be desired. A Padmate in the house I live in has multiple arrests, restraining orders granted against her, and a plea bargain of no contest for battery. Now she is raising a pit bull in the house as an emotional support animal and the dog is allowed to bark at and ***** other Padmates. She can say or do anything to anybody. She can scream, curse, call names, slam doors, anything and when I filed a complaint, PadSplit did nothing but send a cut and paste reply.
Business response:
*****, thank you for taking the time to share your experience. We understand the importance of feeling comfortable and respected in a shared living space, and we take all feedback seriously. PadSplit has processes in place to review concerns while ensuring fairness and respect for all members. We remain committed to fostering secure and cooperative environments across all of our homes. Your perspective is appreciated as it contributes to our continued efforts to enhance the PadSplit experience. For any further questions or s... read more
PadSplit can be a relief from high rents if the landlords were held accountable when they do not clean their houses before you move in into their home. So far the Florida homes are fine. The Florida homes even in the worst neighborhoods, the homes are beautifully kept. However in ******* it has been from A DUMPING GROUND, literally a dumpster with trash all over the house, rotten and spoiled food probably for months, Muddy floors too. **************** is futile; they dont care about tenants. They are so quick to assessing fe... read more
Business response:
Carena, thank you for taking the time to share your feedback. We're glad to hear you've had a positive experience with PadSplit homes in ******* and appreciate your perspective on the importance of consistent standards across all locations. We understand how important it is for every member to feel comfortable and secure in their space. We take your comments seriously, as they help us continue working with our hosts to improve the overall experience. If you haven't already, we encourage you to reach out to our Support Team a... read more
This property is overrun by drugs and prostitution. There are physical fights on a daily basis. To make matters worse, there are multiple children staying at that location unsupervised.
Business response:
Thank you for your feedback, *****. If you are a Member with PadSplit please notify your Host of your concerns and contact our Member Support team directly so we can assist you.
Scam alert! This company violates all housing laws. The homes are single family units with the common areas sectioned off to make the entire house (except ******************* bedrooms. This awful company preys upon vulnerable people with housing/financial challenges. This den of thieves company encourages referrals through offering a $250 gift card 14 days after the referral moves in, this is a SCAM! I sent a referral link to a friend, they signed up and rented a room. Fourteen days later, no gift card. The scammers informed... read more
Business response:
Thank you for your feedback, ********. Our team has investigated your report and found you are ineligible for the referral credit. Please contact our Member Support team if you have any additional questions or concerns regarding this.
I first discovered Padsplit a few months ago. It seemed like a great idea. You rent a room for as long as you want with no lease or contract for a reasonable weekly fee of your choosing. I was very excited to move into my first rental. Sadly, the reality of the situation wasn't what I had hoped. I arrived at a rental that had not been cleaned or sanitized containing broken appliances. The floor was dirty with dead pests. The window was broken, the light in the closet doesn't work, the closet also had furniture that was yet t... read more
Business response:
Thank you for your feedback, ***. We are sorry to hear your move-in experience did not meet your expectations. I see you have been in contact with your Host and our Member Support team regarding this and a refund/credit has been issued to you. Please contact us directly if you have additional questions or concerns.
"The room I reserved was not as advertised on the website. Upon arriving at the property, I discovered an eviction notice on the door, blood stains on the floor, and a tenant who was familiar with my door code. This created a significant safety concern, as I could not be assured of the room's security. Due to these circumstances, I decided to leave the property and not proceed with my stay. However, when I requested a refund of the move-in fee, Padsplit denied it. This decision is unacceptable, especially given their inabili... read more
Business response:
Thank you for your feedback, *******. We understand not every property will be a good fit for every member, which is why we offer a flexible transfer policy which I see you were able to take advantage of to find a different PadSplit. Timely reports of maintenance or move-in issues to the Host gives them the ability to address any concerns as soon as possible, but Members always have the choice to transfer if they are dissatisfied. Please contact our Member Support team directly if you have additional questions or concerns re... read more
Two times in the last year I've had to move due to people living in the home not on the app for my personal safety. Only phone you can call is their basic customer service no corp email. They tell you fill out a rating. There is no sense of urgency for your safety when people have guest living there.
Business response:
Thank you for your feedback, *****. We strive to provide flexible and affordable housing options but we know that co-living is not for everyone. Just like any other landlord, Hosts are required to follow all applicable laws and regulations while removing those that have overstayed their lease or otherwise don't belong at the property. We can't control when others decide to break our rules, but we offer a flexible transfer policy to members who don't feel comfortable at their current property. Please contact our Member Suppor... read more
THIS ORGANIZATION WAS HORRIBLE. I HAD TO LIVE WITH SQUATTERS IN MY HOME!!!!! IM SO MAD. I PAID RENT IN DEFAULT. THE LANDLORD **** ******** VIOLATED MY RIGHTS BY ALLOWING A SQUATTERS IN HOUSE. ON MY FIRST DAY APOLLO ********** ** OCCUPYING MY EOOM AND I HAD TO CALL THE POLICE BECAUSE NOTHING WAS GOING TO BE DONE. AS A RESULT THE SQUATTER STRTED VERBAL ISSUES WITH ME. PEOPLE IN MY HOUSE SMOKED WEED, IN VITED GUESTS OVER. NO ONE FOLLOWED THE RULES. THE LANDLORD DID NOTHING TO FIX MY ISSUES. IM REALLY UPSET BECAUSE I AM TAKING T... read more
Business response:
Thank you for your feedback, *********. We understand co-living is not for everyone and not every PadMate will get along, which is why we offer a flexible transfer policy so you can easily try another property if your current one is not a good fit. Regarding any squatter, your Host is required to follow all of the regulations of the property's jurisdiction to lawfully evict a former Member who may have stayed at the property after their move-out date. Please contact our Member Support team directly if you have additional que... read more
I asked to be notified about a room 11 months ago, through the Alert me feature, and I was never notified . Now the house is full. Also I referred someone to pad split ALMOST A YEAR AGO, and you guys never gave me 250 off my rent. They are still living in a padsplit. Furthermore, padsplit has removed their account 3 times . The impact on my credit score was insufferable. I have never been late on a payment. My credit score dropped to zero because padsplit removed themselves and it makes no sense because you havent given me a... read more
Business response:
Thank you for your feedback, Iramae. We are investigating your concern with your credit score with our 3rd party vendor that completes the credit reports. We hope to have a resolution to this issue soon. Please contact our Member Support team directly if you have additional questions or concerns regarding this.
PadSplit - Rooms for Rent in Houston, TX has a 3.9 star rating with 294 reviews.
PadSplit - Rooms for Rent in Houston, TX is open now. It will close at 6:00 p.m.