This profile has been claimed by the business owner or representative.
PadSplit - Rooms for Rent in Houston, TX
- Apartment Agents
About this business
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 6:00 p.m. | |
| Tue | 09:00 a.m. to 6:00 p.m. | |
| Wed | 09:00 a.m. to 6:00 p.m. | |
| Thu | 09:00 a.m. to 6:00 p.m. | |
| Fri | 09:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My experience was ok , until two keys management, tried to bill me after my move out . Then lied on me and said I was still staying at the property, it took two days for them to straighten the situation out . They threatened an eviction and everything , also the house had rats and holes in the roof plumbing issues no one came to fix .
Business response:
PadSplit is a co-living marketplace that provides affordable and furnished housing options. Most Members tell us they have a great experience at PadSplit and were sorry to hear that we did not meet your expectations. Please contact Member Support at ********************************** or ************** if you would like to discuss your concerns further.
I will never use your service ever again the whole process was ******** especially when I notified you and I left because I lost my job and you guys said you're going to evict me when I've already been gone for 2 weeks
Business response:
We appreciate your feedback *****. PadSplit follows a standard procedure related to payments in order to help Members stay in good financial standing to minimize risks to their membership status. We take pride in providing great customer service to our members and are sorry to hear that the standard was not met in your interaction with us. If you would like to discuss your issue further, please contact PadSplit Support at ************** or ***********************************
Scam. Full of drunks and drug users and complaints are not taken seriously
Business response:
********, we appreciate your feedback. At PadSplit, all complaints are taken seriously. We strive to go above and beyond when it comes to the customer experience and resolving any issues between members and hosts. Please reach out to our Member Support team if you would like to discuss this issue further at ************** or ***********************************
I am in search of housing due to job relocation. I read terrible reviews so I called on a property that said 754/mo I asked if it was that and to have a showing and she said its per week and I must be on a 3rd party site. I verified I was but looking for affordable housing and she said were not for you I said the description makes it sound like they are looking for renters its not a single room, its 2 be 2ba with full kitchen and its own laundry. She said cant be doesnt sound like you can afford us. So the basically the whol... read more
Business response:
Thank you for your feedback ********. PadSplit is a co-living marketplace that provides affordable and furnished housing options. We value our Members and are sorry to hear about your experience. Members who are interested in our platform should contact us at www.padsplit.com, ********************************** or **************. Please reach out to us if you would like further assistance, ********.
I've been staying with a Padsplit for 2 months and its been horrible. 1st day I couldn't get in touch with anyone until later in the day to even get in the house, 1st week No hot water No Wifi. No washer no dryer until 2 week later to get a used washer and a dryer the size of a microwave. mind you we have 8 tenants. The water pressure is so low it doesn't even fill the toliet. The fuse keeps blowing on the 2nd floor causing the refrigerator to go out and they had no urgency to fix it. I lost most of my food after 24 plus hou... read more
Business response:
Thank you for your feedback. We value our members and are very sorry to hear about the issues you've had. Due to Members privacy, we will not publicly address the specifics of the report. ******, please contact PadSplit if you would like to discuss this issue further at ************** or ***********************************
PadSplit is a great concept but because people can be so unreliable it can lead to the experience being poor. Move in day at my PadSplit the host hadnt put the keys in the lockbox. And I had to wait and hr for her to get to me. I had roommates who were loud and inconsiderate of the fact I work from home. Also roommates would leave dishes in the sink for days w/o washing them. And my Final straw someone stole something of mine of the refrigerator. I moved out 3 days later and will never put myself in a situation like this aga... read more
Business response:
We appreciate your feedback *******. Most Members tell us they have a great experience at PadSplit, and would recommend us to a friend. We are disappointed that PadSplit was not a good fit for you and we wish you well.
I've been a padsplit.com member for nearly 2 years. And it's been tough but this last location in ************ since February. It doesn't have Washer,Dryer or WIFI. The grass was 3ft high until I mowed it. There are termites in my room. Something is crawling around in the ceiling. No mirror in one of the bathrooms. The host doesn't respond to messages or try to fix ANYTHING. Padsplit support basically tells you that their hands are tied.
Business response:
****, we appreciate your feedback! It saddens us to hear that you are not enjoying your experience at PadSplit. We take pride in providing comfortable and affordable housing to our members. Our team will be happy to discuss your account with you. We do not publicly discuss members' accounts, so please contact our Support team at ********************************** or **************. We look forward to hearing from you soon!
I am a host and extremely unsatisfied with their new fee model.Here are a some key stats, w.r.t. newly absurd fees model introduced by them:- if a guest leaves within first 10 days the owner gets nothing. Padsplit gets 100% of the fees, and owner has to deal with room setup fees and pay ******************* fees out of their pocket. A total loss making business.- if a guest leaves within first 30 days. Owner receives 20 days rent from padsplit, however as owner pays for the full 30 days for the property management + room setu... read more
Business response:
Thank you for your feedback. We are so sorry to hear that our pricing model does not meet your business needs. Our PadSplit pricing model is explained in detail when individuals join to host their property on our platform. Hosts on our platform continue to earn more than 2x the operating income compared to traditional rentals. Our team will be happy to discuss this issue further. Feel free to contact us at ************** or ***********************************
They never respond to your messages. Ive messaged them about a listing many times and they reviewed the message and never responded. Very unprofessional and I do not recommend.
Business response:
Thank you for your feedback, Restella! We set a high standard for ourselves and are sorry to hear that the standard was not met in your interaction with us. We do not publicly discuss members' accounts, so please contact our support team at (770) 373-7863 or support@padsplit.com to discuss your issue further.
Frequently asked questions about PadSplit - Rooms for Rent in Houston, TX
How is PadSplit - Rooms for Rent in Houston, TX rated?
PadSplit - Rooms for Rent in Houston, TX has a 3.9 star rating with 294 reviews.
When is PadSplit - Rooms for Rent in Houston, TX open?
PadSplit - Rooms for Rent in Houston, TX is open now. It will close at 6:00 p.m.