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Unified Global Solutions
- Dallas, TX
About this business
Location details
17218 Preston Rd, Dallas, TX, 75252, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Installation was quick and painless. The team handled everything professionally, and they were in and out with minimal disruption. They made sure everything was set up perfectly before leaving.
Since implementing call forwarding and voicemail-to-email, our communication has become so much smoother. Even when team members are away from their desks, no calls are missed. Its a small change thats made a big difference in our daily workflow.
We love how easy it is to manage our phone system through the *** portal. Making changes, adding users, and updating call routing takes minutes instead of hours. Its super user-friendly, even for non-tech people.
The ability to record calls for training and quality control has been incredibly valuable. We can go back and review calls to improve our customer service, and its all included with our service.
The sales process was super easy and straightforward. No pressure, just honest advice on what would work best for us. It felt like they were more focused on finding the right fit than just making a sale, which was refreshing!
The sales team at *** made the decision easy for us. They were upfront about pricing, answered all our questions, and never pushed us to make a quick decision. good ********** felt more like they were helping us solve a problem rather than just trying to close a deal.
The system *** provides is incredibly flexible and easy to use. Adding new users or tweaking settings is simple, and the interface is intuitive. Its clear theyve designed it with businesses in mind, and its made our operations much smoother.good job.
No problems with the cutover which was our feature. Our previous provider took us down and he didn't have service for 6 weeks. We are a brand-new customer but our biggest concern (the switch) went off without a hitch. Our IT company will be recommending them to other businesses in our rural area.
Unified Global Solutions has been great. All their features work really well and the pricing is better than even the low-cost providers. I am glad we made the switch. Almost 6 months and still zero functionality issues.
Frequently asked questions about Unified Global Solutions
How is Unified Global Solutions rated?
Unified Global Solutions has a 4.7 star rating with 1,165 reviews.
When is Unified Global Solutions open?
Unified Global Solutions is closed now. It will open tomorrow at 9:00 a.m.