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Unified Global Solutions
- Dallas, TX
About this business
Location details
17218 Preston Rd, Dallas, TX, 75252, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They have moved into our area in the last 6 months or so and call us several times a week to get us to switch our business ***************** I have told them several dozen times we are not interested in switching services and we are not interested in having someone come in to talk to us. It's a different caller and number nearly ever time, around 2/3 of these calls are polite or neutral and 1/3 are some of the rudest telemarketers I've ever spoken to I've had to hang up numerous times and have been yelled at a few times as w... read more
False Promises and terrible customer service. My salesman *** ****** came to my office to sell me the services. I was promised superior customer service, a phone system that has never gone down, and sold T-Mobile **************** as the fastest option. Each one of these promises false and misleading. The T-Mobile service was so slow that my calls would cut out or there would be static. The T-Mobile Service could not handle VOIP, nor handle internet usage for our computers. Within the first full week of the new service, all o... read more
If I could give less than one star, I would! Total scam, and criminal as they are in violation of the National Do Not Call laws.This company does nothing but harass you to try and get you to sign up for their service. Event after saying no, multiple times, telling them to take our number off their call list, and threatening to report them for harassment, they still call. Agents simply say that they did not call the day before so they did not know not to call. I asked why the previous 1000 agents that called did not make note... read more
Have requested to be removed from their call lists multiple times yet daily we are getting multiple calls a day requesting to have a meeting. We are not interested and at this point it is harassment. They are calling from different phone numbers so we are unable to successfully block. We've blocked 6 numbers so far.
Wish that i could give zero stars. i HATE them! they have lied about everything, the entire time! i could go on and on and on, but i will just say that they lied to get into my business, they lied about their not being any suprise fees, and their service has been a disaster and a joke. AND.........my favorite part, they have a cap on the amount of faxes AND the amount of MINUTES that you get and charge you for overeages!!! They dont tell you that ahead of time, even if you ask if there are any additional fees. Its almost lau... read more
Business response:
Good afternoon ****, Looking over your ticket history, it would seem most of your issues relate to initial issues with texting and EFax which were adjusted quickly to meet your needs. Further, I believe we accommodated your extremely large EFax usage in a fair and equitable manner which you seemed happy with. Please give us a call at ************, option 1, to discuss any recent issues you're having.Thanks,Unified Global
We are giving this scam of a company 1 star, and we wish not to even leave that!! More like negative stars! Our company was promised phone lines and internet at a cheaper rate and promised to beat our current pricing with faster speed. When they came and installed our phone system, told us we were all set up. After signing the contract, they informed us they could not provide internet to us and our bill is higher than we were paying through another company. Due to the fraudulent deceitful promises of the sales representative... read more
Business response:
Good evening ****** **** definitely like to help address your experiences here. I've looked over your order form, and I do not see that we sold you internet. Further, I listened to our recorded onboarding call with the designated Point of Contact at your business, and it was clearly stated that your internet would remain with your current provider. Finally, your billing breakdown provided prior to the signing of the contract makes no mention of new internet services - it's strictly for phone services and related equipment. y... read more
Our lease was for a Yealink phone system with accessories. The only equipment that was provided was an $80 router. We're stuck in a 5-year lease at $25/month. That amounts to $1,500 in payments for an $80 piece of equipment. In addition, over the past 6 months, various fees (Processing ************ Usage Fees) have been added to our monthly invoice, with the fees now adding an additional $8.30 to our monthly bill. Our monthly payment has increased 30% in 6 months. When I spoke to **************** to complain about the Proces... read more
Business response:
Good evening *****, Your bills show a change of approximately $3.00 in fees over the course of the agreement, with your total bill resting around $110.00 a month, or less than 3% . We'd love the opportunity to discuss this further with you! Please give us a call at ************.
I have no idea who these people are yet they keep calling me saying to call them in regards to my account I have no account with these people..
Multiple spam calls to doctors office a day. Multiple months running. Not honoring Do Not Call List.
Frequently asked questions about Unified Global Solutions
How is Unified Global Solutions rated?
Unified Global Solutions has a 4.7 star rating with 1,165 reviews.
When is Unified Global Solutions open?
Unified Global Solutions is closed now. It will open tomorrow at 9:00 a.m.