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USI Design & Remodeling

5.0
  • Kitchen & Bath
  • Southlake, TX

About this business

Home ServicesKitchen & Bath

Location details

1560 E. Southlake Blvd, Ste 100, Southlake, TX, 76092, United States

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WeekdayScheduleStatus
Mon09:00 a.m. to 6:00 p.m.
Tue09:00 a.m. to 6:00 p.m.
Wed09:00 a.m. to 6:00 p.m.
Thu09:00 a.m. to 6:00 p.m.
Fri09:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
5.082 reviews
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bcd123's profile image
bcd123 
12 years ago

To Gordon & Chris, Thank You both for your patience and commitment to our home and project. Finishing in time for the holidays, USI Remodeling exceeded our expectations with an outstanding renovation of our kitchen and Family room.From our first call to Gordon and our first consultation with Gordon and Chris a clear understanding of our expectation and their ability to deliver was established. After working thru a few final details we started our remodeling. We found the various trades who work with USI to be professional an... read more

Business response:

Frank and Patti,We're grateful you selected us for the kitchen and family room renovation project. While there are many style outcomes and benefits to remodeling projects, satisfying the emotional side of prolonged remodeling is incalculable.Thank you for the review.Chris, Gordon 

jester91's profile image
jester91 
12 years ago

Don’t waste your time with anyone else, USI is the best at what they do! I knew from the first meeting, they were who I wanted to work with to overhaul my drab, dated and worn out master bath. Chris and Gordon take a purely customer focused approach to each project. First and foremost, they listened to what I wanted to accomplish. Their experience and knowledge was evident in how they set expectations and gave me a very good understanding up front of what it would take to achieve the results I desired. Their crews are profes... read more

Business response:

Jennifer,Thank you, for answering many questions that people are researching the answers to, it's certainly great to hear you enjoyed our process and your results. For anyone reading, we invite you to see the,"Thompson" project, we are certainly proud of it.Thanks again, JenniferChris Chumbley 

jackiedds's profile image
jackiedds 
12 years ago

My husband and I have worked with many contractors over the years from building a home to remodeling bathrooms. Without a doubt, USI Design & Remodeling was the best experience we have ever had. They did what they said they were going to do and then even went beyond. When we thought we knew what we wanted, they had some very cool ideas that demonstrated their expertise. They showed up and completed our kitchen in less time than anyone else was even willing to commit too. Chris and Gordon were so professional and made us feel... read more

Business response:

Jackie,Gordon and I appreciate you and Michael taking the time to mention your history with past construction experiences, "Smooth seas never made a Mariner". I'm glad we had the opportunity to be your guide this go-round.Thank you,Chris Chumbley 

mjsteinheiser's profile image
mjsteinheiser 
12 years ago

USI Design & Remodeling were fantastic to work with. The initial consultation was concise and informative. They provided an excellent "plan of action" which established the time line for the project, established the work to be done, established who was scheduled to perform their tasks (plumber, electrician, carpenter, painter, etc) and when those tasks would take place. There was a lot of demolition that had to take place before the enhancements could be done. This potentially could have been a tremendous inconvenience. Howe... read more

Business response:

We appreciate the note Michael and we are glad you and Sylvia are so pleased.Actively addressing a need during construction is the job, sometimes things are unexpected and move to less controlled than we like. In your project the hurdles came in stride, thanks again for your time and support of our business.Chris 

balentine81's profile image
balentine81 
12 years ago

This company is absolutely fabulous! Everything was completed and perfect. Gordon was nothing but professional and fun to work with. Can't wait to hire them to remodel our kitchen.Thanks so much Jen & Jeb 

Business response:

Thank you for sharing, your time and review helps not just our desire to improve in case we fall short but assists others looking for a relationship like you enjoyed. 

ferrara54's profile image
ferrara54 
12 years ago

I am disabled person and need to replace my old bathroom tub with a shower due to safety concerns. The company spent extra time to worked with me so the job would fit within my budget.The work included removal of the old tub and new plumping including fixtures/drain and the instalation of a new shower with shelves and safety bars on all sides. The work was started and completed on the dates promised. The material used was far superior than what you find in local stores. The workers were respectful of my home. They were neat ... read more

Business response:

Thank you for taking time and sharing your specialty needs, the project specifics and your experience with us over time, we appreciate the loyalty very much and are glad we could help. 

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betsyja 
12 years ago

I have used USI remodeling for the 4th time since 2006. The team has remodeled my kitchen, den, master bath and most recently another bathroom. The team has always completed the job on time and charging exactly what the estimate said. TheUSI team keeps you in your budget and offers great materials. Their attention to detail, relaying the availability of options and really listening to what you want are the best. I have referred them to others with confidence as I have had 100% satisfaction four times over. 

Business response:

Betsy, thanks for the comments and your loyal relationship we are very appreciative of both. 

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capitalchris 
13 years ago

USI Remodeling has been an outstanding remodeling contractor to work with. I have had nothing but outstanding remarks from their clients. I have seen time and time again how they work very hands on with customers to take them step by step throughout the remodeling process. Gordon or Chris are always with a client as I walk them through appliance selection for a kitchen remodel. Typically a contractor will just send a client in to select their appliances. USI always guide their customers through each and every step, helping t... read more

Business response:

Thank you Chris, your expertise gives our clients comfort in making reasoned selections and we enjoy Capitals old fashioned support and customer service, you don't often get that anymore. 

graygg's profile image
graygg 
13 years ago

The design, the planning, the scheduling, and the outcome of our Master bathroom remodel was very good. Chris did an excellent job of listening to our ideas, adding to those ideas with some great solutions, and putting the design together. Any rough spots along the way were handled promptly and completely. Our remodel project was done, while we stayed in the house, which often can be difficult, but Chris made it all work. We will definitely use USI with Chris again. 

Business response:

Thank you for taking the time and sharing your experience, it is much appreciated. 

Frequently asked questions about USI Design & Remodeling

How is USI Design & Remodeling rated?

USI Design & Remodeling has a 5 star rating with 82 reviews. 

When is USI Design & Remodeling open?

USI Design & Remodeling is open now. It will close at 6:00 p.m.