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USI Design & Remodeling

5.0
  • Kitchen & Bath
  • Southlake, TX

About this business

Home ServicesKitchen & Bath

Location details

1560 E. Southlake Blvd, Ste 100, Southlake, TX, 76092, United States

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WeekdayScheduleStatus
Mon09:00 a.m. to 6:00 p.m.
Tue09:00 a.m. to 6:00 p.m.
Wed09:00 a.m. to 6:00 p.m.
Thu09:00 a.m. to 6:00 p.m.
Fri09:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
5.082 reviews
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H. Tessnow's profile image
H. Tessnow 
a month ago

This review is long overdue. We are extremely happy with the results of our remodel with USI design almost a year ago. We completely remodeled the first floor of our dated home in southlake. Now at almost one year living in our remodeled home, we have not had any issues with the construction.We remodeled the kitchen, dining space, living room, office, master bedroom and master bath and powder room.He was referred by a friend and upon our first meeting, we knew he was the right fit for us. He is extremely personable, responsi... read more

Business response:

Hi Hiyas, thank you so much—it’s great to hear from you.Your detailed account of the circumstances will be so helpful to anyone considering a major renovation. I can tell you there are countless homeowners who have postponed projects simply because they haven’t found a partner they truly feel they can trust and rely on for support. WE can't do them all, WE couldn't have done it without you, but someone may now know what the standard is. 

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steentastic 
a year ago

We just finished an entire first floor remodel of our home (kitchen, 2 bathrooms, all new flooring, moving walls, fireplaces, etc) and are extremely happy with the job that USI did over almost 6 months. They finished on time and the whole process was smooth and actually fun! Gordon and Chris were an absolute pleasure to work with and were wonderful about listening to our needs, wants and helping us create a vision that was better than we could have ever imagined on our own. The way they were able to seamlessly execute our vi... read more

Business response:

Thank you so much, Brendan and Christina! We’re beyond thrilled that you’re happy with your remodel. It was an absolute pleasure working with you both. Thanks again for trusting USI and helping to support a small business.Best,The USI Team 

rz2znp's profile image
rz2znp 
a year ago

When our dream of a new mountain modern home in Colorado collided with the realities of the pandemic supply chain, we embarked on a remodel of our current home.Major goals were to open it up for entertaining and push our traditional home as close as possible toward a clean, modern aesthetic. Our kitchen not only looks great but is very functional. The fireplace and bar turned out well with the right amount of drama. The staircase echoes the feel of the other elements.A project this size always hits a few unexpected issues. W... read more

Business response:

Thank you Anna, we appreciate you and Jim's partnership, and the review very much. I believe we spend a lot of time helping people that have gone through long periods trying to figure out solutions, only to come back where they began. For the folks who love before and afters... https://www.houzz.com/hznb/projects/tired-of-lying-in-the-sunshine-pj-vj~7398939Thank you for sharing,Chris 

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poindexterous 
2 years ago

This review might be longer than most, but I believe a brief account wouldn't capture the entirety of our journey with Chris and USI. After meeting with several firms, it was clear that they're not all on the same level. Chris from USI stood out. His grasp on luxury remodels shone during our interactions. He even showed us a home he'd renovated just two miles away, witnessing the impeccable work and speaking to the satisfied homeowners sealed the deal.Despite COVID-19's disruptions, Chris ensured our renovation kept its pace... read more

Business response:

Thank you so much Nat....You and John gave us a job, your support and a honeymoon send off. Absolutely incredible. 

Laura Yeh's profile image
Laura Yeh 
2 years ago

Chris was so wonderful to work with. He always had such a calm demeanor that kept what could have been a very stressful process feeling very orderly. He had wonderful design ideas that fit really well with our vision for our home and we could not be more delighted with the results. He was really good at having a balance between suggesting ideas and helping me decide what I wanted. (I wanted to be quite involved in the selection, even of the details, and he was very supportive of that.) We were also really impressed that he w... read more

Business response:

Thank you Laura,We appreciate you very much, no two projects are the same so we are delighted to have supported you in the areas most helpful.Chris & Gordon 

Kathy Hoggatt's profile image
Kathy Hoggatt 
3 years ago

Chris and Gordon with USI are a pleasure to work with. They did an amazing job renovating our kitchen. This is my dream kitchen and it is as functional as it is beautiful. I highly recommend the team at USI. 

Business response:

Kathy,Thank you again, we couldn't have done it without you. 

Cheryl Fay's profile image
Cheryl Fay 
3 years ago

Chris Chumbley and USI Remodeling did a major complete kitchen remodel for us this year. From design to completion, USI did an amazing job! We wanted a complete new look with a ton more storage space and got exactly what we asked for. USI assisted in all aspects of the design and selection of materials. Demo took the kitchen down to the studs and all aspects of construction ensued. We have never had a contractor do so much to protect the job site from dust and dirt during the process. They kept the site as clean as possible ... read more

Business response:

Hello Cheryl, we really appreciate you taking the time to provide a review. What's special about you and Mike is that you sought out someone like us. There are many variations of how a room can turn out. We thrive on creating something that's special, doing that requires an aligned partner who's seeking the same.Thanks again for spending your time with us, and allowing us to expand our pursuits.Chris 

Tiffani Heidebrecht's profile image
Tiffani Heidebrecht 
3 years ago

USI did an incredible job on our home remodeling project which included a full tear out and redesign of our old kitchen, laundry room, mud room, casual living room, office, and bathroom. The process was very smooth and ahead of schedule. We are very pleased with the quality of construction, and their attention to detail. Overall, the outcome exceeded our expectations. When you are investing a significant amount of money in a remodeling project, you expect the results to be good, and USI delivers that and more. I highly recom... read more

Business response:

Tiffani thank you for doing this; every serious buyer is looking for every scrap of information they can find concerning walking the talk. I'm sure your insight will be very helpful.I know you and Brian had other options and in the end chose our company. We are thrilled you did so, it was a pleasure working together.Thank you,Chris 

Cathy L's profile image
Cathy L 
3 years ago

Two Happy Customers & One Amazing Remodel Our home of 25 years had grown a bit dated, and we decided it was time for a refresh. In looking for a design and remodel firm, my husband and I wanted a team we could trust throughout the process to provide the proper architectural details and quality workmanship.Houzz had many companies listed for our area, but only one had the superior reviews and project photos that we were looking for: USI Design & Remodeling. And can I just say…we feel very fortunate to have selected Chris and ... read more

Business response:

OMG Cathy, this is too much...but do go on! You and David are missed, we have the best clients!Thanks again for the unwavering support.Chris & Gordon 

Frequently asked questions about USI Design & Remodeling

How is USI Design & Remodeling rated?

USI Design & Remodeling has a 5 star rating with 82 reviews. 

When is USI Design & Remodeling open?

USI Design & Remodeling is open now. It will close at 6:00 p.m.