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Heritage Hotel
- Hotels
- New York, NY
About this business
Situated in an 11-story building dating from 1901, this modern hotel is 2 minutes' walk from 5th Avenue, 8 minutes from the subway station at 23rd Street/Broadway, and 10 minutes from the Empire State Building. Classically decorated rooms include free Wi-Fi, flat-screen TVs and desks, plus minifridges and coffeemakers. Some rooms add sofas, and suites provide additional bedrooms. Complimentary perks include a breakfast buffet and all-day coffee. There's also a business center and an exercise room.
Location details
18 W 25th St, New York, NY, 10010, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Satisfied Everything was fine Bathroom
Business response:
Dear Escalante, Thank you for your brief but positive feedback! We're glad to hear that everything was fine, especially with the bathroom. If you have any specific comments or suggestions for improvement, feel free to share. We appreciate your satisfaction and look forward to hosting you again in the future. Safe travels! Regards, Heritage Hotel New York City Management
nice place to stay just to sleep and wash if you’re not spending a lot of time in the hotel room. Heating in the room was a little complicated Centrally located
Business response:
Dear Nina, Thank you for sharing your experience. We're pleased to hear that our hotel served well for a comfortable stay, especially if you're not spending much time in the room. We apologize for any complications with the heating system and appreciate your feedback. Our team will look into making the system more user-friendly. We value your input and hope to welcome you back for another convenient stay in the future. Regards, Heritage Hotel New York City Management
Wonderful
Great time spent and location is awesome! Room phone wasn’t working, there was no cable. Floors were not that clean. Excellent location, comfy beds. Good price for what I got. Staff was helpful and quick on response!
Business response:
Dear Joyce, We're delighted to hear that you had a great time and enjoyed the awesome location, comfy beds, and helpful staff. However, we apologize for the inconvenience with the room phone, lack of cable, and cleanliness of the floors. Your feedback is valuable, and we'll address these issues promptly to enhance our services. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for an improved stay in the future. Regards, Heritage Hotel New York City Management
Wonderful Šiek tiek pritrūko tvarkos vonios kambaryje - įsiregistravus jis nebuvo pilnai išvalytas. Malonus personalas, labai patogi lova, viešbučio lokacija puiki - viskas greitai pasiekiama.
Business response:
Dear Rugilė, Thank you for your positive comments regarding our pleasant staff, comfortable bed, and excellent location. We appreciate your feedback about the cleanliness issue in the bathroom and apologize for any inconvenience. We will address this with our housekeeping team to ensure a more thorough check after each guest's check-in. We value your input and hope to welcome you back for an even better experience in the future. Regards, Heritage Hotel New York City Management
Wonderful
Trop cour J’ai connu des meilleur literie au usa Emplacement et personnel très gentil
Business response:
Dear Mathieu, Thank you for your feedback. We're delighted to hear that you appreciated our location and experienced kindness from our staff. It's great to know that you found the bedding to be among the best in the USA. We understand that personal preferences vary, and we appreciate your input about the courtyard. We hope to have the pleasure of welcoming you back for another positive experience in the future. Regards, Heritage Hotel New York City Management
Very Good Staff professional and polite. Location is the best right in the center of everything I want to do in the city.
Business response:
Dear Vivian, Thank you for your kind words! We're thrilled to hear that our staff's professionalism and politeness contributed to your positive experience. It's fantastic that our central location met your needs for exploring the city. If there's anything else you'd like to share or if there are specific highlights from your stay, feel free to let us know. We appreciate your feedback and hope to host you again for another memorable visit! Regards, Heritage Hotel New York City Management
Very Good
Frequently asked questions about Heritage Hotel
How is Heritage Hotel rated?
Heritage Hotel has a 4.1 star rating with 5,514 reviews.
When is Heritage Hotel open?
Heritage Hotel is open now. It will close tomorrow at 12:00 a.m.