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iRhythm Technologies
- San Francisco, CA
About this business
Location details
699 8th St # 600, San Francisco, CA, 94103, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Horrible CS!!! Ive called 8 times regarding a balance for my 14 day heart monitor. After going through their automated phone circles over and over it requires you to leave a voicemail. Ive left several messages over the course of several days. NO response back ever! And at 1 point the automated had me leave a review of the agent who answered but no agent ever answered my calls! Absolutely horrible!!!! I finally gave up and paid the bill which Im sure is why they do this. Also I had issues with the monitor the first night and... read more
Looking at these comments, I'm not sure how this company is still operating. I am in the process of having an absolutely horrible experience with them. I wore a Zio monitor in June of 25, I sent it back right away and then didn't hear anything or see any claims until February of 26. At this point, they billed THE WRONG INSURANCE COMPANY. I have no idea how they were even able to obtain my current insurance providers information. When I saw this claim, I immediately called the Irhythm company and explained what had happened. ... read more
This has been the worst experience Ive ever had dealing with a medical company. Do not use them. The chances of their monitor actually recording anything are close to zero, but the chances of receiving a ridiculous bill are over 100%. Trying to resolve the issue or dispute the bill is like talking to a wall.PLEASE DO NOT USE THEM. Supporting them will only make them more arrogant.
**************** is flat out rude. I needed help with the unit was told they call me back in 15 min well NEVER did. I finally took device off and sent it back and told my cardiologist im never using them again. Then get this insane bill and when I tried to get it explained basically said pay it or go to collections. Never ever use anything from them again..PERIOD
I've had the same experience as everyone else - unable to connect with a person using the number listed on the bill, and emails that have not been returned. Another reviewer stated calling the number on the ** code (listed on my bill) provided a different number, so I tried that. I was able to get in touch with a representative, who said they had submitted my claim to my insurance, but she was unable to provide a confirmation number. I truly hope this is the last of it, but we will see. For anyone having trouble contacting t... read more
*************. Theyre currently trying to collect $600 from me for a heart monitor my daughter needed for 3 days. She was covered by health first Colorado when she had the heart monitor, Ive been in contact with her ins and they are now illegally trying to collect this debt instead of fixing their mistake. Thought I resolved it yesterday but someone called me this morning trying to collect the debt. Ive given them the ins details 3 times now, all they have to do it bill her ins but they cant seem to do that so now her ins is... read more
I received a bill but never any results from the test. Neither did my ** receive results. The customer service only exists to receive money not offer help. No real people to talk to. Run away!!!!!
The process of wearing a Zio patch was ok. I had to figure out on my own how to apply it and use it. I was told to pick it up at the cardiologist office that I was referred to. A secretary handed it to me and told me how to mail it back. Thankfully the how to use was easy enough. However, the customer service department for this company lacks. Like everyone else I have to pay bills. While I dont consider myself poor I dont consider myself rich either. I went in to urgent care the beginning of September having palpitations an... read more
I had received a bill from iRhythm which included a preprinted envelope with their address. I sent a check for the invoice using THEIR envelope. About 10 days later, I started receiving emails and text messages requesting payment immediately. I looked at my account and saw that the check was never cashed. I wanted to give it a few more days, but they persisted in requesting payment which I gave to them by phone using a credit card. I wasn't comfortable with using a credit card, but I felt it was safer than giving my bank acc... read more
Frequently asked questions about iRhythm Technologies
How is iRhythm Technologies rated?
iRhythm Technologies has a 1.4 star rating with 86 reviews.
When is iRhythm Technologies open?
iRhythm Technologies is closed now. It will open on Monday at 8:00 a.m.