iRhythm Technologies

Dean 

on Google

3 months ago

Device repeatedly fell off despite following instructions perfectly. Support was combative, kept insisting I try to re-stick it over and over with no luck. They argued with me about the duration necessary (against the orders). Still they are trying to bill me despite the failures of the device. 

College Smart 

on Google

11 months ago

Patch fell off the second day repeatedly. Hit the fell off button on the app. Says keep pressing (like I didn't do that already) or call customer service. I elected to tape it down, over and over. After it caused blisters on my skin, and one wing just disintegrating, I called. Got a nice soft spoken telehelper. But they said that even though the wing is falling apart, it would be my discretion to send it back. Anytime a company says your discretion, it's a clear sign they are going to screw you over. I believe everyone woul... read more

Jean Valjean 

on Google

2 years ago

They messed up the dates to bill my insurance company. The insurance company rejected their claim. They got screwed by a bigger bully. Now they are coming after me to get their money. I am very disappointed. I was in between jobs when their dumb device was recommended to me by my doctor. I asked the staff if I would be covered when they attached this toy by irythm on my chest. They confirmed that I was covered. I was covered when the monitor was attached to my chest. I was covered when I mailed it back. I was covered when th... read more

Joey Stone 

on Google

a year ago

This company is a scam. Used to be a great company for patients and employees. Quinton Blackford has destroyed this company, as he did with past companies. He has anger management problems and loves to partake in fraudulent behaviors. If your doctor wants you to use the Zip patch, demand a different company or get a new doctor. 

Kelly Jacobson 

on Google

2 years ago

Was given this heart monitor but not alerted that it was out of network. They give you the option to pay directly or bill your insurance for a higher amount.if you choose insurance and your insurance does not pay you are responsible for the higher amount and will no longer allow you to pay the direct amount. They also offered me a 10% discount. If I paid in full. However they don’t tell you that it must be paid in 30 days. The whole thing seems very unethical.