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iRhythm Technologies
- San Francisco, CA
About this business
Location details
699 8th St # 600, San Francisco, CA, 94103, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They are sending us bills to pay, but I am opening their website to pay the balance is zero. I am trying to call no one is answering my calls.
Insurance INCREASED my bill! When I received the initial invoice for the monitor to self-pay (no insurance) rate was $395. After iRhythm submitted the claim through my insurance (BBBS), my out-of-pocket cost increased to $510. This is super disappointing and when I contacted iRhythm seeking clarification and a resolution, they said they couldn't go back to self pay and that I was responsible. It feels very unfair that my bill would increase. I am extremely unhappy with this experience and believe iRhythm should be more trans... read more
Absolute disaster in every respect. The expensive test that consists of wearing a self-adhesive sensor for 2 weeks is only so-so. I doubt that my doctor got the full picture of my heart problems as the test kept coming off and there is no remedy or advice as to what to do. I can't sleep at night from heart problems, but he says I'm OK.Their user manual is also a disaster as irrelevant and stupid info on how to take a shower is mixed in with important info within a 50 page book.And finally the worst part: they managed to lose... read more
It's been 2 years that my doctor recommended this device because I was having some issues. And all of a sudden I started getting a bill for over $200. Because apparently my insurance did not pay for their service. Just right now about 10 minutes ago. I receiving automated collection call from whomever they sold what they perceive as a debt. They haven't stopped in 2 years to try to collect the money that I feel should have been covered by insurance. It's obvious that these people are just taking advantage and are misleading ... read more
I received an *** from my insurance company that this company is out of network and I owe them $600 for their Zio monitoring service. I contacted my cardiologist office and asked why they would use an out of network company and not make me aware of it beforehand. I've had heart monitoring in the past which was in network and fully covered by insurance. While I got an apology from my cardiologist office, it doesn't do me any good when this company is leaving constant messages about collections. I strongly suggest avoiding thi... read more
Horrible CS!!! Ive called 8 times regarding a balance for my 14 day heart monitor. After going through their automated phone circles over and over it requires you to leave a voicemail. Ive left several messages over the course of several days. NO response back ever! And at 1 point the automated had me leave a review of the agent who answered but no agent ever answered my calls! Absolutely horrible!!!! I finally gave up and paid the bill which Im sure is why they do this. Also I had issues with the monitor the first night and... read more
Looking at these comments, I'm not sure how this company is still operating. I am in the process of having an absolutely horrible experience with them. I wore a Zio monitor in June of 25, I sent it back right away and then didn't hear anything or see any claims until February of 26. At this point, they billed THE WRONG INSURANCE COMPANY. I have no idea how they were even able to obtain my current insurance providers information. When I saw this claim, I immediately called the Irhythm company and explained what had happened. ... read more
This has been the worst experience Ive ever had dealing with a medical company. Do not use them. The chances of their monitor actually recording anything are close to zero, but the chances of receiving a ridiculous bill are over 100%. Trying to resolve the issue or dispute the bill is like talking to a wall.PLEASE DO NOT USE THEM. Supporting them will only make them more arrogant.
**************** is flat out rude. I needed help with the unit was told they call me back in 15 min well NEVER did. I finally took device off and sent it back and told my cardiologist im never using them again. Then get this insane bill and when I tried to get it explained basically said pay it or go to collections. Never ever use anything from them again..PERIOD
Frequently asked questions about iRhythm Technologies
How is iRhythm Technologies rated?
iRhythm Technologies has a 1.4 star rating with 92 reviews.
When is iRhythm Technologies open?
iRhythm Technologies is closed now. It will open at 8:00 a.m.