United Property Associates

N J. 

on Yelp

13 years ago

My apartment has been flooded 4 times in 20 months and UPA has done nothing to rectify the situation and ensure this does not happen again. They have broken several codes in VA and tried for a second time to make me getting any prorated rent or moving contingent upon me signing another lease. fool me once shame on me fool me twice I think not!!! I do not recommend anyone to lease with this company because even if you are a good paying tenant and dont cause any problems they will still treat you liek s%*#t! I will never lease... read more

Clarissa W. 

on Yelp

13 years ago

The worst ever! I'm in a lease with them now and plan on moving as soon as it is up! I can't wait for April! i got a collection notice for my trash can being in the front of the house and got a bill 30 days later for it! poor...poor...poor management. the insides of alot of them are horrible. I had a neighbor that had bad windows and the light bill was so high, and to be renting we still have to call pest control on our dime for the million of waterbugs(big ass roaches) they have! 

J L. 

on Yelp

14 years ago

UPA is ridiculous. Our HOA manager quit months ago, and the company never told the community. Our new manager is a joke too, he's never in the office, and rarely returns phone calls. They are supposed to be maintaining a website for the community too, which has been down for a week now. We've had consistent issues with the landscaping companies that they've hired, and when complaints are vetted through UPA it falls on deaf ears. If there's a place in hell for corporations, this place would be down the street from ENRON. 

Chris O. 

on Yelp

14 years ago

THis management company deserves negative stars! I have only been in one of their properties for six months. In that six months the stove went out, the garbage disposal toast, the water heater done, tiles fell off the wall in the bathroom, a leak in the utility closet ruined some of my stuff. The grout in the bathtub is falling out of the wall, i had a severe cockroach infestation, the carpet started to come up where it connects to the kitchen. The ceiling cracked so loud when the residents upstairs moved around that I comp... read more

Wendy D. 

on Yelp

14 years ago

Writing a review because frankly I am pissed. I called regarding a rental, left a message for a secretary and eventually the listing agent called. After nearly 10mins on the phone trying to schedule a viewing (she didn't like that my husband and I have those blasted things called full time jobs, wanted me to come at 2PM), she finally agreed to 6:15 in the evening. Guess what? Didn't show up. Told me the number she called me on was her cell. It wasn't, it was her office and they were closed. Lovely answering service had no id... read more

Stacie D. 

on Yelp

14 years ago

I'm with reviewer number 1-- if I could give them zero stars I would. We own a home in a subdivision run by them. We have paid all our bills on time for 3 years. Last week we got a late notice, for a water bill we never received. Today, we got a notice through certified mail, that we were being called to a due process hearing; they threatened to put a lien on our house and cut off our water bill. For a bill not even 30 days late!!! When I called them, I was told that someone had sent out a 3rd notice form letter, ins... read more

Colin S. 

on Yelp

14 years ago

If you go to their website, www.unitedproperty.org and look at the rental apartment properties they manage at www.apartmentratings.com they all get bad ratings, that pretty much speaks to the company. here is the link to the one i was at http://www.apartmentratings.com/rate/VA-Virginia-Beach-Grand-Cypress-Apartments.html Its amazing how many people they have listed on their website which should mean good service but most of them probably twiddle their thumbs on profits all day. I emailed them asking about the status of ... read more

Marina E. 

on Yelp

16 years ago

If I could give this property management zero stars, I would. This company is one of the reasons why I will do my best never to rent. I rented a townhome that was managed by UPA and it was a nightmare. I had termites flying around my kitchen and when I complained, I was told to" just spray Raid." I had a washing machine that wouldn't drain water and a dryer that's heating element had gone crazy and was told that "they'll get to it when they have time." I had mold growing in one of my closets and when I alerted them, the... read more