United Property Associates

Eric B. 

on Yelp

10 years ago

UPA ,in my opinion, is the worst run property management company in the area. How they continue to operate in such an unprofessional manner is amazing!! I have been in Real Estate here for over 10 years. I have NEVER spoke with another agent that has had anything positive to say about this company!!! I try very hard to direct my clients from any UPA managed property. As an owner that would concern me greatly! 

Andrea G. 

on Yelp

10 years ago

STAY AWAY AT ALL COSTS. Single Family Homes director is rude as hell. It took me almost a week to get any answers from her about some simple repairs on my rental. They are very dodgy with emails and never ever answer their phones. I have had to leave voicemails every time i've called during my three year stay with them. When I did get a repair man they were not very professional or nice. My rental was infested with roaches and spiders due to poor insulation when I got it. I was told that was my own problem and they wouldn't ... read more

Tim L. 

on Yelp

10 years ago

The worst company to do business with and we're stuck! I never received a statement for home owner dues and then the first mailing I get is a late payment notice with $30 added to it. I called and asked them and they basically said - "tough...we are not responsible for what the post office does." Now, this time I did receive a statement on 6/3/15 and I mailed the check immediately using their coupon and return envelope. They never cashed the check. I called and they said - "we never received your check and we are not respons... read more

C J. 

on Yelp

10 years ago

One of the worst experiences I've ever had to go through! Listen to the other reviews. I had my roof leak (never fixed), and most notably, the house was invaded by bees (never fixed). That's right you read that correctly, BEES were in the house and the lack of response would amaze the Pope himself. I left the lease early due to government orders and now they are trying to get me to pay for the extra months I won't be present! I'm so glad I moved from the area because even driving by their office is enough to make anyone crin... read more

Robin S. 

on Yelp

11 years ago

United Property Associates is a big joke! I can't believe they are allowed to run a property management business. I moved into a nice condo in August of 2014. Once I settled, I called UPA regarding my Welcome Home packet. It took them TWO months (in the middle of October) to finally mail the packet after I called ten times. You think they would want to collect their condo fees. Then, they slammed me with a late fee. ARE YOU KIDDING ME?! They mailed the packet in the middle of the month! I refuse to pay the ten dollar late fe... read more

Vicki S. 

on Yelp

11 years ago

I have read many reviews by people who rent from UPA. I am a homeowner where UPA has been hired to manager the HOA. They don't treat homeowners any better than they do those who rent. Multiple issues have been reported on numerous occasions, but they simply ignore the problem. After 3 or 4 emails, they finally send a response that they will check with the board of directors, then they never respond. This is, by far, the worst I've ever seen in property management. They deserve to lose their real estate licenses. I pla... read more

Dragonspit J. 

on Yelp

11 years ago

Do not, under any circumstances, rent property from UPA. They will do everything in their power to take you to court. When you move out, they are going to keep your security deposit and charge you what they would have to pay to restore your unit or house to it's original condition, which wasn't that great in the first place. Don't say I didn't warn you. 

Reed S. 

on Yelp

11 years ago

I'm currently living in a property managed by UPA and I would also give them 0 stars if I could. My dishwasher broke and it's been a nightmare ordeal trying to replace. First delivery attempt, no one shows up. 2nd delivery attempt no one shows up. 3rd attempt I get a damaged dishwasher so it's sent back. Attempt 4, they tried calling 30 min before when I was not home so they couldn't deliver again (which could have been avoided if they just asked me to make a copy of my keys, but UPA didn't take care of this until I told the... read more

C H. 

on Yelp

12 years ago

I rented an apartment recently acquired by this organization in central Virginia. The property itself was a typical apartment building, not well managed but tolerable. The front office individuals whom we had frequent contact with were pleasant enough. Maintenance was slow and the general upkeep of the complex itself was decent. The flooring, cabinets, fixtures in the actual apartment were ridiculously cheap and the front office staff told us that one goal by the new management group (UPA) was to replace these as tenants... read more