United Property Associates

Angela S. 

on Yelp

6 years ago

Customer service is horrendous. You can't ever get in touch with anyone to get issues resolved. Scheduled maintenance doesn't get done when it's supposed to. We even had our own vehicle towed from our own parking lot and had to pay $150 to get it back. Steer clear of this place! 

Juana O. 

on Yelp

6 years ago

J.L. We had this association at a rental condo and was so happy to move into our own single family home, just to find out that the HOA was run by UPA. They are so behind the times in technology for keeping up with your account. You may or may not be able to talk to anyone if you call. Can you have a complete overhaul of your business practices? Start from scratch, seriously! 

Glenn M. 

on Yelp

7 years ago

Bad lack of communication...calls and emails not returned! Three different reps in three years. The newest rep is away on vacation for 2 weeks. Broken piece of siding on front of my condo not fixed after 8 months. Dead bushes in gardens over 6 months. What's with this company? 

Bradley B. 

on Yelp

7 years ago

Awful awful awful. Andrew Paul is our manager. Less than helpful always condescending. I was on deploymentast year and a tree branch broke and fell on the house. Due to the way it fell it was over the trashcans and dogdoor. $700 for the emergency call. We Called this gem Andrew and he said there was nothing they could do. "The association is only responsible for trees up to 8foot". Yet this diamond of information is not in the CCand Rs. Fast forward a year, we are getting a new roof out insurance agent asked me for insuranc... read more

Rachel F. 

on Yelp

7 years ago

This HOA is terrible, by no means nice or accommodating! As a resident we are given two spots and we have a visitor's pass (paid in HOA fees). My sister, a resident, who was legally parked with the visitor pass in a visitor's spot was towed in the middle of the night WRONGFULLY! The reason for being towed was her tags are registered and she shouldn't be there. Excuse me there is no rule stating residents can not be parked in those spots! Only rules are the same car can not take the same visitors spot for more than 15 days wh... read more

Shereen F. 

on Yelp

7 years ago

So UPA are now our new homeowners management and going on month 7 of asking about work needing to be done on my unit. I get the run around and keep getting strung along and now dont get emails or call backs....worst change ever. I am beyond furious...this is what our dues pay for? 

Lauren K. 

on Yelp

7 years ago

If I could give 0 stars I would. I hope this review will help property owners and residents make a correct choice and give their business to another company. Your property will be devalued with this management company. Beware! 

Gary M. 

on Yelp

7 years ago

Terrible customer service. I've been with UPA since 2006 and they never seem to get it. Anytime I've had a question, they either don't know the answer or don't call back. They're quick to bill and send send past due notices, but not quick to answer any questions. 

Teresa D. 

on Yelp

7 years ago

Never rent by private landlord if they have an HOA or if this is a property Managed by them SHADY company...if you are a HOME OWNER and your HOA is using them as a property management company I highly suggest you look at your yearly statements and look around your community to see if that work has been done...they use non licensed contractor which more than like have no back ground checks much less do quality work or even complete the job before getting paid. HOMEOWNERS GET FORENSIC AUDITS DONE YOU ARE GETTING RIPPED OFF.