United Property Associates

Bradley B. 

on Yelp

5 years ago

Andrew Paul our manager is a complete Dumpster fire when it comes to property management. Does not get back to you, plays games, and is clueless about management. STAY AWAY FROM UPA!!!! I asked for the CC&Rs to put a new roof on my house and I had to explain what they were to Andrew, yet my dogs being off leash in the front yard not leaving the property I received a letter on with the portion of the CC&R about dogs off leash. Takes for ever to reply and face to face scoffing at any criticism. Terrible company. 

Stacey P. 

on Yelp

5 years ago

These people will not work with nor even communicate with their residents. they are the worst of the worst. My daughter can't make the rent because of loss of work and she wants to move home. she tried communicating this to the property manager who just kept telling her no, she has to give 60 days notice. well 60 days ago was just as this all started with the Coronavirus and she told them as soon as the the loss of income happened. the manager told her to get letters from the workplace. she did. they never communicated to he... read more

Nia N. 

on Yelp

5 years ago

Hardest people to get in touch with!!! Even when I just need to pay my HOA dues. Somehow the person who takes payments is always busy 

Bernice W. 

on Yelp

6 years ago

I'm so sorry about living in3164 Azalea Garden area now we have pitbulls living out here sometime no leash on them one up stairs and one beside me I really don't understand this place I'm moving out next year can't take it any more . No need to call the office poo are around the area can't take out trash without stepping on it this is it for me they need to come out and check this area sometime or come out of the office . Liz 

Monique P. 

on Yelp

6 years ago

Don't not rent from this property i pray that the people running this company get everything they have coming to them they have hurt so many people and their families and also put so many people in financial issues. there is no way in heaven this is a blessing when god blessing there is no way he's apart of this mess, how do you bully someone into taking your unit? that would have been a red flag for me who ever is writing up these lease cant spell it was so many errors in this clown lease stop trying to bully gods people... read more

Susan B. 

on Yelp

6 years ago

The worst among worst!! When you call, they promise to call back within one business day.....what a joke! A week goes by and no call! Try calling back several times and ,of course they are in a meeting YET again!!! I guess they don't want their money! Oh wait, they want you to be really late so they can charge you a huge late fee!! UPA does NOTHING for your community, but they promise to be there! They do NOT deserve even 1 star! The Better Business Bureau gives them an F! I give them a 0! Please people, if you rent or own... read more

Teana V. 

on Yelp

6 years ago

i was moving to va from nc. i found a property with this company 6 weeks prior to my move date. came to va gave my deposit and waited for my move in date. exactly one week prior to my move in date tina kennedy and her supervisors lisa call to inform me the property is not available... only thing they could offer me was an apology and a refund. i transferred everything from my job to my kids school. this is not fair and ridiculous... i will forever tell everyone i meet never to deal with this company until i die... i wish the... read more

Karima C. 

on Yelp

6 years ago

Horrible customer service within the main office in VA Beach and even worse rental policies with single family homes. I'm so angry that I did not listen to these reviews! Please don't rent anything from this company and homeowners should seek another company for management services. Many of the staff are unprofessional and rude! 

Michael C. 

on Yelp

6 years ago

While most HOA's are fairly benign, this one is by far the worst example of an HOA I have ever had to endure. I lived in my home for 9 years and suffered letters for the most ridiculous things you could imagine. Something as simply as my grass not all matching color. It wasn't enough that I mowed and edged my grass, it all had to be uniform color and texture. The board is made up of a bunch of power tripping home owners that send their bootcamp-esque inspector nazi around the neighborhood to search out any and all "non c... read more