United Property Associates

Morgana Q. 

on Yelp

3 years ago

AWFUL ALL AROUND!! I would give 0 stars if possible. The manager assigned to my neighborhood is rude and dismissive. They will write an infraction for the smallest thing, such as a nick in metal or a pinpoint size hole in a window screen. My property manager submitted a request for a parking decal twice (and has evidence of this), yet, it was never issued to me in the mail during covid. UPA sent out a tow company to tow my car from my assigned space and I had to pay to get the car back. UPA is a bunch of irritating, mo... read more

Ron G. 

on Yelp

3 years ago

This is a towing company in disguise as a property management company. If you were thinking about forfeiting control of your condo Association over to them, think again 

Hilary H. 

on Yelp

3 years ago

Absolutely ridiculous! I have contacted them in every way possible and have never received any return response. This company is an embarrassment to the neighborhoods it represents. More and more of my neighbors have moved just to be rid of the HOA management. I'm about at my limit. UPA should be ashamed of themselves. 

Don M. 

on Yelp

4 years ago

Really poor customer service. If you are in a position to select a company for your HOA do not select this one. They don't, answer their phones or return calls. I would not recommend them for anything that involves communication. 

08brookebabe .. 

on Yelp

4 years ago

Had the worst time getting ahold of this association to set up my account. Haven't had an issue with payments or anything so far but good luck trying to find anyone or getting anyone to answer your calls during working hours. 

Nequita D. 

on Yelp

4 years ago

I have been working with UPA for 7 years. I will definitely say they are about taking care of the renter and themselves but not the owner of the property. Every dime they could charge me, they did. Items broken by the renter, I was charged for. Inspections were subpar. I was not informed of all repairs that needed to be made. I was told after it was taken out of my return. My end the year statements looked like I made a tremendous gain but that definitely was not the case. Why did I stay so long? I didn't know the best way o... read more

Becky M. 

on Yelp

4 years ago

If I could give it no stars I would. I visited a property after seeing an add on Craigslist. It fit my budget so after viewing it with Cindy I applied. Upon approval I was told three units were being readied and I needed to place a hold fee down. I complied. Several days later I received an emailed welcome letter with a assigned unit and a rental amount that was not what was discussed or agreed upon . I advised Cindy I would not accept and wanted a refund. After many days of emails with Kelli a so called Sr manager. I was... read more

Ciara V. 

on Yelp

5 years ago

I honestly don't even know where to begin. When we moved in, the fees were 230. Now they are 275. Our condos don't have ANY amenities. This includes no pool, clubhouse, park, dog parks, or anywhere to BBQ. So why am i paying this much? Also they want to power wash and are demanding each resident pay an EXTRA $430 because they didn't include it into their yearly budget. Thats the residents problem why? I wasn't planning on paying it but now we got a lovely letter in the mail stating that it will go to collections. Let me sum ... read more

Joi F. 

on Yelp

5 years ago

If I could give a 0 star I would. DO NOT RENT FROM THEM!!!! MY air conditioner has been broke for a whole year. This year I told them I need my air conditioner fixed and they kept telling me I would be charged if nothing was wrong with it. Long story short I ask them to check it and they sent me a portable ONE portable unit and told me maintenance is on vacation and the no one was able to come out. HOW??? It's 88 degrees outside! WHAT IF I MY HOUSE FLOOD THEN WHAT? THIS IS THE WORST COMPANY EVER TO RENT FROM !!!