This profile has been claimed by the business owner or representative.
Americo Life, Inc
- Auto Insurance
- Kansas City, MO
About this business
Based in Kansas City, Americo provides financial products including life insurance, term insurance, annuities and final expense. Americo Financial Life and Annuity Insurance Company is authorized to conduct the business of insurance in the District of Columbia and all states except New York and Vermont.
Location details
1055 Broadway Blvd, Kansas City, MO, 64105, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This is a disreputable and dishonorable company. Without informing me or the annuity agent, they provided an annuity policy with a lower rate than what they offered at the time of the application and what was supposed to be honored. On false pretenses then, I sent in a large check and only later when I went on their website did I discover that they had issued a policy with a lower rate. That went into an extended long period of weeks until a check was returned to me after having foregone a great deal of interest on the funds... read more
WORSE customer service EVER! Called in to file a claim for my mother NO sorry for your loss, NO compassion OR empathy!!! . Make you jump through hoops to get your loved ones life insurance policy. Four weeks to process a claim after I paid $30 dollars to overnight it her death certificate DO NOT count on ONE dollars to assist in burial cost
Zero stars. We've been getting a monthly charge from Americo despite never setting up an account through them. My husband and I assume we got charged through Americo via our policy with American Income Life. We cancelled our policies with AIL 5 months ago and have continued to get charged monthly. We finally noticed it on the bank statement this month because we stopped getting text notifications of the withdrawals from AIL, so we didn't realize they were still happening. Again, because we cancelled our accounts and have con... read more
Don't even bother to get a life insurance plan through these people if you want your beneficiary to get paid they will stall they will play games they will do whatever they don't answer the phone they will just be ridiculous horrible company
Wish I could put zero stars. After cancelling my policy with them and deleting my account, I was charged for a separate life insurance policy I NEVER authorized, received a quote for, or even wanted. They have been awful with issuing a refund and I will be taking them to court to settle, as they admitted they have no record, invoice, or itemized receipt with my transaction or policy details. They’re all scum.
My husband got a call after looking at veterans life insurance. The man made it all sound good. I was telling my husband to not give out his info. He is 70 years old. After he hung up he got a call from veterans life insurance company. But he decided to not go ahead and to stay with the insurance he had. So he called the man from Americo right back and said he did not want to change companies, so he wanted to cancel. The man assured him that it was canceled. (Before it even started,.) So we got our bank statement a few days ... read more
I am having a negative experience with the company, and I have been struggling to get in touch with them for quite some time and that they have not been providing me with adequate customer service. I concerns about the legitimacy of the company and are considering legal action to potentially recover your money. I have been almost 3 years and only payments are being withdrawn out of my account with no contact!! Based on my experience there have been communication issues between myself and my agent and their assistant. It's un... read more
If I could give a zero I would. Customer support was very rude to me. Needing copies of me and my husband's policy and unable to access them from my phone. They insisted on speaking to my husband after telling them multiple times he was on a ventilator and unable to speak. He actually said to me "he needs to go to the library and get on a computer" I requested a copy of my own policy to be emailed to me since I am currently in another state with my hospitalized husband. Said he would send it but never did. They mailed a copy... read more
As a professional that has used Americo sparingly in the last 18 years, I would strongly advise that anyone thinking of purchasing an annuity not to do so. Their customer service lacks professionalism and many representatives seem as if they have minimal (or no) training when processing applications. Going forward, I will no longer present this company as an option to my clients and urge those reading this to stay away from them.
Frequently asked questions about Americo Life, Inc
How is Americo Life, Inc rated?
Americo Life, Inc has a 2.8 star rating with 384 reviews.
When is Americo Life, Inc open?
Americo Life, Inc is closed now. It will open at 8:00 a.m.