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1055 Broadway Blvd, Kansas City, MO, 64105, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great experience with the company help staff! We had to cancel the policy during the grace period. There had been a misunderstanding when the policy was issued. The agent was more than understanding and efficiently handled the problem. Thanks ***** Thank you for your positive feedback! if your insurance needs change in the future, please dont hesitate to contact our office.
Great experience with the company help staff! We had to cancel the policy during the grace period. There had been a misunderstanding when the policy was issued. The agent was more than understanding and efficiently handled the problem. Thanks *****
Business response:
Thank you for your positive feedback! if your insurance needs change in the future, please dont hesitate to contact our office.
More than a month ago, I received a letter from Americo about my father's life insurance policy after he passed a couple of months prior. Mom and I were not even aware he took one out for me. I filled out the paperwork, scanned the documents, and email them to them. They offered to either give me the money in a lump sum, or through access to an account. I chose a lump sum. Within ten days, as promised, I received the check in the mail. I was very satisfied with their work
Customer service was great and great rate policy. I have everything I need in order to contact my agent if I need them and agent is absolutely great.
My agent Jill H*** was so heart warming. She heard everything I explained to her that I needed, she did not try to sale me anything she was genuinely interested in what was best for me and my family. She thoroughly explained my policy and made sure I had all of her information to get a hold of her any time I needed something or had any questions. Truly the best experience I've ever had when speaking with insurance people. She was like talking to a friend! Americo has excellent customer service! Ask for Jill H*** I highly rec... read more
Business response:
Thank you so much for your review, Ms. Hurt! We're thrilled to hear that you had a positive experience with us. Our team works hard to ensure we provide the best service possible, and feedback like yours motivates us even more. Let us know if we can help you with anything else. We're always here to help!
I opened a policy with ***** broker for America life but last month my finances changed I called twice no answer so I called main number and spoke with the representative and explaining to them that I wanted to cancel my policy or lower my policies. after speaking with the Agent I decided just to cancel the policy because I didnt feel that I was getting the proper attention. I closed the policy prior to my next payment that was due five days later I see that it was removed from my account by the time I called back after wait... read more
Business response:
**************** you for bringing this matter to our attention. In compliance with state and federal privacy laws, we are required to restrict access to policy information to the policy owner. As such, our company will reach out to you privately to address this matter.Regulatory **mpliance Americo Financial Life and Annuity Insurance **
Never take their universal insurance. I paid monthly premium of 250+ dollars since 2018 and till my cash value of policy is -ve Hari
Business response:
Were sorry to hear about your experience. Your concerns are important to us, and wed like the chance to review your situation further. Please contact us directly at ************************************************ with your full name, policy number, and preferred contact information so we can work toward a resolution. Thank you for allowing us to assist you.
If I could give 0 or negative stars, I would! We purchased HEALTH INSURANCE through our broker after my husband retired. We only needed health insurance for my asthma related medications and for catastrophic coverage. Not only were NONE of my asthma related medications covered (even though we were reassured NUMEROUS times that they would be) but this shady company ADDED TERM LIFE insurance that we did NOT approve and/or authorize. We cancelled our health insurance in 2024 and were unaware that they have been STEALING $139.61... read more
Was a total scam used our mortgage company name to trick us. Told us we will have a month to thank about it next thing we know we have a charge and account with out our approval.
Business response:
Were sorry to hear about your experience. Your concerns are important to us, and wed like the chance to review your situation further. Please contact us directly at ************************************************ with your full name, policy number, and preferred contact information so we can work toward a resolution. Please note that per our policy contracts, we are only allowed to release information to the owner of the policy. Thank you for allowing us to assist you.
Americo Life, Inc has a 3.1 star rating with 611 reviews.
Americo Life, Inc is closed now. It will open at 8:00 a.m.