Americo Life, Inc

Doris L 

on BBB

5 months ago

Great experience with the company help staff! We had to cancel the policy during the grace period. There had been a misunderstanding when the policy was issued. The agent was more than understanding and efficiently handled the problem. Thanks ***** Thank you for your positive feedback! if your insurance needs change in the future, please dont hesitate to contact our office. 

Doris L 

on BBB

5 months ago

Great experience with the company help staff! We had to cancel the policy during the grace period. There had been a misunderstanding when the policy was issued. The agent was more than understanding and efficiently handled the problem. Thanks ***** 

Danniel C 

on BBB

8 months ago

More than a month ago, I received a letter from Americo about my father's life insurance policy after he passed a couple of months prior. Mom and I were not even aware he took one out for me. I filled out the paperwork, scanned the documents, and email them to them. They offered to either give me the money in a lump sum, or through access to an account. I chose a lump sum. Within ten days, as promised, I received the check in the mail. I was very satisfied with their work 

Amanda C 

on BBB

a year ago

Customer service was great and great rate policy. I have everything I need in order to contact my agent if I need them and agent is absolutely great. 

Eric R 

on BBB

a year ago

My agent Jill H*** was so heart warming. She heard everything I explained to her that I needed, she did not try to sale me anything she was genuinely interested in what was best for me and my family. She thoroughly explained my policy and made sure I had all of her information to get a hold of her any time I needed something or had any questions. Truly the best experience I've ever had when speaking with insurance people. She was like talking to a friend! Americo has excellent customer service! Ask for Jill H*** I highly rec... read more

Siegfried M 

on BBB

2 weeks ago

I filed paperwork for a disbursement from Americo almost two months ago. After no word for two weeks, I called to find out the status of the disbursement from my 403b and was told it would be sent the next week. Two weeks later, I called and was told it would be sent soon. Now, after nearly two months since my request, I’m being told that it is my responsibility to contact some third party administrator to get their ok. They have handled our investments for many years and now expect us to do their administrative duties. When... read more

Myra D 

on BBB

3 weeks ago

My parents had a term life insurance policy with this company. Each payment notice said *Urgent* Policy Grace Notice Lapse Date: ___. There was a form attached so that you could choose to pay extra. Why? I feel this is deceptive and preys upon the elderly. It gives the false impression that the payment is past due when it is not. 

MargaretShantz 

on BBB

a month ago

They do not exist!! Cannot contact anyone, cannot login or register to website! This should be illegal??!!M 

Demaris J 

on BBB

a month ago

I have been scammed by Americo Life ins. They are cheats and liars. I had no policy . That came from them. They didn't accept me. I am 84 years. Then they took $250 out of my bank. All I had. I called someone said I would get refund in 7 days. I called again said no refund. Said I had had 2 policy's. I had had none. They refuse to give me coverage or my money. They are rude and mean. I live totally on social security. They have hurt me badly Christmas time