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Americo Life, Inc
- Auto Insurance
- Kansas City, MO
About this business
Location details
1055 Broadway Blvd, Kansas City, MO, 64105, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I'm not sure why this company has so many bad reviews, everything was smooth sailing for me and they provided a much more affordable rate for my life insurance than other quotes.
Great experience with the company help staff! We had to cancel the policy during the grace period. There had been a misunderstanding when the policy was issued. The agent was more than understanding and efficiently handled the problem. Thanks ***** Thank you for your positive feedback! if your insurance needs change in the future, please dont hesitate to contact our office.
Great experience with the company help staff! We had to cancel the policy during the grace period. There had been a misunderstanding when the policy was issued. The agent was more than understanding and efficiently handled the problem. Thanks *****
Business response:
Thank you for your positive feedback! if your insurance needs change in the future, please dont hesitate to contact our office.
More than a month ago, I received a letter from Americo about my father's life insurance policy after he passed a couple of months prior. Mom and I were not even aware he took one out for me. I filled out the paperwork, scanned the documents, and email them to them. They offered to either give me the money in a lump sum, or through access to an account. I chose a lump sum. Within ten days, as promised, I received the check in the mail. I was very satisfied with their work
Customer service was great and great rate policy. I have everything I need in order to contact my agent if I need them and agent is absolutely great.
My agent Jill H*** was so heart warming. She heard everything I explained to her that I needed, she did not try to sale me anything she was genuinely interested in what was best for me and my family. She thoroughly explained my policy and made sure I had all of her information to get a hold of her any time I needed something or had any questions. Truly the best experience I've ever had when speaking with insurance people. She was like talking to a friend! Americo has excellent customer service! Ask for Jill H*** I highly rec... read more
Business response:
Thank you so much for your review, Ms. Hurt! We're thrilled to hear that you had a positive experience with us. Our team works hard to ensure we provide the best service possible, and feedback like yours motivates us even more. Let us know if we can help you with anything else. We're always here to help!
Bad business practices and a company that most likely is scanning other people the way they did me. Unlawfully cashed a premium on August 21, 2026, when the policy was cancelled, and acknowledged by them on July 31, 2026, when they stated they removed the electronic draft. Could you explain how you did that and then cashed it three weeks later? Over a month with these people, I still haven't received my promised refund that went out on September 8, 2026. It is September 11, 2026, and I still do not have it. They totally scre... read more
Take hours to answer. Have gotten randomly hung up on multiple times. Wish there was an option for 0 stars.
Business response:
Were sorry to hear about your experience. Your concerns are important to us, and wed like the chance to review your situation further.Please contact us directly at ************************************************ with your full name, policy number, and preferred contact information so we can work toward a resolution. Thank you for allowing us to assist you.Sincerely,Regulatory *********************
I been having issues with the **** saying my policy is paid up when I know it's not. Ever time I call im told something different and because of this my policy is on the verge of lapsing. Eventually I will probably close my policy and take out insurance with someone else.
Business response:
Were sorry to hear about your experience. Your concerns are important to us, and wed like the chance to review your situation further.Please contact us directly at ************************************************ with your full name, policy number, and preferred contact information so we can work toward a resolution. Thank you for allowing us to assist you.Sincerely,Regulatory *********************
Frequently asked questions about Americo Life, Inc
How is Americo Life, Inc rated?
Americo Life, Inc has a 3 star rating with 560 reviews.
When is Americo Life, Inc open?
Americo Life, Inc is closed now. It will open at 8:00 a.m.