Americo Life, Inc

Alexa B 

on BBB

a month ago

I'm not sure why this company has so many bad reviews, everything was smooth sailing for me and they provided a much more affordable rate for my life insurance than other quotes. 

Doris L 

on BBB

a year ago

Great experience with the company help staff! We had to cancel the policy during the grace period. There had been a misunderstanding when the policy was issued. The agent was more than understanding and efficiently handled the problem. Thanks ***** Thank you for your positive feedback! if your insurance needs change in the future, please dont hesitate to contact our office. 

Doris L 

on BBB

a year ago

Great experience with the company help staff! We had to cancel the policy during the grace period. There had been a misunderstanding when the policy was issued. The agent was more than understanding and efficiently handled the problem. Thanks ***** 

Danniel C 

on BBB

a year ago

More than a month ago, I received a letter from Americo about my father's life insurance policy after he passed a couple of months prior. Mom and I were not even aware he took one out for me. I filled out the paperwork, scanned the documents, and email them to them. They offered to either give me the money in a lump sum, or through access to an account. I chose a lump sum. Within ten days, as promised, I received the check in the mail. I was very satisfied with their work 

Amanda C 

on BBB

a year ago

Customer service was great and great rate policy. I have everything I need in order to contact my agent if I need them and agent is absolutely great. 

Eric R 

on BBB

a year ago

My agent Jill H*** was so heart warming. She heard everything I explained to her that I needed, she did not try to sale me anything she was genuinely interested in what was best for me and my family. She thoroughly explained my policy and made sure I had all of her information to get a hold of her any time I needed something or had any questions. Truly the best experience I've ever had when speaking with insurance people. She was like talking to a friend! Americo has excellent customer service! Ask for Jill H*** I highly rec... read more

Cynthia F 

on BBB

a week ago

FIDUCIARY ABUSE OF SENIOR CITIZEN. WOEFULLY SHAMEFUL AND DECEPTIVE TACTICS USED TO DENY SURRENDER CHECK OWED. GOING ON 2 MONTHS. INITIAL REQUEST BY PHONE ON 29 JUNE 2026. TOLD IT WOULD TAKE 15 BUSINESS DAYS.1. CALLED CUSTOMER SERVICE AT BUSINESS DAY 21. *** CLAIMED CHECK MAILED OUT ON 7 JUL 2026 TO WRONG, NON-EXISTENT ADDRESS ON FILE BY INCOMPETENT AGENT. HOWEVER INITIAL INSURANCE DOCUMENTS SENT TO CORRECT ADDRESS.2. CHECK RETURNED, BUT COMPANY FAILED TO CALL ME. NOT BARRED FROM CALLING ME.3. *** STATED THEY COULDN'T EMAIL M... read more

Armando R 

on BBB

a week ago

I'm not surprised that this company is averaging one star. Do not give them your money. I have been trying for three months to get my money transferred, and I get excuse after excuse. They don't want to give me my money. I'm not sure what my next step, maybe legal consultation. I wish I would have read the reviews before I gave them my money, but that was over 25 years ago, so it probably was limited 

Makeeta B 

on BBB

a month ago

**** one of the claim examiners from Americo is a liar he repeats himself like you wont remember what he said last week or 4 months ago , loosing a loved one is already enough and you mean to tell me you want to add stress by dragging your feet absolutely unacceptable!!!?!!? This policy needs to payout and stop giving the run around . Everyone is not playing about money, send me my money before I hire a lawyer and sue for pain and suffering this is causing me!