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Americo Life, Inc
- Auto Insurance
- Kansas City, MO
About this business
Location details
1055 Broadway Blvd, Kansas City, MO, 64105, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I moved half of my retirement funds into an account with Americo. In the first year, they claimed they mailed me a check for my RMD (required minimum distribution) and deducted the amount from my account. But after pressing them since I never received the check, they admitted they never mailed the check. Then they charged me a penalty for the RMD distribution, which is not allowed. It is a continual battle with this company. I believe it goes beyond incompetence and it appears that their actions may be criminal.
Business response:
We’re sorry to hear about your experience. Your concerns are important to us, and we’d like the chance to review your situation further. Please contact us directly at *********************************with your full name, policy number, and preferred contact information so we can work toward a resolution. Thank you for allowing us to assist you.
I received a call from a Agent about 6 months ago selling me a policy through Americo Life Inc that I never received a policy for. I called Americo Life Inc and they informed me the policy was written up incorrectly with me being the beneficiary if my wife passed away the policy should have been written up as my wife as beneficiary if I passed away, the associate at Americo told me the policy could not be revised after 90 days I informed him that I never received a policy. I tried calling the agent several times and all I go... read more
Business response:
We’re sorry to hear about your experience. Your concerns are important to us, and we’d like the chance to review your situation further. Please contact us directly at ********************************* with your full name, policy number, and preferred contact information so we can work toward a resolution. Thank you for allowing us to assist you.
No response by business to customer request to surrender the life insurance. Surrender form submitted 2 times and email confirmed was received. No response to email, at least 10 phone calls to attempt to speak with a representative. Each time the recording said I was over 100 people in line. This matter has not been resolved.
Business response:
We’re sorry to hear about your experience. Your concerns are important to us, and we’d like the chance to review your situation further. Please contact us directly at *********************************with your full name, policy number, and preferred contact information so we can work toward a resolution. Thank you for allowing us to assist you.
I filed paperwork for a disbursement from Americo almost two months ago. After no word for two weeks, I called to find out the status of the disbursement from my 403b and was told it would be sent the next week. Two weeks later, I called and was told it would be sent soon. Now, after nearly two months since my request, I’m being told that it is my responsibility to contact some third party administrator to get their ok. They have handled our investments for many years and now expect us to do their administrative duties. When... read more
Business response:
We’re sorry to hear about your experience. Your concerns are important to us, and we have forwarded this over to our Regulatory Compliance Department for further review.
My parents had a term life insurance policy with this company. Each payment notice said *Urgent* Policy Grace Notice Lapse Date: ___. There was a form attached so that you could choose to pay extra. Why? I feel this is deceptive and preys upon the elderly. It gives the false impression that the payment is past due when it is not.
Business response:
We’re sorry to hear about your experience. Your concerns are important to us, and we’d like the chance to review your situation further. Please contact us directly atregulatory.********************** with your full name, policy number, and preferred contact information so we can work toward a resolution. Thank you for allowing us to assist you.
They do not exist!! Cannot contact anyone, cannot login or register to website! This should be illegal??!!M
Business response:
We’re sorry to hear about your experience. Your concerns are important to us, and we’d like the chance to review your situation further. Please contact us directly at*********************************with your full name, policy number, and preferred contact information so we can work toward a resolution. Thank you for allowing us to assist you.
I have been scammed by Americo Life ins. They are cheats and liars. I had no policy . That came from them. They didn't accept me. I am 84 years. Then they took $250 out of my bank. All I had. I called someone said I would get refund in 7 days. I called again said no refund. Said I had had 2 policy's. I had had none. They refuse to give me coverage or my money. They are rude and mean. I live totally on social security. They have hurt me badly Christmas time
Business response:
We’re sorry to hear about your experience. Your concerns are important to us, and we’d like the chance to review your situation further. Please contact us directly at *********************************with your full name, policy number, and preferred contact information so we can work toward a resolution. Thank you for allowing us to assist you.
On 11/10/2020 I opened an annuities the process was smooth and fast, great customer service. Now is time for me to close my account and transfer my money to another company who are giving me higher interest rate. Americo, received the transfer documents on October they had everything what they need to transfer my money. On 10/31/2025 I spoke with a supervisor he confirmed me that they will cut and mail the check on 11/12/2025 I called yesterday 11/12/2025 I was told by customer representative that the check will be out yeste... read more
Business response:
We’re sorry to hear about your experience. After a review of our records a check was mailed from our office on November 14, 2025 to the carrier as requested via Federal Express. If you have any further concerns please contact our home office.
*Unreasonable delay in life Insurance Payout despite providing the required documents* Edna F policy ****567445 My experience with Americo Life Inc has been extremely frustrating and disappointing. My husband passed away on July 7, 2025, and I filed the life insurance claim on July 28, 2025. Americo confirmed that they received all required documentation, yet as of October 2025, they have still not released the life insurance payment. I’ve followed up multiple times and have been given no clear explanation for the ongoing... read more
Frequently asked questions about Americo Life, Inc
How is Americo Life, Inc rated?
Americo Life, Inc has a 3.1 star rating with 589 reviews.
When is Americo Life, Inc open?
Americo Life, Inc is closed now. It will open on Monday at 8:00 a.m.