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Americo Life, Inc
- Auto Insurance
- Kansas City, MO
About this business
Location details
1055 Broadway Blvd, Kansas City, MO, 64105, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
If I could give 0 or negative stars, I would! We purchased HEALTH INSURANCE through our broker after my husband retired. We only needed health insurance for my asthma related medications and for catastrophic coverage. Not only were NONE of my asthma related medications covered (even though we were reassured NUMEROUS times that they would be) but this shady company ADDED TERM LIFE insurance that we did NOT approve and/or authorize. We cancelled our health insurance in 2024 and were unaware that they have been STEALING $139.61... read more
Was a total scam used our mortgage company name to trick us. Told us we will have a month to thank about it next thing we know we have a charge and account with out our approval.
Business response:
Were sorry to hear about your experience. Your concerns are important to us, and wed like the chance to review your situation further. Please contact us directly at ************************************************ with your full name, policy number, and preferred contact information so we can work toward a resolution. Please note that per our policy contracts, we are only allowed to release information to the owner of the policy. Thank you for allowing us to assist you.
For more than a month, I've been trying to get Americo to send me a copy of my policy. I've gotten nothing but the runaround. I was directed to the company's website to download the policy. Three times I tried to register a password and received a notice that an email had been sent to me to enable me to do so. None ever arrived in my email box. With this kind of incompetence and inefficiency, I have to wonder what would happen if I die. Would my S.O. be taken care of? Or would the claim -- assuming I ever get a copy of the p... read more
Business response:
We’re sorry to hear about your experience. Your concerns are important to us, and we’d like the chance to review your situation further. Please contact us directly at *********************************with your full name, policy number, and preferred contact information so we can work toward a resolution. Thank you for allowing us to assist you.
I moved half of my retirement funds into an account with Americo. In the first year, they claimed they mailed me a check for my RMD (required minimum distribution) and deducted the amount from my account. But after pressing them since I never received the check, they admitted they never mailed the check. Then they charged me a penalty for the RMD distribution, which is not allowed. It is a continual battle with this company. I believe it goes beyond incompetence and it appears that their actions may be criminal.
Business response:
We’re sorry to hear about your experience. Your concerns are important to us, and we’d like the chance to review your situation further. Please contact us directly at *********************************with your full name, policy number, and preferred contact information so we can work toward a resolution. Thank you for allowing us to assist you.
I received a call from a Agent about 6 months ago selling me a policy through Americo Life Inc that I never received a policy for. I called Americo Life Inc and they informed me the policy was written up incorrectly with me being the beneficiary if my wife passed away the policy should have been written up as my wife as beneficiary if I passed away, the associate at Americo told me the policy could not be revised after 90 days I informed him that I never received a policy. I tried calling the agent several times and all I go... read more
Business response:
We’re sorry to hear about your experience. Your concerns are important to us, and we’d like the chance to review your situation further. Please contact us directly at ********************************* with your full name, policy number, and preferred contact information so we can work toward a resolution. Thank you for allowing us to assist you.
No response by business to customer request to surrender the life insurance. Surrender form submitted 2 times and email confirmed was received. No response to email, at least 10 phone calls to attempt to speak with a representative. Each time the recording said I was over 100 people in line. This matter has not been resolved.
Business response:
We’re sorry to hear about your experience. Your concerns are important to us, and we’d like the chance to review your situation further. Please contact us directly at *********************************with your full name, policy number, and preferred contact information so we can work toward a resolution. Thank you for allowing us to assist you.
I filed paperwork for a disbursement from Americo almost two months ago. After no word for two weeks, I called to find out the status of the disbursement from my 403b and was told it would be sent the next week. Two weeks later, I called and was told it would be sent soon. Now, after nearly two months since my request, I’m being told that it is my responsibility to contact some third party administrator to get their ok. They have handled our investments for many years and now expect us to do their administrative duties. When... read more
Business response:
We’re sorry to hear about your experience. Your concerns are important to us, and we have forwarded this over to our Regulatory Compliance Department for further review.
My parents had a term life insurance policy with this company. Each payment notice said *Urgent* Policy Grace Notice Lapse Date: ___. There was a form attached so that you could choose to pay extra. Why? I feel this is deceptive and preys upon the elderly. It gives the false impression that the payment is past due when it is not.
Business response:
We’re sorry to hear about your experience. Your concerns are important to us, and we’d like the chance to review your situation further. Please contact us directly atregulatory.********************** with your full name, policy number, and preferred contact information so we can work toward a resolution. Thank you for allowing us to assist you.
They do not exist!! Cannot contact anyone, cannot login or register to website! This should be illegal??!!M
Business response:
We’re sorry to hear about your experience. Your concerns are important to us, and we’d like the chance to review your situation further. Please contact us directly at*********************************with your full name, policy number, and preferred contact information so we can work toward a resolution. Thank you for allowing us to assist you.
Frequently asked questions about Americo Life, Inc
How is Americo Life, Inc rated?
Americo Life, Inc has a 3.1 star rating with 626 reviews.
When is Americo Life, Inc open?
Americo Life, Inc is closed now. It will open at 8:00 a.m.