Americo Life, Inc

La J 

on BBB

a year ago

We have been trying to get my deceased mom’s policy paid since she passed on July 30, 2024 and have yet to have it resolved. It’s like they are trying to find a mistake in paperwork or something so they don’t have to pay out. Since having to go through this I’ve learned that they will never earn my business. 

John C 

on BBB

a year ago

Americo is a scam. No one will call you back. You get the same response from the email you sent. "Thank you for contacting Americo Policy Support! We have received your email and will be happy to assist.". Blah. Blah. Blah". Just cancel my policy. This should not be this difficult! All they do is continue to grab your monthly payment. Basically killing time so they can get more money from you. I have never experienced this terrible service before. 

Malik W 

on BBB

a year ago

This life insurance agent told me false information. There was unnecessary money spent on mailing surrender letters. The agents sit here over the phone and told me different information. This ended up making me spend more and feeling terrible. 

David B 

on BBB

a year ago

If I could give them a zero star I would, first I was scammed into a 10 year annuity where I only wanted to invest in a 2 year annuity and when I submitted a complaint I can't get a response from them. It's been over 2 months now with no response, I've emailed a times since and get the same automated response saying they've received my email and check my inbox and there's been nothing. I'm hoping to see if there is any legal action I can take regarding this matter. Seems like they have a license to steel! 

Chef Kimberly Ann G 

on BBB

a year ago

Hi, I was recently interested in buying new insurance with a great return. I told the agent I wasn't totally sure if I wanted to get the policy because I had some other pressing issues that needed to be addressed. However bottom line is I called today; to cancel my policy and was told I wouldn't get my money back. I was outraged. I understand we have policies in place, but I said I couldn't afford it. I 'm seeking to get my money returned of $294.00. Thats outrageous. They spelled name wrong on policy, and yes the agent was ... read more

Bridgette A 

on BBB

a year ago

This business lied about getting the spelling of my name corrected that they enter wrong. 

Patricia M 

on BBB

a year ago

I was searching for life insurance. Was contacted by an agent and did everything they asked. Had not completed my paperwork for the policy. My agent was pushy even after I told her I had changed my mind and wanted to wait because I had hand surgery. She told me that if I changed my mind and didn’t go thru with it I wouldn’t be able to get it ever again. I told I didn’t want it, made sure money wasn’t in the bank for them to take. Shouldn’t have started the policy, right? Wrong! Waited until the next month and took double pay... read more

Wayne W 

on BBB

a year ago

Was mislead on surrendering my husband's WHOLE LIFE POLICY and I believe we were ripped off. On a good note, I never surrendered his policy. But the deceit will cost us money. My husband is a veteran, but that means **** in today's reality. I am stopping all auto debits, paid our MUTUAL OF OMAHA PREMIUM and advise all that there's to STAY AWAY. FYI; will acknowledge if 1st month premium is reimbursed. 

John N 

on BBB

a year ago

I opened an annuity account with Americo in October of 2018 with my life savings of $11,000. As of November 9th, 2024, my account is worth $10,862.57. Americo has charged me thousands of dollars in fees to manage my account. They literally charge me money to lose me money. They refused to let me have money unless I paid a surrounding fee of $800. According to inflation calculators, $11,000 in 2018 (the year I started my annuity), is approximately $13,921.22. Leaving me at a net loss of almost 4k. Based on tangible numbe... read more