Americo Life, Inc

Larry R 

on BBB

a year ago

These peoples are stealing our money and most of us is Senior Citizens. What can be done to help us? 

MARLENE P 

on BBB

a year ago

Memory updated Here’s a draft for your scathing review on BBB: Title: Avoid Americo Life at All Costs – Terrible Customer Service and No Accountability I strongly urge everyone to avoid Americo Life. It has been over 5 months since I started the process of trying to get my mother’s money back, and it has been nothing but a nightmare. The company’s customer service is appalling—every time I call, it takes 40+ minutes just to reach someone, and once I finally get through, I’m given the runaround with zero resolution. Americo L... read more

Anthony W 

on BBB

a year ago

For better part over a year I got life insurance and they take it out of my account but never sent me my policy I called several times and asked for it. They always say they will but never have. They always through someone else under the bus and tell me I'm so sorry to hear this and they will send it but never do. I also left so many messages. The only reason they talk to me is because I say I want an additional policy that's how I get someone on the phone. I tell them I want my policy before I start another one but they kee... read more

Kim P 

on BBB

a year ago

Rich S********* called as an agent with Rocket Mortgage, BOY was I scammed. He was good, offered us a mortgage/Life insurance policy, said the policy would pay our mortgage up to 1 year in the event of one of us passing away, in addition to life insure. This guy was so good, he texted us, made us look up his license, which now thinking this was not the same person. We tried texting back on the # he was communicating with us, nothing. When we received the written policy it was not at all what was discussed. Now for Americo, h... read more

Steve M 

on BBB

a year ago

I own two Americo MYGA fixed annuities. I need to speak with customer service but I cannot get through to a live person. Wednesday, Thursday and today, I was on hold a had to hang up after 15 minutes. The nature of my work does not allow me to take call backs when I’m working. I will avoid Americo in the future. Steve McEvoy 

Anna S 

on BBB

a year ago

On a scale of 1-10 (one being the worst) Americo Life Insurance would rank around negative 10. It is next to impossible to speak with a real person. When you finally do, they cannot speak enough English to communicate. After being on hold for 54 minutes, I could not make the person understand what we needed. Finally, she emailed a form to us that has nothing to do with our problem. We left 2 messages, sent an email & a fax to try to get help. Never received a call back and it took 4 weeks to get a response to the email (stil... read more

Joy C 

on BBB

a year ago

I answered a 1-888- … call , sure enough … an Insurance Agent with a card and or a ID # ,that doesn’t have a google result… ??? Scam…All started , from me pulsing on IUL life insurance on Facebook called “ Insurance Elevated” ADD ( Be aware) don’t fall for it … day after , I answered this call and this guy , involved me in a way , I gave all my information, and I mean , everything as we basically, registered over the phone , Days after ,received a welcome letter on mail, with ,is a “ welcome letter from Americo Life and annu... read more

Taylor T 

on BBB

a year ago

Insurance agent Shannon W***** contacted me and talked me into getting a policy (awesome persuasion, gross morals). He did NOT sell this policy as a life insurance policy. While on the call, he sent the texts containing confirmation numbers. All he told me to make sure our numbers matched. I DID NOT know I was electronically signing forms with the verbal readout of said numbers. This is a VERY deceptive practice. He also informed me that I would be in an application process for 30 days, at which point I could determine wheth... read more

Vanessa D 

on BBB

a year ago

I WISH I would have read these reviews before I went looking for health insurance over the exchange. The agents will trick you into thinking you are ONLY receiving health insurance. But they automatically sign you up for life insurance even when you clearly (both verbally and in writing) indicate that you are NOT interested in any other type of insurance. They DO NOT tell you. BEWARE - This is absolutely Fraud as it's misleading, lying and signing you up for policies you have indicated that you DO NOT WANT and YOU DO NOT WAN... read more