Americo Life, Inc

Osvaldo C 

on BBB

11 months ago

Americo Life Inc a complete scam. I never agreed to this type of policy, i am just now noticing a charge on my account. they have been charging me up to 4k total. I need this canceled out and full refund. this is not what i signed up for. Some named ****scammed me into this. going online and cant cancel, I've sent email and phone calls trying to cancel this out and nothing seems to work. This needs to be canceled out and full refund. 

Charles R 

on BBB

11 months ago

I wanted to give this company zero stars. I am still waiting on receiving some sort of a refund for a policy I paid, I am almost positive for two months. I haven't heard back from the one main agent, who set up the life insurance. If it is like this waiting on a refund, I can only imagine how it would be to wait on a pay out, for someone passing away. I mean this is ridiculous! I am going to look at my bank account to see how much I did pay this company. I don't know what else to do. The agent said he would take care of canc... read more

Paige W 

on BBB

a year ago

1 star is being generous! Trying to cancel a policy and keep getting the run around. That's even if you can actually get someone to talk to you. Seems like no one there knows how to do this. I will Definitely let others know not to use this company. Looks like I am not the only one! Should of came here first before getting a policy with them! Hello, we apologize for the negative experience you've had. Can you please contact us directly with your policy number and the best contact information to reach you at. If you prefer to... read more

Paige W 

on BBB

a year ago

1 star is being generous! Trying to cancel a policy and keep getting the run around. That's even if you can actually get someone to talk to you. Seems like no one there knows how to do this. I will Definitely let others know not to use this company. Looks like I am not the only one! Should of came here first before getting a policy with them! 

Hunter S 

on BBB

a year ago

Unfortunately, a friend of mine is an employed agent with Americo. She talked me into a policy 3 months ago. But a few days after being talked into it, I called her to let her know I didn’t want to do it. She said that’s fine and relayed to me that she called her higher ups and canceled for me. Keep in mind, I have never received any form of digital or paper proof in the mail or email of my supposed “policy” and the website they say to look it up, does not show you it. The next billing date comes by and im charged again. I g... read more

Larry M 

on BBB

a year ago

This company is a scam. They hire freelance liars to sell the public their garbage insurance products. Once I found out the truth about this company I had a 30 minute talk with one of their cancellation staff. I verbally cancelled my policy and requested a written cancellation document to be emailed and mailed to me. I never received the mailed copy but I did receive the emailed copy. The customer service person told me she put a stop billing request. This was several weeks before my next bill was due. The next month I was b... read more

Myles S 

on BBB

a year ago

I was sold two policies for one home. I only discovered this when I thought I was getting double-billed each month. I was told I would get any money paid in back upon selling my home, if I never used the insurance (it was supposed to serve the purpose of paying off my home in the event of my death). Turned out this was only applicable after 30 years. Two different agents sold me policies. One must have disregarded that the other had already sold me one. 

Cc S 

on BBB

a year ago

They promised this would be a full mortgage insurance as in, if I was terminally ill they would pay the $250k for the mortgage. The policy is only worth $75k. 

Peter G 

on BBB

a year ago

I had a return of premium life insurance plan. When my 15 years was up, I requested to not extend my policy but to cash out. They refused to pay my premiums back saying I took to long to send the paperwork in. They never informed me that I had a deadline to file and kept all of my money.