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FirstEnroll

1.5
  • Business Services
  • Holmdel, NJ

About this business

Business Services

Location details

101 Crawfords Corner Rd, Suite 4233, Holmdel, NJ, 07733, United States

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WeekdayScheduleStatus
Mon09:00 a.m. to 5:00 p.m.
Tue09:00 a.m. to 5:00 p.m.
Wed09:00 a.m. to 5:00 p.m.
Thu09:00 a.m. to 5:00 p.m.
Fri09:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
1.5393 reviews
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Derek W's profile image
Derek W 
2 weeks ago

Carla is easily the best customer service representative at this company, and is among the best ever examples of exceptional listening skills, logical reasoning and swift conflict resolution, and communication that any company would pay well to have. 

Kelly M D's profile image
Kelly M D 
2 months ago

Thank you for you gracious help and kindness in walking me through your website. It was a pleasure speaking with you (I wish I had notated your name)! He was a pleasant young man. 

Business response:

Thank you so much for taking the time to leave us a review. We're thrilled to hear you had a positive experience with FirstEnroll. As a Third-Party Administrator, were committed to delivering excellent service for all of your billing administration needs. Feedback like yours lets us know were on the right track. If theres ever anything more we can do for you, please dont hesitate to reach out. We truly value your support! Thank you!FirstEnroll 

Mark K's profile image
Mark K 
3 months ago

I had a billing issue where I was over charged. They not only corrected it they had the refund in my account in 2 days. Very nice people and fact acting 

Business response:

Thank you for taking the time to leave a review. Were delighted to hear about your positive experience with FirstEnroll. As a Third-Party Administrator, our goal is to provide clear, reliable billing administration services, and your feedback reinforces that commitment. Please reach out anytimewe value your trust and support. FirstEnroll 

Antonia L's profile image
Antonia L 
3 months ago

So far I am happy with this insurance and the customer service Rep. **** is excellent 

Business response:

Thank you for your review! Were thrilled to know that your experience with FirstEnroll was a positive one. Our team works hard to provide responsive, knowledgeable support as a Third-Party Administrator, and hearing from customers like you makes that effort worthwhile. Please dont hesitate to contact us if theres anything else we can do. FirstEnroll 

tracey g's profile image
tracey g 
4 months ago

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tracey g's profile image
tracey g 
4 months ago

Very pleased with the fast courteous service that I received today 

Business response:

Thank you so much for taking the time to leave us a review. We're thrilled to hear you had a positive experience with FirstEnroll. As a Third-Party Administrator, were committed to delivering excellent service for all of your billing administration needs. Feedback like yours lets us know were on the right track. If theres ever anything more we can do for you, please dont hesitate to reach out. We truly value your support!Thank you!FirstEnroll 

Edward B's profile image
Edward B 
4 months ago

Extremely helpful staff, They explain things and process very well. Great to work with 

Business response:

Thank you so much for taking the time to leave us a review. We're thrilled to hear you had a positive experience with FirstEnroll. As a Third-Party Administrator, were committed to delivering excellent service for all of your billing administration needs. Feedback like yours lets us know were on the right track. If theres ever anything more we can do for you, please dont hesitate to reach out. We truly value your support!Thank you!FirstEnroll 

Brice F's profile image
Brice F 
4 months ago

***** in MyMemberBenefit .Com customer service was excellent in helping me with the how to Navigate the Portal and Print my Member Cards and Etc. 

Business response:

Thank you so much for taking the time to leave us a review. We're thrilled to hear you had a positive experience with FirstEnroll. As a Third-Party Administrator, were committed to delivering excellent service for all of your billing administration needs. Feedback like yours lets us know were on the right track. If theres ever anything more we can do for you, please dont hesitate to reach out. We truly value your support!Thank you!FirstEnroll 

Jobina R's profile image
Jobina R 
6 months ago

***** was fast very helpful and solved my issue less than 5 minutes keep up the good work 

Business response:

Thank you so much for taking the time to leave us a review. We're thrilled to hear you had a positive experience with FirstEnroll. We're very fortunate to have ***** on our team to deliver exceptional member service. As a Third-Party Administrator, were committed to delivering excellent service for all of your billing administration needs. Feedback like yours lets us know were on the right track. If theres ever anything more we can do for you, please dont hesitate to reach out. We truly value your support!Thank you!FirstEnro... read more

Frequently asked questions about FirstEnroll

How is FirstEnroll rated?

FirstEnroll has a 1.5 star rating with 393 reviews. 

When is FirstEnroll open?

FirstEnroll is closed now. It will open on Monday at 9:00 a.m.