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FirstEnroll

1.5
  • Business Services
  • Holmdel, NJ

About this business

Business Services

Location details

101 Crawfords Corner Rd, Suite 4233, Holmdel, NJ, 07733, United States

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WeekdayScheduleStatus
Mon09:00 a.m. to 5:00 p.m.
Tue09:00 a.m. to 5:00 p.m.
Wed09:00 a.m. to 5:00 p.m.
Thu09:00 a.m. to 5:00 p.m.
Fri09:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
1.5360 reviews
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Joseph K's profile image
Joseph K 
2 months ago

Absolute Scam.Went to sign up for a cheap insurance, don't ever remember the company being called First Enroll. it was supposed to be 150/month.Was super busy with work so forgot to follow up after I enrolled, 6 months later was wondering what/where my insurance cards were... find out i've been charged 368/month and don't have any sort of email confirmations that I was enrolled in ************ on earth are companies like this allowed to exist or even be able to have their scams come up as legitimate companies on *******Conta... read more

Barrett C's profile image
Barrett C 
2 months ago

This is totally a scam and with I had investigated first. They got for just over $300. Told me it was full insurance when I questioned if it was only supplemental insurance. They said No, and that was a 80/20 plan, fully covered. I joined up on 11/25/2025 and they said the insurance cards would be mailed to me right away. 6 weeks later and two payments later I Do Not have insurance cards, and my doctors office is now charging me for full payment. Do Not sign on with this company!!!!!! 

Ka I's profile image
Ka I 
2 months ago

Firstenroo LLC, are Scammers, very deceptive and have excuses for keeping your money when never authorized by call back person ***** deliberately puts wrong dates, then claims a cancellation e-mail was sent, but they never sent it. They send it days later as an excuse to keep your money. A nice lady fixed the dates but charged me again and again no comformation call to take money. Oh, the have several excuses why they can't use the money already have. They claim 2 - 3 days refund, another deceptive game cause now when call t... read more

Business response:

Dear Consumer,Thank you for bringing this matter to our attention. We take this matter very seriously; we will investigate and contact you by email should we find an account based on the information you have provided. Please allow us to clarify our role in this process. FirstEnroll is a third-party billing and administration company that facilitates premium billing for plans purchased through independent insurance agencies. FirstEnroll is strictly a third-party billing and administration company, and as such, we do not deter... read more

Kimberly N's profile image
Kimberly N 
2 months ago

They scammed me out of $741 and claimed to be an insurance company. 

Business response:

Dear Consumer,Thank you for bringing this matter to our attention. We take this matter very seriously; we will investigate and contact you by email should we find an account based on the information you have provided. Please allow us to clarify our role in this process. FirstEnroll is a third-party billing and administration company that facilitates premium billing for plans purchased through independent insurance agencies. FirstEnroll is strictly a third-party billing and administration company, and as such, we do not deter... read more

Julie W's profile image
Julie W 
3 months ago

Absolute scam. I started the phone call with a nice guy who offered me one well known insurance company. He took my credit card information and said i had to wait for a verification call. A girl picked up and sent me a text link to click to sign the document. When I looked at the document the insurance company was not what I had chosen. When I asked her about this, she said "oh, that happens all the time." I was dubious but trusted her. Imagine my surprise when I get an email from a company called ************** 1, of ******... read more

Business response:

Dear Consumer,Thank you for bringing this matter to our attention. We take this matter very seriously; we will investigate and contact you by email should we find an account based on the information you have provided. Please allow us to clarify our role in this process. FirstEnroll is a third-party billing and administration company that facilitates premium billing for plans purchased through independent insurance agencies. FirstEnroll is strictly a third-party billing and administration company, and as such, we do not deter... read more

Susan H's profile image
Susan H 
3 months ago

Ten words are minimum. ****** sake, don't call these people. 

Business response:

Dear Consumer,Thank you for bringing this matter to our attention. We take this matter very seriously; we will investigate and contact you by email should we find an account based on the information you have provided. Please allow us to clarify our role in this process. FirstEnroll is a third-party billing and administration company that facilitates premium billing for plans purchased through independent insurance agencies. FirstEnroll is strictly a third-party billing and administration company, and as such, we do not deter... read more

Ella S's profile image
Ella S 
3 months ago

I wish I could leave less than 1 star. This was my first time buying my own "health insurance" because I have been on ******** since I turned 18. I won't even get into the "coverage" or lack thereof, but I could write a whole book about the customer service provided. I know everyone at this company knows it's a scam by how argumentative, rude, and utterly unprofessional literally everyone I spoke to was. They ask why you're cancelling and then argue with you about it before hanging up or placing you on a perpetual hold. I wo... read more

Business response:

Dear Consumer,Thank you for bringing this matter to our attention. We take this matter very seriously; we will investigate and contact you by email should we find an account based on the information you have provided. Please allow us to clarify our role in this process. FirstEnroll is a third-party billing and administration company that facilitates premium billing for plans purchased through independent insurance agencies. FirstEnroll is strictly a third-party billing and administration company, and as such, we do not deter... read more

Brenton P's profile image
Brenton P 
3 months ago

I want a refund just got insured today and its a scam I believe I cant get a hold of anyone. 

Business response:

Dear Consumer,Thank you for bringing this matter to our attention. We take this matter very seriously; we will investigate and contact you by email should we find an account based on the information you have provided. Please allow us to clarify our role in this process. FirstEnroll is a third-party billing and administration company that facilitates premium billing for plans purchased through independent insurance agencies. FirstEnroll is strictly a third-party billing and administration company, and as such, we do not deter... read more

Kimberly W's profile image
Kimberly W 
3 months ago

They scam you,I used the *** website and first enroll called me ,I got BCBS plus some discount card for drugs,dental and vision which the agent acted like it all was package,then ask for card number for payment of$ 96 .98 and I said well that's pretty cheap for insurance so I get to aca tax credit and after 2 weeks I got my cards and everything they deducted a ***** from my account and then I called my doctor's and stuff and they didn't cover any of my doctors so I called them back and the same agent gave me and am better, s... read more

Business response:

Dear Consumer,Thank you for bringing this matter to our attention. We take this matter very seriously; we will investigate and contact you by email should we find an account based on the information you have provided. Please allow us to clarify our role in this process. FirstEnroll is a third-party billing and administration company that facilitates premium billing for plans purchased through independent insurance agencies. FirstEnroll is strictly a third-party billing and administration company, and as such, we do not deter... read more

Frequently asked questions about FirstEnroll

How is FirstEnroll rated?

FirstEnroll has a 1.5 star rating with 360 reviews. 

When is FirstEnroll open?

FirstEnroll is open now. It will close at 5:00 p.m.