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FirstEnroll
- Business Services
- Holmdel, NJ
About this business
Location details
101 Crawfords Corner Rd, Suite 4233, Holmdel, NJ, 07733, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 5:00 p.m. | |
| Tue | 09:00 a.m. to 5:00 p.m. | |
| Wed | 09:00 a.m. to 5:00 p.m. | |
| Thu | 09:00 a.m. to 5:00 p.m. | |
| Fri | 09:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I got signed up on 1/12/23 I just received my cards. I went online to look at the company they set me up with and it is for Native *********, which I am own not. I am assuming its not an oversight with me being an African ******** Female. The price is great!
Business response:
Hello Miss Boykin. If your carrier is SNI, then you are not being categorized as Native American, this carrier (and it's entire company) are in fact Native American themselves. Please let us know if you have any additional questions or concerns at any time. Our CS number is 732-876-9733
Got sold insurance by ********* agent. Sales agent info ****************************** License: *******, The contract I signed and the email I receive states the follwing: 30-Day Free Look: We want you to be happy with your coverage. If you find that youve purchased your plan in error or its just not the right plan for you, you can cancel your plan at anytime within 30 days and receive a full refund on all monies paid as long as you have not utilized the benefits and submitted a claim. But guess what, they REFUSED TO REFUND ... read more
Business response:
Dear Consumer,We take concerns seriously and would like the opportunity to review the matter further. For privacy reasons, we cannot confirm or discuss any individual account or relationship in a public forum. FirstEnroll does not sell insurance products and is not involved in the sales process or in advising consumers on product selection. Products are sold by independent agencies, while FirstEnrolls role is limited to administrative services. If you would like assistance, please contact our *************** team ***********... read more
Ive paid every month to find out that they are not a regular health insurance nor they cover anything. They pay 1.5%of the bill and the rest is up to the holder. People can not afford to be scam like this. I started to pay to ************************ then they changed it without notification. Im asking anyone who can investigate this company who is hendering poor people who are trying to live day to day. Im very sad and upset about this. It would be nice to be able to upload a picture of our bills.
Business response:
Dear Consumer,We take concerns seriously and would like the opportunity to review the matter further. For privacy reasons, we cannot confirm or discuss any individual account or relationship in a public forum. FirstEnroll does not sell insurance products and is not involved in the sales process or in advising consumers on product selection. Products are sold by independent agencies, while FirstEnrolls role is limited to administrative services. If you would like assistance, please contact our *************** team ***********... read more
****! We got dropped from our insurance apparently but I didn't find out until I tried to check into my doctors apt and they said it expired months earlier. No notification about it - this but they still billed us all those months with NO COVERAGE??? Also the dental insurance is not even dental insurance. No one accepts it.
Business response:
Dear Consumer,We take concerns seriously and would like the opportunity to review the matter further. For privacy reasons, we cannot confirm or discuss any individual account or relationship in a public forum. FirstEnroll does not sell insurance products and is not involved in the sales process or in advising consumers on product selection. Products are sold by independent agencies, while FirstEnrolls role is limited to administrative services. If you would like assistance, please contact our *************** team ***********... read more
The ************************ is a complete nightmare. This company advertises comprehensive health insurance with access to providers nationwide. What I actually received was a limited discount program that provided approximately $50 off certain healthcare visits (up to a maximum of $200) a prescription discount card for over $300 per month. Every time I went to a doctors appointment, the office staff had difficulty verifying my benefits or even reaching anyone from the company by phone to determine my copay or coverage. On ... read more
I signed up for First Enroll for health insurance then I cancelled because I thought I found something better and it wasn't and called to stop canceling policy. I thought I was unsuccessful and shopped for a new policy. (NEVER does First Enroll send an email thanking me for my payment or information....so my bad for not realizing I was paying for 2 policies... the representative was rude after I explained but He/They didn't care). I would NOT use this company EVER. They Are Crooks
Business response:
Dear Consumer, We take concerns seriously and would like the opportunity to review the matter further. For privacy reasons, we cannot confirm or discuss any individual account or relationship in a public forum. FirstEnroll does not sell insurance products and is not involved in the sales process or in advising consumers on product selection. Products are sold by independent agencies, while FirstEnrolls role is limited to administrative services. If you would like assistance, please contact our *************** team **********... read more
Mislead that i was buying health insurance by the salesmen, looted by the company. tried to cancel and they continued taking money out of my account. For a product i cant use and is not insurance. attempted to cancel again today hopefully that stuck. this happened twice my wife called a different number but it was the same company and she didn't realize it. they refuse to give me a refund, i never used the service
Business response:
Dear Consumer, We take concerns seriously and would like the opportunity to review the matter further. For privacy reasons, we cannot confirm or discuss any individual account or relationship in a public forum. FirstEnroll does not sell insurance products and is not involved in the sales process or in advising consumers on product selection. Products are sold by independent agencies, while FirstEnrolls role is limited to administrative services. If you would like assistance, please contact our *************** team **********... read more
I just signed up with them, also thinking they were legit, and the person I spoke to even gave me a MEMBER ID, a POLICY#, and a confirmation#, but I can't even pick up my meds because my ID# is not in the system of the insurance I supposedly signed up with. I have tried calling the numbers in my phone from the company I spoke to that day, but an operator just says "Your number has been added to the "NO CALL list" and it just hangs up. The person I spoke to that day gave me their direct number but it just rings every time I c... read more
My father was contacted by an agent regarding health insurance he didn't agree to get coverage through this company they said they were transferring him to another company that could help with the insurance he needed, after collecting all of his information and debit card because they said they process payments for all the insurance plan offered! He was charged in February March and May for $99 which all charges were accompanied by a $32 over draft fee. He isn't computer savy and did not notice until April 7th but told his b... read more
Frequently asked questions about FirstEnroll
How is FirstEnroll rated?
FirstEnroll has a 1.5 star rating with 407 reviews.
When is FirstEnroll open?
FirstEnroll is open now. It will close at 5:00 p.m.