FirstEnroll

Micah H 

on BBB

a year ago

I spoke with ******* at First Enroll and I couldnt have been happier! She helped me with my situation and was extremely professional and courteous. She knew exactly what I needed and completed the transaction in a matter of minutes. I was dreading the call and she immediately put me at ease. I truly wish all of my calls would go so smoothly. Thanks again to *******. 

Sean J 

on BBB

2 years ago

First Enroll was fantastic, **************** great! **** was a true professional. They explained the processed, got me to the right department, and restored my faith in insurance support. Their expertise was astounding, and my frustration is now a thing of the past. 

Tomas W 

on BBB

2 years ago

My experience with my insurance agency was infuriating a complete disaster of misinformation and unresponsiveness. I was about to give up but decided to give First Enroll a call. The representative I spoke to was an ***** in disguise. They calmly and meticulously rectified every issue and provided clear, comprehensive explanations. My anger dissipated, replaced with immense appreciation and satisfaction. 

Cayla P 

on BBB

2 years ago

After being misled by my insurance agent, I was beyond angry; I felt cheated. I reached out to First Enroll, reluctantly, anticipating more disappointment. Instead, I was greeted by a personable and knowledgeable rep **** who took the time to untangle the mess. They corrected the issues, and honestly, I've never felt happier and more secure about my insurance 

Denise L 

on BBB

2 years ago

Dealing with my insurance agent was a nightmare; unanswered calls and ever-increasing premiums left me at my wit's end! ***** at First Enroll, however, turned my experience around completely. Not only did he explain the complexities in ******** terms, but he explained how it's not First Enroll's fault and they get all the c*** from clients because their name is on the statement. I'm so grateful for his help -- truly a silver lining! 

Marion S 

on BBB

2 years ago

I was absolutely livid with my insurance agent who messed up my policy without any explanation. When I called First Enroll, I didn't have high hopes, but their rep was a game-changer. They patiently walked me through the issue, clarified all my doubts, and resolved the problem. I went from fuming with frustration to genuinely content with how things turned out. What a relief! 

Deborah S 

on BBB

2 years ago

**** in the ************* department was extremely polite. Spoke in a clam and professional voice, he is in the most challenging department. He was able to get my first payment thru and gave me information on when the next payment was due. I was very impressed. 

KAITLYN F 

on BBB

2 years ago

***** was very understanding and kind, she was also helpful with getting insurance plans cancelled as well as a refund. She has made up for all inconveniences caused by ******************** 

Jerry H. 

on BBB

2 years ago

***** was definitely an ****** She was amazing, she explained to me how my provider didn't bill me correctly and was able to get to the bottom of its entirety by speaking with my provider directly and confirming that in fact my provider was billing incorrectly. ***** truly made my day! I l loved how she helped me with this awful situation. she is amazing, i feel very heartwarming every time I request to speak with her.