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FirstEnroll
- Business Services
- Holmdel, NJ
About this business
Location details
101 Crawfords Corner Rd, Suite 4233, Holmdel, NJ, 07733, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 5:00 p.m. | |
| Tue | 09:00 a.m. to 5:00 p.m. | |
| Wed | 09:00 a.m. to 5:00 p.m. | |
| Thu | 09:00 a.m. to 5:00 p.m. | |
| Fri | 09:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I needed health insurance for a few months while I waited for my new employer insurance to kick in. This company was very helpful and gave the right coverage for what I needed. I didn't have any issues in the time I was insured by them!
I called the member benefit number with questions regarding my online access and ***** was very efficient and friendly helping me. I got my answers quickly.
Business response:
Thank you for taking the time to provide us with your input as to your experience with First Enroll. We strive to provide a quality experience when interacting with customers. We are please you found the experience to be positive.
This company does not sell insurance plans, but they will help you get one. They knew their stuff, and they knew how to help. Plus, they're extremely prompt when it comes to communication. Need help? Call them!
Business response:
Thank you for your feed back regarding your positive experience. Thank you for your feedback
I emailed FirstEnroll and raised several concerns about my insurance plan, and they had me assisted in less than 24 hours. The employees are so helpful and able to answer every concern I've had.
Everyone is friendly, informative, and easy to contact with. Take care of my payments on time.
I had a great experience with the team at FirstEnroll. Recently, I have had concerns with my monthly payment, and I only called once and got all the answers I needed. They are great to work with and, overall, genuinely nice people.
Business response:
Thank you for taking the time to provide us with feedback about your experience with First Enroll. We are glad you were able to get all of your billing questions answered. We at First enroll are contracted with your Agent, whom you acquired your policy through, to ensure that any billing questions are answered professionally and efficiently. It looks like we hit the **** from your comments.
Extremely happy that I worked FirstEnroll. They made all the processes easy for us. I have had my premium plan for 10 months, and they've been great. Everyone is easy to get a hold of and always friendly. Thank you, folks!
Business response:
Thank you for taking the time to provide input as to your experience with First Enroll, your billing department that contracts with your Agent/Carrier to handle your billing needs. We strive to provide a quality experience when customers interact with us to address their requests with both courtesy and efficiency. We are pleased you found the experience an enjoyable one.
Professional, comprehensive, and very helpful. provided all of my queries with a fair monthly fee. My doctor claimed that working with the business was a pure delight. I highly recommend FirstEnroll.
Business response:
Thank you for taking the time to rate your experience with First Enroll. We do not sell insurance or solicit business for insurance and strive to provide a quality service for inquiries we receive or billing questions from customers like you. We are glad you found our service efficient and pleasant to work with.
Working with the team has been nothing short of phenomenal! They're very knowledgeable and provide good customer service. I am more than happy to recommend them.
Business response:
Thank you for your comments and input. We at First Enroll strive to make your billing inquiries and response to your question as informative as possible.
Frequently asked questions about FirstEnroll
How is FirstEnroll rated?
FirstEnroll has a 1.5 star rating with 360 reviews.
When is FirstEnroll open?
FirstEnroll is open now. It will close at 5:00 p.m.